Thank you so much for the 10 out of 10 review of our hotel. We appreciate you staying with us. Despite the cigarette smell in your room, we did fix the problem and hope that you will stay with us again in the future. Have a great week ahead!

Thank you so much for staying with us. We appreciate the 4 out of 5 review of our property. We hope to see you again in future. Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 4 out of 5 review of our hotel. We hope to see you again next year! Have a wonderful rest of your week!

Thank you so much for staying with us. I am so sorry to hear that our hotel wasn't what you were looking for. Some of our area is industrial. Across the street was an old K-Mart that is being repurposed into another business. The Chinese restaurant has been going through a remodel process and was just recently painted so I am unsure how it did not look inviting. We are 1-2 mins (Depending on the traffic lights) away from multiple restaurants and stores in our Sand Springs area. We are 7-8 mins away from Down Town Tulsa. Our Grab and Go breakfast does include your choice of; yogurt (4 flavors), fruit (banana, peaches or oranges), muffins (chocolate, banana nut, blueberry), Juice (100% real Apple juice, 100% real Fruit Punch juice, 100% real Berry juice or 80% vitamin C Sunny D), granola bar and a bottle of water. I am sorry the breakfast wasn't up to your standards. Magnuson Hotels only require us to serve coffee but we try to offer more to help our guest get a little nourishment so they can start their day. We do hope that you have a great week ahead!

Thank you so much for staying with us. We appreciate the 4 out of 5 review of our hotel. I am sorry to hear that there was an odor to your room. We were sold out the night that you came to stay with us. I am sorry we were unable to accommodate you to a different room. This isn't a normal occurrence at our hotel. We hope this doesn't detour you from staying with us again. Have a great rest of your week!

Thank you so much for staying with us. We adore you and your kids. We appreciate the 5 out of 5 review of our hotel. Hope yall have a great rest of your week!

Thank you so much for staying with us. This review is a bit confusing. I see that you came to the hotel and booked into a room with one of my front desk agents. I see that you wanted a 2nd night and for that you booked online. If the room was as bad as you are claiming it to be then why would you book for a 2nd night? I wish you would have informed my staff about your problems when you reserved your 2nd night or when you spoke to housekeeping or even the multiple times you had walked by our front desk during your stay. We are unable to fix problems if guests do not let us know there are problems to be fixed. We would have gladly helped you in any way you needed. I talked to my housekeeper about your situation and she stated to me when she asked you about needing service for your room you declined and only took towels. She said that you seemed happy and didn't tell her you had any problems. If you had issues that would have been the perfect time to let someone know so we could have fixed them. She and I personally checked your room after you left this review and we did not find any of the issues you have mentioned. I am so sorry but I am going to go ahead and count this review as false. No evidence has been shown to support your claims. I hope you have a great rest of your week ahead.

Thank you so much for staying with us. We appreciate the 5 out of 5 review of our property. Even though breakfast isn't a necessity for you I would like to apologize for my staff not letting you know about our grab-n-go breakfast we offer each morning from 6a-9a. It's not a full breakfast but a decent little pick-me-up to get your day started. We hope to see you whenever you come back into town. Have a great rest of your week!

Thank you so much for staying with us. We appreciate your business. If you are ever back in the area we hope you will stay with us again. Have a great rest of your Valentine's Day!

Thank you so much for staying with us. We appreciate the 5 out of 5 review of our hotel. We hope to see you again. Have a great weekend ahead!

Thank you so much for the review of our hotel. We take all guest comments very serious. We try to fix the problem as quick as possible so the next guest wont have the same issue. I am very sorry to hear that you had issues with your stay. Our white sheets on the beds are thin just like the majority of sheets are. I can agree that our blankets could be thicker than they are. I have brought this to attention and we are working on changing out our blankets. I would like to say that I do disagree with you on our rooms being rundown. Our rooms do have a bit of outdated pieces of furniture but they are very nice and clean. If you were this uncomfortable you could have came to the desk and we would have gladly helped you with more blankets, a different room, something to make your stay more enjoyable. I do know that you walked past our front desk many, many times during your 2 night stay. On your second night you walked past the front desk it least 5 different times. Each time you passed, you sourly looked at my front desk agent. She explained to me that when you came to the desk to get your room keys remade you were very short with her. You didn't seem friendly at all. So when she noticed you and your sour look she began to worry that you had a problem with her specifically. I explained to her she should have spoke to you about your sour look. This way we probably would have figured out that you were unhappy with your stay since you didn't want to say anything to us directly. No one should be scared to talk to hotel staff. We here at Magnuson are a very friendly bunch. We would have helped you any way we could have so there would have been no problems. I apologize for everything. I hope you have a wonderful rest of your week!

Thank you so much for staying with us. We really appreciate the 10 out of 10 review of our hotel. We hope you made it to your destination safely and look forward to seeing you again if your ever in the area. Have a safe and happy New Year!

Thank you so much for staying with us. We appreciate your 5 out of 5 review of our hotel. We hope to see you again in the future. Have a wonderful New Year. Stay safe and warm!

We appreciate each person that leaves us a review of our hotel because it helps us make our hotel better for the next guest. However this review is unfortunately false. I hate when people make false reviews of our hotel because it leaves a negative outlook on our hotel. Potential guest will read the review and decide to not stay with us based on a false narrative. We have a sign posted as you walk in that states our hotel has audio and video recording going on at all times. I was able to watch the cameras to find out if what you were saying in this review was in fact true or not. I do not understand what was wrong with our Grab-N-Go breakfast. Both days you came down to the desk for the breakfast, ME and my staff was very courteous to you. I was the one who asked you what room you were in. We take account of each room that comes and gets breakfast and how many people in the room get the breakfast so we are able to keep proper inventory. You were the one who stated how many people were in your room both days. You told me it was 2 adults and 3 kids, and my staff the day before that it was you, your husband and 3 kids. I watched as we both gave you an equal amount of items per each person in the room. This includes 1 juice, 1 water, 1 fruit, 1 granola bar, 1 muffin and 1 yogurt each day. You did request an extra yogurt if your daughter wanted one and my staff stated that she gave you enough for 5 people. We never felt you were trying to “steal” anything from us or felt that you had a problem with our breakfast. We just simply gave you what our Grab-N-Go consist of.I can agree that we need to upgrade our blankets. If you needed more blankets we would have gladly gave you some just like we did the towels. We were never hesitant to give you anything you needed for your room. You are the 1st complaint that I have received about our soap/shampoo being cheap and watered down. I believe we have quality soap and shampoo. I will be looking into this matter more.I do not know what “coupons” we could have given you. You do understand that we are not resort or high end hotel right? We are a small economy hotel that offers great affordable rates to people and families passing though. All of our staff here at the hotel is very friendly to all of our guests that stay with us and I am so sorry you felt we were not friendly to you. We did accommodate all of your needs and your room was very nice and clean when you checked in. I would also like to point out that you stated to me that you took off all of the linens on both beds and placed them in the tub. When housekeeping went to that room they realized it was because the beds had been peed in. Have a wonderful rest of your week ahead!

Thank you so much for staying with us. We appreciate the 5 out of 5 review of our hotel. We hope to see you again in the future. Have a happy New Year.

Thank you so much for staying with us. We appreciate the 4 out of 5 review of our hotel. We hope to see you again in the future. Have a Merry Christmas and a happy New Year.

Thank you so much for staying with us. We appreciate your 8 out of 10 review of our hotel. We hope to see you again in future. Have a great rest of your week!

Thank you so much for staying with us. We truly appreciate the kind review of out hotel and staff. I will gladly let everyone know how great of a job they are doing. I am sorry to hear about the AC smelling. I will let maintenance know about this issue so we can get it resolved quickly. We hope to see you again whenever you come to town. Have a great week ahead.

Thank you for staying with us. We appreciate the 4 out of 5 review of our hotel. I am sorry about AC not working well. I have spoke to maintenance about the AC problem and it has been corrected. The pattern on the stairs is the same pattern in the hallways. I am sorry they were a problem. If you would like, you can contact the hotel and ask to speak to the manager about the pattern. I am very interested to know why it bothered you. You might not be the only one who has had this problem and maybe I can fix it. I hope you have a great week ahead! We hope to see you again in future.

Thank you so much for staying with us. I am very sorry to hear that your bed was so hard. I will take this information and try to get it resolved so we don't have more issues in the future. I'm sorry to hear you won't be staying with us in future. I hope you have a wonderful week ahead!

Thank you so much for staying with us. We appreciate the 6 out of 10 review of our hotel. I am so sorry to hear that your room smelled horrible and you saw roaches. I checked your account and I didn't see where you talked to anyone about your problem. It is best to let the staff know that you have a problem so we can be able to address it quickly, especially if you saw a roach. Our maintenance team came in and moved everything around in that room and didn't find any roaches. I contacted our exterminator just in case and he came out and sprayed the room. Housekeeping has also been notified about the smell in the room. This is not a normal occurrence at our hotel and I do hope this doesn't detour you from staying with us again. Again I apologize for everything. Have a great week ahead!

Thank you so much for staying with us. We appreciate your 3 out of 5 review of our hotel. If there was anything we could have done to make your stay more enjoyable please do not hesitate to contact the hotel so we can fix any issues we may have. We hope to see you again in future. Have a great rest of your week!

Thank you so much for staying with us. I am very sorry to hear about all the problems you had with our hotel. This is a very uncommon occurrence. Did you let the staff at the desk know you had a problem with the AC and the TV? We would have gladly came to fix your TV or move you to a different room. Once you checked out of that room we rented it the following night to someone for a week and they have yet to come and say anything about the TV or the AC. I do see that you checked in on Saturday night. We had a really bad thunderstorm hit us that night. I watched the cameras to verify the commotion you mentioned at 2am. At 1:54am it was pouring rain and lightening hit the hotel, took out our camera system and much of our power until 5am. It must have been later in the morning when the people were being loud. My staff did say they spoke to someone outside about the noise and told them they needed to stop the noise. After that he did go check out the front side of the hotel and had a smoke. I am unsure why it is a problem for my staff to smoke outside. I am sorry to hear that you will not be back to our hotel. I hope you have a great week ahead. Again I am sorry for the troubles you had.

Thank you so much for staying with us. We appreciate the 10 out of 10 review of our hotel. My staff will be excited to hear how you enjoyed your stay. I hope you have a great week ahead. We hope to see you again in future.

Thank you so much for staying with us. We appreciate the 10 out of 10 review of our hotel. I am very glad to see that you enjoyed your stay with us. We hope to see you again if you are ever back in town. Have a great rest of your week!

Thank you so much for staying with us! We really appreciate the 5 out of 5 review. If you're ever back in town we hope to see you again! Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 10 our of 10 review of our hotel. We hope to see you again in future. Have a great week ahead!

Thank you so much for staying with us. I am very concerned to see this 1 out of 5 review of our hotel. I looked up your account and I did not find any notes showing any issues you may have had. I am very sorry you had problems at our hotel. It is always best to contact the front desk when having problems so we may address them. Please do not hesitate to contact us so we may be able to find out what your issues were and fix them so another guest wont have the same. I hope you have a great weekend ahead! Hope to hear from you soon!

Thank you so much for staying with us. We appreciate the 8 out of 10 review. We hope that you have a great rest of your week and we hope to see you again in future.

Thank you so much for staying with us. We appreciate the 10 out of 10 review of our hotel. We look forward to seeing you again when you are in town. Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 10 out of 10 review of our hotel. We look forward to seeing you again when you are in town. Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 8 out of 10 review. I am very sorry to hear about our beds being so uncomfortable. I will be giving this info to upper management. I am glad that you had a great stay otherwise. We hope to see you again if you are ever back in town. Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 6 out of 10 review. If there was anything we could have done to make your stay more comfortable and enjoyable please do not hesitate to call the hotel directly so we can address any concerns we are unaware of. Have a great rest of your week!

Nicholas, Thank you so much for staying with us. We truly appreciate the 5 out of 5 review and kind words. I cant wait to share this awesome review with my staff. I hope that you have a wonderful rest of your week! We cant wait to see you again if you come back into town!

Thank you so much for staying with us. We appreciate the 8 out of 10 review. I will be letting the staff know your feelings about our hotel. We are glad you enjoyed your stay. We hope to see you again in future.

Thank you so much for the 6 out of 10 review of our hotel. Whatever we could have done to make your stay more enjoyable please do not hesitate to contact us and let us know. I will be glad to take your call and try to fix anything I can. Have a great day. Hope to see you again soon.

Thank you so much for the 5 out of 5 review of our hotel. We appreciate you staying with us. Have a great rest of your day. We hope to see you again in the future.

Thank you so much for staying with us. We appreciate the 4 out of 5 review. Have a great rest of your week ahead! Hope to see you again soon!

Thank you so much for staying with us. I am sorry to hear that you didn't have a good stay with us. It always helps to give an explanation on why you rated us so low. This way we can try to fix any problems we may have so we dont have problems for future guest. Please give us a call if there way anything that we could have done to make your stay more enjoyable. Have a great rest of your week ahead! Hope to see you again soon!

Thank you so much for booking with us a 2nd time. I am very sorry to hear that you had such a bad time at our property. I would love to know what happened so we can try to correct any issues we are unaware of. Please do not hesitate to contact the hotel to let us know how we can fix things. Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 4 out of 5 review. Have a great rest of your week ahead! Hope to see you again soon!

Thank you so much for staying with us. We appreciate the 5 out of 5 review. We are glad to hear that you enjoy our hotel. Hope to see you soon! Have a great rest of your week!

Thank you so much for staying with us. I am sorry about our pool being out of order. We just remodeled it and we are waiting for the inspector to come and say we can open it. There was a tornado that came through our hotel. This isn't a normal occurrence for us and we do not have a shelter in place. It happened all within a 10-15 min time frame and there really wasn't time to do much. It is common sense to go into a bathroom or go into a hallway when there is tornadic weather. I did speak to my front desk agent regarding your stay and she explained to me that she needed to move you because the faucet in the tub wouldn't allow for the shower to turn on. She did check the room and noticed the noodle on the wall along with crushed up, uncooked noodles by the microwave. She did explain to me that the noodle on the wall was not dry and that the room did smell of recently cooked noodles. The noodles must have belonged to you. If it was from a previous guest the noodle would have been dried on the wall not wet. I am sorry you had so much trouble with us. Have a great rest of your week!

Thank you so much for staying with us. We appreciate the 4 out of 5 review. Have a great rest of your week ahead! Hope to see you again soon!

Thank you so much for staying with us. We appreciate the 5 out of 5 review of our hotel. We hope to see you again in future. Have a great rest of your week!

Thank you so much for staying with us. The walk-in shower is designed for people in wheelchairs or that are unable to step up in a traditional tub. Unfortunately it is a bit difficult to keep the water contained. I dont know if you needed a handicap room but we do have regular smoking rooms that are different. I believe that you would will like our other rooms. We hope this will not detour you from staying with us again. Please give us a chance to show you that we are better than what you saw during your stay. Have a great rest of your week.

Thank you so much for staying with us. We appreciate the 4 out of 5 review of our hotel. We hope to see you again next time you are in town. Have a great weekend ahead!

Thank you so much for staying with us. We appreciate the 4 out of 5 review of our hotel. We hope to see you again next time you are in town. Have a great weekend ahead!

Thank you so much for staying with us. We appreciate the 3 out of 5 review of our hotel. If there was anything that we could have done to improve your stay please let me know. We hope you will stay with us again whenever you are in town. Have a great weekend ahead.

Thank you so much for staying with us. We appreciate the 10 out of 10 review. We hope to see you again when you are back in town. Have a great weekend!