Habitación, 1 cama King size, con acceso para personas discapacitadas | Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones de Hampton Inn Traverse City

2.5 out of 5
Hampton Inn Traverse City
1000 U S 31 N, Traverse City, MI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 394 de 915 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 313 de 915 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 128 de 915 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 57 de 915 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 915 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Martha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was lovely to look at the bay while dining at breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 23 abr. 2024
I'm delighted you enjoyed the view! There's something truly serene about starting your day with a picturesque backdrop like the bay. It sets the perfect tone for a peaceful breakfast, doesn't it? If there's anything else I can do to enhance your stay and make your mornings even more enjoyable, just let me know.

10/10 Excelente

william, Manistee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelkentvstay
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 15 abr. 2024
Thank you so much for taking the time to rate your experience with us! We're thrilled to hear that you had a fantastic stay and that we could meet your expectations. Your feedback means a lot to us, and it motivates us to continue providing top-notch service to all our guests. We look forward to welcoming you back for another wonderful stay in the future.

6/10 Aceptable

Whitney

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
The staff was very nice and accommodating. I did not like the breakfast options that they had. Also there was a dog that was in the room next to us that barked the whole time which was very annoying. Not a fan of pet friendly hotels and I am also allergic to pet dander.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 14 abr. 2024
Mr. WhitneyI'm glad to hear that you found our staff accommodating, but I'm truly sorry to learn that your experience with the breakfast options and the neighboring dog wasn't up to your expectations. Your feedback is incredibly valuable to us as we continually strive to improve our services. Please accept my apologies for any inconvenience caused by the noise and discomfort related to the pet-friendly aspect of our hotel. We'll definitely take your comments into consideration to ensure a more enjoyable stay for all our guests, including those with allergies or sensitivities to pet dander. If there's anything else we can do to make it up to you or to assist with your allergies during your stay, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean & quiet property
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 6 abr. 2024
"Thank you for noticing! We strive to maintain a serene atmosphere for our guests to enjoy."

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with professional staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Meghan, el 10 mar. 2024
Thank you so much for the positive review. Look forward to having you stay with us again.

10/10 Excelente

william, Manistee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access
Se hospedó 1 noche en febrero de 2024
Respuesta de Hampton Inn Front Desk, el 21 feb. 2024
Thank you for the 5 star review! We are looking forward to seeing you again soon!Thank you,Hampton Inn Front Desk

6/10 Aceptable

James

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Older property could use some updating. Nice location across from the bay.
Respuesta de Hampton Inn Front Desk, el 21 feb. 2024
Dear James, Thank you for sharing your feedback about your recent stay with us. We appreciate your perspective and want to extend our apologies for any aspects of your experience that did not meet your expectations.We understand your comments about our property needing updates, and we want you to know that enhancing our guests' experience is a top priority for us. We are continually evaluating and making improvements to our facilities to ensure they meet the high standards our guests deserve.We're pleased to hear that you enjoyed our location across from the bay. It's a privilege to be situated in such a beautiful area, and we're glad you were able to take advantage of it.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If there's anything specific you would like to share or discuss further, please don't hesitate to reach out to us directly.Thank you again for your valuable feedback.Thank you, Hampton Inn Front Desk

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 7 feb. 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us. We can't wait to welcome you back for another fantastic experience!

6/10 Aceptable

Janis

Le gustó: Servicio y personal y servicios
Close to airport,
Se hospedó 1 noche en enero de 2024
Respuesta de Sue, el 20 ene. 2024
Thank you for your feedback! We're delighted to hear that you found our hotel's proximity to the airport convenient. We hope you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excelente

Ron

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at the front desk was excellent! Especially Kathy who checked us in and also checked us out! Thank you for a wonderful stay!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sue, el 5 ene. 2024
We're delighted to hear about your positive experience! Kathy and our front desk team strive to provide excellent service. Thank you for choosing us, and we look forward to welcoming you back for another wonderful stay!

10/10 Excelente

Beverly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highly recommended
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sue, el 5 ene. 2024
Thank you for the recommendation! Appreciate it

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best front desk that I've dealt with in years- and I stay in many hotels.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sue, el 14 dic. 2023
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our front desk team. Our goal is to make every guest's stay memorable, and we're delighted to know we hit the mark for you. I'll be sure to share your compliments with our staff—they'll be thrilled to hear your feedback. We look forward to welcoming you back on your next visit!

10/10 Excelente

kathleen, Onaway

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the T.C. airport
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sue, el 6 dic. 2023
Thank you for choosing our accommodation! We're delighted to hear that our location is convenient for your travels, being close to the T.C. airport. If there's anything specific you need during your stay, please feel free to let us know. We hope you have a comfortable and enjoyable time with us.

10/10 Excelente

Morten

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Trevligt bemötande
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sue, el 6 dic. 2023
Thank you so much for your kind words! We're thrilled to hear that you had a friendly reception. Our team is dedicated to making every guest feel welcome and valued. We hope you have a fantastic stay with us

6/10 Aceptable

Jeongmin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sue, el 5 ene. 2024
Thank you for your feedback! We appreciate your input and are committed to continually improving our services. If you have any specific suggestions on how we can enhance your experience, please feel free to share them with us.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Sue, el 6 dic. 2023
Thank you for taking the time to provide feedback on your experience. We sincerely apologize that we fell short of meeting your expectations, and we appreciate your honesty. Your feedback is invaluable to us as we continuously strive to improve. If you're open to sharing more details about your concerns, we would love the opportunity to address them and make things right.

10/10 Excelente

Susan H

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sue, el 14 dic. 2023
Thank you so much for your stellar 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay with us. Your positive feedback means the world to us, and we look forward to welcoming you back for another exceptional experience in the future.

10/10 Excelente

James, Comstock Park

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and clean room. Delicious breakfast with good food options.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
The hotel was ok, unfortunately no restaurant or bar areas. Breakfast was disappointing, very cheap food, plastic cutlery and paper plates!! The bedrooms are not serviced every day. Hotel disappointing for the price.
Se hospedó 4 noches en octubre de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. I apologize for the trouble you had during your stay. Thank you for your time and I hope that you will allow us another opportunity to better serve you in the future.

8/10 Bueno

Sorin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

10/10 Excelente

MIKE

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy to get around town from
Se hospedó 4 noches en agosto de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

8/10 Bueno

Todd

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

10/10 Excelente

Lisa

Se hospedó 2 noches en septiembre de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room and the property was very clean. The staff at the front desk and throughout the hotel were all very nice and helpful. They had plenty of parking and the location was close to downtown. Would definitely recommend a stay here.
Se hospedó 3 noches en agosto de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

8/10 Bueno

Robert Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was xlnt. Answered questions about areas of interest and provided us with a map of the area. Breakfasts were very good and staff was great. Room was a little noisy as we had a guest next door w a bad hacking cough that we could hear all too well. Shampoo bottle was empty and we could have used an extra roll of tp. All in all avery good hotel.
Se hospedó 6 noches en julio de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to leave us a review. We are proud to be part of the Hilton Family and certainly do our best to provide our valued guests the best experience possible. It was very kind of you to give our staff an honorable mention on here. We hope to see you again in the very near future. We loved having you here. Have a wonderful day.

8/10 Bueno

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Darrell

Se hospedó 1 noche en julio de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

4/10 Malo

Hazim

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. I apologize for the trouble you had during your stay. Thank you for your time and I hope that you will allow us another opportunity to better serve you in the future.

4/10 Malo

Ellen

My room smelled like rotten fried chicken I used a can of febreze.
Se hospedó 1 noche en junio de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. I apologize for the trouble you had during your stay. Thank you for your time and I hope that you will allow us another opportunity to better serve you in the future.

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed two nights as a family of four (two teens). The building is clean, good breakfast and very nice staff. Our stay was quiet and parking was easy and convenient. However, the rooms are small, a double room has two FULL beds (not QUEEN beds). The bathroom has a double sliding barn door style doors that offer absolutely no privacy.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast was great!!!
Se hospedó 1 noche en junio de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. We are so pleased that you enjoyed your stay. Thank you for your time and I hope that you will allow us another opportunity to serve you in the near future. We loved having you here.

6/10 Aceptable

Thomas, troy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was good for two nights.
Se hospedó 2 noches en junio de 2023
Respuesta de Sue, el 30 oct. 2023
Thank you so much for taking the time to share your recent experience at the Hampton Inn of Traverse City. You are an important guest and all of your comments and feedback help us better serve you. I apologize for the trouble you had during your stay. Thank you for your time and I hope that you will allow us another opportunity to better serve you in the future.

10/10 Excelente

Thomas

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Layla

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay.
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Adjacent to state park.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Edwad

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice location
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Yujin

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ramon

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Gail

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Donna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Sue, el 6 dic. 2023
Thank you for choosing [our service/property] and for taking the time to provide us with your feedback. We're delighted to hear that you had a positive experience overall, earning us a 4 out of 5. Your insights are invaluable, and we appreciate your support. If there's anything specific that stood out or areas where we can further improve, please feel free to share. We look forward to welcoming you back in the future and strive to make your next visit even more enjoyable.

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Cecilia, Charlevoix

Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Ian

Le gustó: Limpieza, servicio y personal, servicios
I have stayed in mini Hamptons all over the country. Clearly this property is dated and needs serious maintenance. The HVAC unit in the room was defective. The door to the room was somewhat warped and the guard at the bottom of the door was bent .the sink in the bathroom had not been put in correctly . The two staff members I met were pleasant
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Bradley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Second visit, great service, good value.
The customer service at the front desk was a great start to my hotel experience. The room was clean, nicely updated and comfy bed. Nice breakfast too!
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Jason, Mt. Pleasant

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Easy check in, comfortable and clean rooms and an amazing breakfast not to mention a very friendly staff!
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Wayne

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

NOEL, Smithtown

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
excellent location breakfast was good and staff superb
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Lans

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022