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Opiniones de Amoa Resort Savaii

3.5 out of 5
Amoa Resort Savaii
Siufaga, Savaii, Tuasivi

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 46 de 65 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 14 de 65 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 65 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 65 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 65 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Hena

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Upon arrival, I was greeted by a staff member named Helen. She was pleasant to deal with. Prior to checking in, I had spoken to a staff member named Olivia over the phone twice and everything seemed to be going well. While in our room, we were informed by Helen that Olivia had booked another room for us and told us we could move. When asked if there was an extra charge, we were informed there wasn’t, thus we moved rooms. The room appeared clean and comfortable but there were a lot of bed bugs. We had streaks of blood where our legs were when we woke up from the bed bugs – we were really itchy when trying to go to bed. When we were checking out, we were surprised and informed that there was an extra charge due to the room change despite staff failing to inform us of this. The charge was almost 300 Samoan tala and when we told Olivia we should’ve been informed the night before and that this is staff’s mistake because they failed to provide us with this information the staff who made the change seemed dismissive and we still had to pay. Wouldn’t recommend if you want to sleep comfortably and to leave without paying extra charges without being told prior.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the “open to the sky” shower with a big rain head fitting. The room was spacious with comfortable beds. The staff were amazing & really friendly and respectful. They use local produce really well. Wifi is complimentary in the Reception area but SAT20 per day otherwise. The pool area is beautiful and has its own “swimup” bar
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Maureen, Rowville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful accomodation and the service was excellent. The staff always had a smile on like it was part of their uniform and ready to help attitude, they were such beautiful and amazing people. The buffet breakfast which was part of the package was for me very good and filling with all local and traditional dishes. The room we stayed in was good, the only downfall was no sugar and not enough coffee but that was not a issue.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

brittny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The whole resort was super clean, friendliest staff, beach across the road was stunning, really big rooms with lovely open showers. Highly recommend.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Julie

Viaje familiar
No le gustó: Condiciones de la propiedad
This place is pretty average
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Pulusi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly n curtious with a big smile
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very nice and correctly priced for the level of finishes and decor. The lava rock outdoor shower worked well and was pleasant to use with by day or night. The stag were kk d and attentive. The only thing I object to is the additional charge for internet service for each day of my stay.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Leeward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent. Our room was spacious and well kept. The food options were great. Overall, we loved our stay and we’re definitely coming back.
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Alisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

William John, Sintra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort is good value for money in terms of the accommodation. The restaurant food is expensive, but there are really no other options; in addition, the internet was not functioning during our stay of a week, but we bought an inexpensive Vodaphone SIM card at the nearby post office. The lush vegetation is wonderful on the island of Savai'i, but the best thing about our stay was the Samoan people, which includes the staff. People on the island are so friendly and helpful seemingly almost without exception. The staff of the Savaí were really helpful and friendly too. I would especially like to thank Joe for his friendly and helpful attitude toward us, which we greatly appreciated. What will remain uppermost in my mind is the friendly and engaging personalities of the Samoan people. This is th real strength of Samoa as a nation.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Mona

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely had an amazing time Amos resort. Staff were amazing, the food was amazing! Will definitely highly recommend.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Theresa

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was amazing! Rooms were beautiful and clean! Staff were very friendly. Needed towels and staff ensured our request was met asap. Had an aqesome time here. Will definitely make this a MUST on our next trip.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Tauvale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Tagilima

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a beautiful place to stay. Perfect distance from the city. However, wish they had a phone in the rooms to be able to contact reception, kitchen or housekeeping for assistance with ordering food especially after a tiring day and just want to eat in or needing extra bathroom products like towels or toilet paper especially after hours. Also there were no options for washing to be done as we were sent down the laundry mat to complete our own washing. We had to keep walking up to reception to ask for simple things when a call by phone like many other hotels would suffice. Could do with a better band or just a young vibe during dinner time. Besides the things mentioned above. Amoa is a beautiful place to stay. If they can fix the little things it would be a great boost for their hospitality service and the best place to stay. Looking forward to seeing growth.
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Ray

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice Staff. clean and beautiful ocean view. There is no beach here but waterfront access and private, We swam in the ocean every day.. They have a waterfront access that they maintain its is clean and private quiet and peaceful. we will definately stay here again when visiting Savaii.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Siatua

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Soosemea

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the service, my children enjoyed themselves even though it was only for a short stay, most definitely be back and stay for a bit longer when we visit Savaii again. Thank you you for your service Amoa.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Peniamina

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Jeremiah

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Isireli

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Joan

Friendly and very nice services. Got everything we need and more
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

vendella

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful time there! Best customer service! Everyone was so welcoming and so very kind. The bed was comfortable and the room was clean. We love love it there! Wish we could stay longer! Felt like home ❤️
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Nisha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the staff they are very helpful, always smiling.. the rooms are very spacious aswell so clean love the outdoor showers (private), my partner proposed to me there and when i tell you how kind and generous the staff is that they helped him with everything it literally put me to tears! It was a birthday celebration turned to proposal, they made our table look soo beautiful to the floor, to an amazing band, Amoa resort is a MUST to stay at I PROMISE YOU WILL NOT REGRET IT!! amazing experience,. THANK YOU AMOA.. definitely be back
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Fa

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

vendella

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was wonderful! Everyone was so welcoming! The food was the best!
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Phoebe

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Our stay at Amoa Resort entailed a roller coaster of emotions. Upon arrival, we were rather peckish & thought we’d treat ourselves to a nibble from the restaurant. We got a pizza which had hairs buried so deep underneath the cheese it had nearly fossilised. If I was an archeologist, I would predict this hair to have been at least a year old. Disgusting. We then went back to our room to find our data access had been blocked. You had to pay $15 per head for access to their wifi. That is some evil knieval planning. The wifi we then bought was so slow it was like they got the modem out of a weetbix box. We then went to the pool to cool off. Unfortunately this was off the cards as the pool was warmer than a spa and it had so many dead bugs floating it, it looked like a spiders cereal bowl. Please do better.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

kenorah

Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

Dawn

Viaje en grupo
Lovely resort with a great pool and grounds. Excellent air conditioning in each bungalow. They bent over backward to help us with our special requests.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Teneesha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was beautiful from the rooms to the outside entertainment area the staff are friendly and helpful
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Alexandre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Helpful staff. Lovely facilities. Good swimming in the sea. Fresh food on the menu. Good entertainment.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Vivian Liane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lugar incrível
O Amoa Resort Savaii é um lugar incrível! Quartos muito confortaveis, super limpos e aconchegantes. Funcionários muito atenciosos. Café da manhã, almoço e jantar deliciosos e muito bem servidos. A praia em frente ao resort é de um azul indescritível! E eu amei o meu chuveiro do quarto com visão do céu, das estrelas e da lua. Inesquecível!
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

August

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's a beautiful resort lovely setup but options of local drinks wasn't available even with all the fruits in Samoa they only offered banana tropical smoothie
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Penematafele, Kirkland

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
I was a bit disappointed with my experience. I supposed I was expecting more than what I got. The food options were limited and to top it off a number of dishes were not available, and the food portions were small. Also, when I requested for towels, I was consistently questioned why I needed the number of towels I was asking for. This was a bit odd. Nevertheless, the property was cleaned and so were the rooms. Overall, this was an average experience, but it could have been so much more.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Sieni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This resort has to be one of the best in terms of facilities and cleanliness. Food was ok but overall experience was amazing. Almost forgot they had a live band at night that was just icing on the cake💙
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very relaxing resort to holiday, staff very friendly and accommodating, shower was an absolute highlight
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Thomas, Shoreham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Classic tropical resort: gardens, coconut palms, pool and tranquil setting. Large rooms, with very comfortable beds. As throughout Samoa, very friendly and accommodating staff always happy to help. Found a flat tyre on my rental after driving the coast - I had barely got the spare out before three of the staff took over the job and had it changed. Property shows some signs of wear in outdoor furniture and pool deck, but all quite normal for a tropical setting. And everything functional and fun. The disused pool bar seems forlorn...a relic of times past for all of us?
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Eseta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Richard Carl

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff and facilities were fantastic. We were glad we had a car. The beach is actually across the road and was usually a little choppy so we drove up north everyday for calmer waters. It was however a beautiful blue water and had a stunning sunrise. We would definitely recommend this property. Also had really good entertainment most nights at dinner. A really nice touch.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Kiri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BEST Resort on Savai'i
I spend enough time on Savai'i to consider myself a local, so take it from me when I say that Amoa Resort is the BEST of the resort-style accommodations available on the island. We had a delightful 2-night getaway and enjoyed the facilities, the air-conditioning, AND the 5-star restaurant. One of my favorite details was the (private) outdoor shower connected to our villa. There's something special about showering under a big open blue sky. Was disappointed that the pool was being 'serviced' during our stay so we weren't able to swim at all! Hopes that this could be done during nighttime hours when the pool is already closed in the future to prevent the disappointment for future guests!
Se hospedó 2 noches en marzo de 2020
Respuesta de Elisabeth, el 24 mar. 2020
Thank you for staying again with us at Amoa Resort Savaii. We hope you enjoyed your stay and will return to us again in the near future. Faafetai from Team Amoa

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Elisabeth, el 5 ene. 2020
Faafetai & Thank you for staying with us. We wish you a wonderful return home and hope to have you stay with us again soon. Safe travels from Team Amoa

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel is the best in Savaii. Hot water included. WIFI not included with room which was a downer. Air con was the best! Staff is very friendly and always helpful
Se hospedó 5 noches en diciembre de 2018

8/10 Bueno

Maina, San Francisco, California UNITED STATES OF AMERICA

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The property is beautiful and location is great! Food was really good too but it took way too long to prepare every meal we ordered... it took 1/2 hour to 45mins after ordering food to get it which to Americans is unacceptable... the waitresses were nice but if you are going to work at a resort like this they have to have better social and communication skills... I prefer to speak English and the staff weren’t too sure of what I was asking for when I spoke to them...Staff or personnel is in great need of training for the hotel/restaurant industry.
Se hospedó 3 noches en noviembre de 2018

10/10 Excelente

Sue, Shellharbour

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place beautiful staff loved the outdoor shower we will definitely be back
Se hospedó 4 noches en octubre de 2018
Respuesta de Elisabeth, el 24 oct. 2018
Thank you for your review, we are so glad you enjoyed your stay. Hope to see you again soon at Amoa Resort Savaii.

10/10 Excelente

Maria, Sydney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Paradise by the beach
Amoa Resort was superb, excellent service, professional and friendly staff, top quality food and sublime cocktails to remember.
Se hospedó 6 noches en septiembre de 2018
Respuesta de Elisabeth, el 24 oct. 2018
Thank you for your review, we are so glad you enjoyed your stay. Hope to see you again soon at Amoa Resort Savaii.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best in Savai'i
Our group of 5 stayed in 2 rooms at the Amoa for 3 days in July 2018 and absolutely loved it. The rooms are huge and tastefully decorated and have a separate seating area inside each room as well as on an outside patio area. The rooms also have an outdoor rainhead shower which is a unique and tasteful touch. The resort only has about 12 rooms and they’re all detached bungalows arranged around the central pool area. The resort has a nice pool area but they’ve also developed the beach frontage across the road where you can use their kayaks (we saw a couple of turtles), snorkel (which is OK but not the best in Samoa), swim and jump off their wharf. Food was great and reasonably priced compared to similar places. We found the staff amazingly friendly – special shout-out to all the staff but especially Leti who remembered all our names from the first meeting and was happy to answer all our questions about everything Samoan.
Se hospedó 2 noches en julio de 2018
Respuesta de Elisabeth, el 26 ago. 2018
Talofa David, Thank you so much we love your review. We hope you will stay all again with us soon. Safe travels from Team Amoa

10/10 Excelente

Hayley, Hawke's Bay, NZ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely beautiful resort. Rooms are amazing. Pool is beautiful. No need to leave the grounds for anything apart from to purchase splits for your duty free drinks! Staff memorised our names from the moment we checked in. Food was lovely, restaurant and bar service was great.
Se hospedó 2 noches en julio de 2018
Respuesta de Elisabeth, el 23 jul. 2018
Talofa Haley, thank you for your excellent review. We hope you will return to stay with us again soon. Faafetai and safe travels, Team Amoa.

10/10 Excelente

Jo, Christchurch, New Zealand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful spot and good snorkelling
Really beautiful spot with great snorkelling. The staff were exceptionally friendly and welcoming. The little bungalows were charming and had an really cool outdoor shower. Overall a really great experience.
Se hospedó 1 noche en junio de 2018
Respuesta de Elisabeth, el 20 jun. 2018
Talofa Jo, thank you kindly for your excellent review. We will be sharing with our team. We hope you will return to stay at Amoa Resort again soon. Faafetai

8/10 Bueno

Richard, Auckland

Le gustó: Servicio y personal y comodidad de las habitaciones
Nice place to stay
Staff, meals were great. No Wifi was disappointing, especially for a 5star hotel. TV reception Poor. The Shower was outside, which is OK, but the door was broken. Don’t think it deserves 5 star. Booked through Expedia, Quoted in NZ$, but when checking out, charged in US$. I showed booking that confirmed NZ$, but there was no way they would accept it. Strongly suggest that room costs are firmed up early, or prepay.
Se hospedó 2 noches en abril de 2018
Respuesta de Elisabeth, el 19 may. 2018
Talofa Richard, Thank you for reviewing your stay with us at Amoa Resort. We do thank you for commending our staff and meals. Please accept our sincere apologies for the shortfalls you experienced during your stay including no access to WiFi and TV good reception. We unfortunately we still have a wee while to go when it comes to internet & TV connections in Samoa as we are not yet able to offer at the standard of more advanced countries. WiFi is available at the hotel via a Hotspot provided by a local provider at a fee and tv reception is at the best we can provide if you should wish to catch up on TV whilst you are on holiday. We are promoted as a self rated 4 star because of the facilities/amenities we offer. Regarding the rate we have put this concern to Expedia as USD is the currency as to which they use for all bookings made for hotels in Samoa. As yet WST is not a currency you can book in. Im told their website notifies you the customer of this when you book that its converted from USD to your local currency however at time of booking the USD amount confirmed at booking is then converted to our local currency. Im afraid we dont receive any details from Expedia of your rate other than USD from booking confirmation to check out. Your comments will surely be helpful in improving what we offer and hope that you will be able to try us again in the future. Faafetai and Safe Travels