6/10
Staff stole my necklace. We liked our room and were so happy we did plan to come back. That was until we got home and my husband asked if I got my necklace that I had left on the counter in the room. I had not - I took it off at bedtime and forgot to do one last check of the room before we left. Shame on me for forgetting it, but I imagined that when I called first thing the next morning that management would get it from the room cleaner and mail it to me - at my expense. The person cleaning the room said she didn't see it and the manager stood by that. We know for 100% certain that it was left on the counter by bathroom sink. I know for a fact that whoever is employed by Brio Beach Inn that went in the room now has the birthstone necklace that my daughter got for me. Yes, we should have checked the room, but I would have hoped she would have turned it in - ESPECIALLY since I called so quickly! We will not be returning to this property, definitely since management did nothing to correct the situation.
Aimee
Se hospedó 1 noche en mayo de 2025