4/10 Malo
Ward L., Clarksville, Arkansas
21 sep. 2025
Upon arrival, we noticed that the property was located in a rather sketchy neighborhood, then we entered the property and noticed that the interior temp was nearly 80 degrees. I notified the property manager that there were a/c problems immediately and she informed me that the unit was older and had a tendency to freeze up when temps were above 90 degrees (which is most of the year in Tulsa). She informed that I should shut off the unit for a few hours and it would thaw out and work. I turned ot off for 4 hours and ot didn't correct the problem, so I asked her to have a contractor come take a look at it. She informed me that her contractor wasn’t available and that I could find another place to stay and she would refund me (not really feasible on short notice) or there was nothing she could do. The next day I asked her to partially refund my money for the inconvenience, and she told me there was nothing she could do since I had opted to stay. Her attitude and prior knowledge of the problem reflected the overall condition of the properry and the quality of the stay.
Ward L.
Se hospedó 2 noches en septiembre de 2025