This was truly a horrific stay. Vacasa and the owners of this house should be absolutely ashamed of themselves.
First, our check-in was at 4pm. We arrived after 5 to find the cleaner still working on the house. It turns out the owners had stayed their previously and left the house in such a nasty state that the cleaner stayed until almost 7pm. Disgusting. I was left with laundry in the dryer I needed to put away, and dishes in the dishwasher I also needed to put away. Second, the listing clearly says "central a/c." I even confirmed, in writing, with Vacasa that this house had central a/c. They said "yes." Again, I have this in writing! It turns out the house does NOT have central a/c. They have a sign in the house stating this, and asking guests to open the windows instead. This was even confirmed by the cleaner who said the house did not have it. The listing and Vacasa lied. Third, the internet kept going out. For someone who needed to WFH, this was very annoying. Fourth, the listing also says guests have access to the recreation center, pool, etc. The guest passes were not at the house and the local team never brought them after saying they would. I was on the phone with Vacasa every single day, and always told a local team would contact me. This never happened. We paid for services that we did not receive. This is false advertisement and I will be contacting the BBB and reporting you.
Finally, the house is crawling with spiders and their are webs everywhere inside.