Tiendas exclusivas del Valle del Río Grande: Tours y Actividades

Las paredes al exterior son demasiado delgadas, no pude dormir bien porque escuchaba todo el ruido del exterior, las personas caminando en el pasillo, cuando hablaban, cuando cerraban las puertas. No me han hecho la devolución de los 200 dolares que tienes que pagar porque sí y que te los devuelven en ciertos días hábiles y tampoco me llegó un mensaje diciéndome el porqué no me han devuelto mi dinero si dejé mi estancia limpia

I would NOT recommend this place at all. Our experience was terrible from the moment we arrived. The house was extremely dirty and honestly looked like it had been neglected or abandoned for quite some time. When I called the owner to ask for the entry code, he became irritated and was very rude. Once we entered the property, things only got worse. The pool/patio area was filthy, we saw cockroaches, and none of the toilets worked properly because the flush handles were broken. The refrigerator was also dirty. When I contacted the owner to let him know about the toilets, his only response was, “OK.” Having working toilets is a basic necessity and should have been treated as an urgent issue, especially when guests are staying in the home. The worst part happened on our last day. Dirty, foul-smelling water started coming out of the dishwasher and flooded the kitchen. The smell was absolutely unbearable. I immediately contacted the owner, and his response was that he would fix it the next day after we checked out. Instead of sending someone to address the problem and properly clean and sanitize the area while we were still there, we had to clean up the disgusting water ourselves and remove all the dirty water from the dishwasher. I absolutely do not recommend staying here. This was by far one of the worst rental experiences we have ever had.

La habitación y el baño se encontraban muy limpios y el Personal del hotel, muy amable