2/10 Terrible
Stuart
Viaje familiar
23 oct. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
Upon arrival it quickly became apparent that there was an infestation of ladybirds inside the property. I called the letting agency and explained the situation. In response they said that they would inform the house cleaners and call me back wiith an update. I did not receive a call back, so phoned them again. The member of staff who responded said was very unhelpful, saying that due to warm October weather an infestation of ladybirds was to be expected. I can understand an infestation outside the property, but surely not inside the property? We were left to hoover up the ladybirds, which was in excess of 50+. On next day there were more ladybirds, so we phoned them again. They said it would be sorted out - but it wasn't. We had no option but to book other accommodation for our last night stay. This situation was definitely not welcomed as we were in Norfolk for a family funeral. We were told we would be reimbursed for our final night but are still awaitng that money back!
Stuart
Se hospedó 3 noches en octubre de 2025