6/10 Aceptable
annette
Viaje en grupo
29 ago. 2025
Le gustó: Limpieza y servicio y personal
Pros:The staff (we met ) were very friendly and did their best to resolve problems.
The beds were very comfortable and big for "twin" beds.
The hotel is extremely well situated: It is near the lake, near to the town centre, source, funicular, church, tourist information centre, plenty of bars and restaurants etc
Cons:
Our key didn't work very well and we often had to leave our room open. The hotel seemed to only possess one key! If we did manage to lock it and took it with us, the chambermaid had no way of getting in.So no complementary coffees, milk etc left. All the safes weren't working so we were concerned about leaving passports, cash etc.
The room didn't possess a fridge so we couldn't keep drinks cold.
There was no Aircon (only an electric fan) so we had to keep a window open which meant we were woken early by the sound of the staff dragging the tables and chairs onto the terrace and people walking past on the pedestrian only street.
The towels provided were stiff (not fluffy) and no bath/shower mat provided.
There was nowhere to hang swimsuits or towels after a visit to the lido or beach.
All the channels tuned in were in French so, although I could understand them as I speak French, my friend couldn't watch the news etc
annette
Se hospedó 7 noches en agosto de 2025
