6/10 Aceptable
Mary-Claire R.
7 oct. 2024
Fine
This was my first time booking with a management company (Vacasa) working out of VRBO, which is not something I noticed when making the reservation. Likely due to it being a company and not the home's owner, we experienced some frustrations with the lack of communication. First, we asked for early check-in upon booking and were told they'd email us the morning of if it was an option. The day of the booking came, we heard nothing, and my message inquiring wasn't responded to until the day after we checked out. Then, there was a boil order in the town, and we only found out when we saw a sign at the gas station. All are very different from my previous experiences with VRBO hosts.
Pros: Great location, easy walk to town; beautifully redone kitchen and bathroom; nice grill; great book selection!
Cons: Poor communication; could use a deep cleaning (spider webs, dirty vents); the front door's deadbolt wouldn't work; high fees upon booking
It was a fine place with many things we could have easily overlooked individually, but all together, it led to a stay we wouldn't repeat.
Mary-Claire R.
Se hospedó 2 noches en octubre de 2024