6/10 Aceptable
Shelly
Viaje familiar
12 jun. 2025
Le gustó: Limpieza y servicios
This is the 2nd time we have stayed in Three Rivers. This time, we wanted river views, so we booked this property. The location was beautiful & quiet. The back patio of the cabin was a great place to enjoy a cup of coffee. A coffee shop was a nice walk down the road. The beds were comfortable, & the kitchen was easy to move in. The cabins were cozy, not cramped. Now on to the primary concern: communication and the “24 hour maintenance” service. The first cabin we were placed in had an A/C that wasn’t working & it was 93F outside. We were told to set it to 76 & “give it a couple of hours.” We decided to go up to the NP while we waited. Upon return 4.5 hours later, it was still unbearably hot. We tried to open windows to get a cross breeze & there weren’t screens on them. I reached out to the host through text, as instructed, & received no response. I tried calling, also no response & no way to leave a message. Then I reached out through Expedia messaging & finally, at midnight, another gentleman showed up at our door & gave us a key to a different cabin along with multiple profuse apologies over the rest of the stay. We woke the kids & moved. This cabin was much cooler & all was well until we returned home. My daughter realized she lost her metal water bottle on the trip. I reached out to all hotels asking about it. All others responded promptly. 3 days later & I still haven’t heard back from this one. Also, towels were laughably small, especially for 6’2” men.
Shelly
Se hospedó 2 noches en junio de 2025
