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Opiniones de Sleep Inn & Suites Tyler South

2.5 out of 5
Sleep Inn & Suites Tyler South
5555 Donnybrook Avenue, Tyler, TX

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 727 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 214 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 36 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 1001 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE SIXTO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente estancia
Se hospedó 1 noche en enero de 2021
Respuesta de TM, el 20 ene. 2021
Gracias por quedarse con nosotros, esperamos verlo de vuelta pronto!

10/10 Excelente

alejandro arce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Jaqulynn

Viaje de negocios, Viaje familiar con niños
The beds and pillows weren’t comfy at all!
Se hospedó 2 noches en mayo de 2024
Respuesta de GM , el 20 may. 2024
Thank you for staying with us, we apologize for not meeting your expectations during your stay, we hope to see you again soon!

8/10 Bueno

Dawna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access to many restaurants
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 20 may. 2024
Thank you for staying with us, we are happy to hear that you enjoyed your stay and were able to enjoy some of of favorite restaurants in South Tyler, come visit soon!

8/10 Bueno

Cathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is our second visit to this property. The room was clean, the front desk and kitchen help were very courteous. The bed and linens were amazing!! The sheets were sooo soft and the firmness of the mattress was perfect! The breakfast was fair, not a lot of options. I was disappointed that they don’t offer bacon on the weekends, only sausage! No complaints with anything else! Would we stay again? You bet, passing through later this week and already have my reservations!
Se hospedó 2 noches en mayo de 2024
Respuesta de Stephanie, el 14 may. 2024
Hi Cathy, thank you so much for your wonderful comments. I am a bacon lover myself, sorry that wasn't an option when you stayed. We look forward to hosting you again. Safe Travels

10/10 Excelente

Edward

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool was clean, breakfast was good, coffee marginal. There is a nice trail directly across the street. Lots of restaurants but you must drive. Little Italy had great pizza.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 7 may. 2024
Thank you for the great rating and comments, we are happy to hear that your expectations were met and were able to enjoy some local restaurants, we hope to see you soon!

6/10 Aceptable

Carolyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel entry was inviting and clean. Check in was very easy. The elevators were quiet and clean. Our room was a bit disappointing in that the colors were brown and yellow which seems out of date. The green carpet looked worn and spotted. Our bed was in need of replacement being squeaky and transferred movement pretty bad. There was an old cup of ramen soup in the microwave. There were spots on the bathroom floor which indicated the floor was perhaps not mopped or poorly mopped. The breakfast was just average. I was expecting a better room based on the hotels ratings. I won’t be staying there again.
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 7 may. 2024
Thank you for staying with us!we apologize for some of your expectations not being met, we hope to have a chance to host you better in the future, take care!

8/10 Bueno

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice big room, decent breakfast. Love the Texas state shaped waffles. Took one star off because the window was dirty on the inside like someone spilled or spit on it and I had to clean it myself since it was right in the middle. I wish hotels would routinely re-stock the coffee pods for the in-room coffee maker. You always have to ask for more. All things considered, a good value.
Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 2 may. 2024
HI Cheryl, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excelente

Douglas Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean everything, tub, extra towels, 3 bottles of free water in the room.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 1 may. 2024
Thank you for your 5-star review. We're delighted that you noticed the cleanliness, our staff work hard to keep it clean. We appreciate your business and hope to welcome you back again.

4/10 Malo

Jon

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 29 abr. 2024
Thank you for staying with us, We hope to get a chance to host you better in the future.

10/10 Excelente

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was super nice and helpful, everything was warm and inviting including the lobby and breakfast area. Appreciated that coffee, tea and water available all day in the breakfast area. They even had a huge balloon arch for the eclipse. Highly recommend!!
Se hospedó 4 noches en abril de 2024
Respuesta de Stephanie, el 29 abr. 2024
We're delighted about your positive experience and appreciate your kind words regarding our great customer service. It was a pleasure serving you, and we appreciate your business and look forward to welcoming you back soon.

10/10 Excelente

Renee, Jaclsonville

Beds were great.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 24 abr. 2024
Thank for your 5-star review. We're delighted that you enjoyed your stay and the great beds. We appreciate your business and hope to host you again soon.

10/10 Excelente

Tracy

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely, clean, quiet location.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 19 abr. 2024
We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff and great stay
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 18 abr. 2024
Thank you for staying with us and the great rating! we hope to see you soon!

10/10 Excelente

CIndy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was in a quiet area, I felt safe. The hotel was clean, very friendly staff, fast check in. Room was clean and well presented. I did not eat breakfast at the hotel, but as I passed that morning it looked good and smelled good. It seemed like everyone was enjoying their meal, the room was full of dinners. I would stay there again and suggest it to others.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie, el 16 abr. 2024
Thank you so much for your glowing review! We’re delighted to hear you had a five-star experience with us. We appreciate your business and look forward to welcoming you back again soon!

10/10 Excelente

Lennen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived in a 32' motorhome and there was ample parking for or vehicle. Staff were awesome, breakfast was nice to have and the rooms were clear and comfy.
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 10 abr. 2024
Good afternoon!Thank you for staying with us and happy to hear everything was perfect for you.we hope to see you again soon!

10/10 Excelente

Ken

Se hospedó 2 noches en abril de 2024
Respuesta de Stephanie, el 29 abr. 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Leslie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 28 mar. 2024
Hi Leslie, Thank you for choosing our hotel! We're thrilled to hear you had a fantastic experience. We look forward to welcoming you back soon.

10/10 Excelente

Armetta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 25 mar. 2024
thank you for the 5/5 rating!we are happy you enjoyed your stay with us.we look forward to seeing you again.

8/10 Bueno

Katherine

Viaje en grupo
Le gustó: Servicios
I would’ve liked a regular coffee pot in the room overall Ill stay there again breakfast was real good eggs and bacon and sausage plus a variety of items. Thank you so much.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 21 mar. 2024
Thank you for your 4/5 rating. We're delighted that you enjoyed our breakfast.It was a pleasure serving you, and we appreciate your business and look forward to welcoming you back soon.

10/10 Excelente

Audranne

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was good quiet comfortable clean nice place. Good breakfast and housekeeping.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 14 mar. 2024
Audranne, thank you for your glowing review and kind words about our housekeepers! We're thrilled that you found our place quiet, comfortable, clean and enjoyed a good breakfast. We hope to welcome you back soon!

10/10 Excelente

Libby

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great price and super convenient to shopping and dining
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 11 mar. 2024
Libby,Thank you for your perfect rating! We're thrilled to hear about your positive experience and that you enjoyed the convenient location. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Lacy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Rooms smelled fresh and clean. Friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 4 mar. 2024
We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our clean, fresh smelling hotel and our friendly staff. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 Excelente

Bryan

Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 21 mar. 2024
Thank you for your glowing review! We're delighted to hear that you had a five-star experience with us. We appreciate your business and look forward to welcoming you back again soon!

10/10 Excelente

Eunyoung

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was well organized and well equipped with essential items. Christina at the counter was really friendly and she made sure we had no inconveniences during our stay. In my opinion, if you add a comfortable chair and a small table to the room, you can't ask for anything more.
Se hospedó 3 noches en febrero de 2024
Respuesta de Stephanie, el 19 feb. 2024
We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 Excelente

Clarence

Excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 19 feb. 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Beverly

Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 19 feb. 2024
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 Excelente

Alissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, clean, and quiet room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 19 feb. 2024
Thank you for your perfect 5/5 rating. We are thrilled that you enjoyed our clean and quiet room. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

8/10 Bueno

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The shower was only a trickle and didn't get very hot. I have taken better showers at camp grounds. Overall good stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 13 feb. 2024
Thank you for your positive review, we appreciate your four-star rating. Thank you for letting us know about the shower, we will send maintenance to check on it. We appreciate your business and look forward to welcoming you back again soon.

8/10 Bueno

Esperanza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the staff! Central to all that I needed and nice large room!
Se hospedó 4 noches en febrero de 2024
Respuesta de Stephanie, el 9 feb. 2024
Hi Esperanza, We're delighted about your positive experience and appreciate your kind words regarding our great staff. It was a pleasure serving you, and we appreciate your business and look forward to welcoming you back soon.

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de stephanie, el 9 feb. 2024
Thank you for the 10/10 review Carolyn, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

8/10 Bueno

Kay V.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
So glad we stayed here!
What a pleasant stay! It's nestled back from the main road, and located right across from a big city park with a good paved trail. Great for a morning walk! The staff was very friendly and helpful. The room was nice sized and clean. Only issue was that the HVAC wasn't working (except when it wanted to). By the time we noticed it, we were all spread out in the room, so we didn't move rooms. Staff were apologetic, but weren't able to fix it while we were there. It was a nice stay in a very pleasant city, and at such a reasonable price!
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 9 feb. 2024
Thank you so much for your positive review! We apologize for the inconvenience of the finicky HVAC and appreciate your understanding. We are delighted to hear that you found our staff both friendly and helpful and that you enjoyed the nice size, clean room. We look forward to welcoming you back in the future.

10/10 Excelente

Beverly

Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 5 feb. 2024
Thank you for your stellar 10/10 review, Beverly. We're thrilled to hear that you had a fantastic stay. Your kind words mean the world to us. We appreciate your business and can't wait to welcome you back again!

10/10 Excelente

Barbra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great basic hotel with good breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 1 feb. 2024
Thank you for your perfect rating, Barbra! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Voranart

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Favorite business hotel
This place is consistently excellent with wonderful, comfy bedding, great breakfast and friendly staff. Best place to stay in Tyler!
Se hospedó 3 noches en enero de 2024
Respuesta de Stephanie, el 30 ene. 2024
Thank you for your glowing review! We're delighted to hear you enjoy the comfy bedding, great breakfast and friendly staff. We appreciate your perfect score and continued business. We can't wait to welcome you back!

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay
Needed some updates in the bathroom. Breakfast was very good
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 15 ene. 2024
Thank you for your positive review! We are glad to hear that you enjoyed the breakfast. We appreciate your feedback and your business. We hope to welcome you back for another positive experience.

10/10 Excelente

Todd

Viaje en pareja, Viaje con mascota
Property is very well kept! Room is clean and neat. Ample parking! Pet friendly for a $25 per night charge. Complimentary continental breakfast is included for tomorrow morning.
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 10 ene. 2024
Thank you for your stellar 5/5 review, Todd. We're thrilled to hear that you had a fantastic stay. Your kind words mean the world to us. We appreciate your business and can't wait to welcome you back again! Best Regards

10/10 Excelente

Sandra

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything was ok !
Se hospedó 3 noches en enero de 2024
Respuesta de Stephanie, el 9 ene. 2024
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! Take Care

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right across the street from walking trails and behind a shopping center. Helpful staff. Comfortable room and bed. Nice breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 9 ene. 2024
Thank you for your glowing review! We're delighted to hear you enjoyed the comfortable room and bed, nice breakfast. and helpful staff. We appreciate your perfect score and business. We hope to welcome you back soon!

10/10 Excelente

Carolyn

Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 9 ene. 2024
Thank you for your stellar 10/10 review. We're thrilled to hear that you had a fantastic stay. . We appreciate your business and can't wait to welcome you back again! Best Regards

10/10 Excelente

Johnathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a wonderful clean stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 9 ene. 2024
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! . We look forward to welcoming you back in the future for another wonderful stay

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service was really good. Friendly staff who would take care of request quickly and efficiently.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 9 ene. 2024
Thank you for the perfect score and kind words! We're delighted you enjoyed the friendly, efficient staff. We appreciate your business and look forward to welcoming you back!

10/10 Excelente

Ida

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Stephanie, el 9 ene. 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Darren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Hotel is clean, beds are comfortable & breakfast is great!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Stephanie, el 2 ene. 2024
Thank you for the perfect score and kind words! We're delighted you enjoyed the breakfast and experienced a clean and comfortable stay. We appreciate your business and look forward to welcoming you back!

10/10 Excelente

Hope

Viaje familiar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 2 ene. 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay. We appreciate your business and look forward to welcoming you back in the future. Take Care

10/10 Excelente

Todd

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super clean, professional staff, good breakfast, loved the Christmas decorations! What a bargain!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 2 ene. 2024
Thank you for your fantastic review, Todd! We're thrilled that you enjoyed our cleanliness, professional staff, tasty breakfast and festive decorations. We strive to offer great value and hope to host you again soon!

10/10 Excelente

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!!!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Stephanie, el 27 dic. 2023
Thank you for your stellar 10/10 review. We're thrilled to hear that you had a fantastic stay. Your kind words mean the world to us. We appreciate your business and can't wait to welcome you back again! Best Regards

10/10 Excelente

Myra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel!
I've been staying at this hotel every Thanksgiving and Christmas for twelve years. It's always clean, quiet, comfortable and decorated beautifully. The staff is fantastic. It is a little drive from the family I visit in Tyler, but it's worth the drive!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Stephanie, el 27 dic. 2023
Myra, First of all thank you for your repeat business, that is the best compliment that you could give us! We appreciate your kind words and repeat business. We look forward to welcoming you back next year!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Impressive, especially for the price!
We were impressed! The exterior and interior were well maintained. Attractive holiday decor. Very good service. Lots of little details done well kept us saying wow! Spacious room. Liked the shower design. Long cord on iron. Ice machine on multiple floors. Could go on. Since the pandemic, so many hotels have cut back to the bone. Not this one. And the price was more than reasonable-it was the best value we have experienced in a long time. Kudos to whoever is leading this team and location.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 27 dic. 2023
Thank you for the perfect score and kind words! We're delighted you enjoyed the spacious room, little details and holiday decor. We appreciate your business and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Viaje familiar
I’d stay again
Traveled for a funeral. The hotel was clean, comfortable and great price!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephanie, el 27 dic. 2023
This is what we like to hear, that you would stay with us again! Thank you for 10/10 review, we are glad to hear that you enjoyed your stay! Take Care