Hoteles en The Pines desde $693 MXN

“I dont like being told i have to have dinner at 6.00pm, when we asked for a later spot we were told NO, THATS IT, The rooms are very basic, not even a painting, and the whole complex is very cheesy with child like ebtertainment. Very tired condition..”

“Llego a recepción a las 6.30pm y me han dejado una nota con las llaves. En toda la estancia, no vi a nadie del hotel. Tienen otro hotel cercano y si necesitas algo, tienes que llamar o ir al otro sitio. El detalle que me correspondia ppr estancia, obviamente, no lo huvo. Los baños y duchas son mixtos. A las 11 de la noche llegaron un grupo grande que estuvieron liandola hasta las mil, por lo que dificil dormir. El "desayuno" pone que es "sélf service" y la leche y yogurt están en la nevera......

“It is in a beautiful location - stunning view. There was plenty of activities to do, it is well-equipped - we enjoyed the paddle boarding, but the room was much more dated than the website photos appeared and we had mixed experience with the staff - a few seemed reluctant to interact. You only have one choice of restaurant but the food was really good - dinner and breakfast”

“Love the relaxation of a homey spot”

“Todo muy boen”

“The room was clean, sizeable and the jetted spa bath absolutely superb. But that’s where it ends. We stayed in what was called the “modern” suite, a kitsch and garishly designed suite that was a far cry from “modern” in today’s standards. Where it really fell short was the experience and service. Originally opting for Sisu around the corner, we felt we should dine at the restaurant given we were staying as guests and that we could support this local establishment. We waited 1 hour and 15...

“A most magical place. Food was delicious, bar was well stocked, staff are very friendly and the vistas are spectacular, even during a cyclone!!!”

“Great stay ,we arrived late at night room ready heater on very cosy. Excellent communication from staff”

“La habitación estaba impecable, necesitábamos pasar solo una noche y esta opción fue ideal.”

“Muy lindo lugar, cómodo para los cuatro. La pareja que nos recibió era muy amable y nos ayudo con todo. Los departamentos eran muy modernos y parecían nuevos. Un lugar súper recomendable”

“Bien. Cocina sin vitro cerámica pero el resto muy bien. Baños bien. Todo limpio”

“Lindo departamento con hermosa vista Bastante comodo volveria”

“In no way this is a 5 star resort. Completely overpriced for the level of services provided. Staff members were all polite but definitely not well trained and transactional, food very mediocre. Spectacular location. This resort is priced at the level of an Aman or Mandarin Oriental-type property and it is very far away from that. Very disappointing for the price we paid. ”

“Very clean but dated decor but then that's reflected in the price”

“Excellent location. Amazing views.”

“The room we were in, James Cook, was wonderful. Clean, well equipped, comfortable, with a lovely deck. It was also great to have breakfast provided each day. Steffan and Michelle are fantastic hosts. Warm, proactive, helpful, and fun. I highly, highly recommend this place.”