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Opiniones de Newby Bridge Hotel

3 out of 5
Newby Bridge Hotel
Newby Bridge, Ulverston, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 131 de 432 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 176 de 432 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 72 de 432 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 432 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 432 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Justin

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dilys

Very nice hotel.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Isabel

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful staff
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Beverly Ann

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Noise from passing traffic, room smelt musky as we were in jasmine cottage & complementary dressing gowns & slippers would of been nice for when you visit the swimming pool & we couldnt open our window on one side of the room as a smokers ash tray was outside the window, food & staff we couldnt fault. Had a nice relaxing 2 day stay & would recommend it to my family & friends.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Elizabeth

Se hospedó 2 noches en junio de 2023
Respuesta de Newby Bridge Hotel, el 21 jun. 2023
Thanks for your review

8/10 Bueno

Abi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Newby Bridge Hotel, el 21 jun. 2023
Thanks for your review

10/10 Excelente

Timothy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely old building, good food
Se hospedó 2 noches en abril de 2023
Respuesta de j, el 5 may. 2023
Thank you for your lovely review,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Yes, it was a pleasant stay
Evening meals are rather heavy and oily. Need more lighter food. Will appreciate to have more fish dish.
Se hospedó 2 noches en abril de 2023
Respuesta de j, el 5 may. 2023
Thank you for your comments about the menu, we will pass these on to our chef, Many Thanks

8/10 Bueno

Gillian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de j, el 5 may. 2023
Thank you

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2023
Respuesta de j, el 20 ene. 2023
Thank you for your review score,

10/10 Excelente

Jeffrey

Se hospedó 1 noche en enero de 2023
Respuesta de j, el 6 ene. 2023
Thank you for your review score,

2/10 Terrible

Carole

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2022
Respuesta de j, el 5 nov. 2022
We are very shocked by the low score, please contact the hotel directly to talk to one of our team

4/10 Malo

Gail

Viaje en pareja
No le gustó: Condiciones de la propiedad
Not quite what I was expecting considering the reviews I’d seen. Slightly dated and the leisure facility needs a revamp. Noises from the bar and stairwell through the night and early morning. Lights on outside the window coming through the curtains. Creeking bed and certainly not a silent night mattress. Cleaning in the bathroom needs attention. Staff were friendly and attentive.
Se hospedó 1 noche en octubre de 2022
Respuesta de Newby Bridge Hotel, el 16 dic. 2022
Thank you. As you are aware Expedia should have actioned your refund of 75. Kind Regards, Reception.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hottie and service. Food was very nice but a little bit over priced for what it was. Toilet flush needs improving
Se hospedó 2 noches en octubre de 2022
Respuesta de j, el 11 oct. 2022
Thank you for your lovely review,

6/10 Aceptable

john

Viaje en pareja
Second visit to Newby. Swimming pool cold and needs updating, bed too hard for us and we had a disturbed night due to hearing washing machines and tumble dryers. Food Ok. They have pods since last visit, maybe money could have been better spent updating current rooms and definitely leisure area. The raised grill stuck with old hazard tape in pool area trip hazard, in our opinion needs a make over.
Se hospedó 1 noche en octubre de 2022
Respuesta de Newby Bridge Hotel, el 15 oct. 2022
Thank you for your feedback.I am at a loss as to your comments re washing machines and tumble driers as we do not do laundry on site and the room you were in was nowhere near any machineryThe swimming pool and pool area has now been visited by the engineers and the technical issue has been rectified.We have had many guests comment on what a good night's sleep they had in that room.

6/10 Aceptable

Kayleigh, Pontyclun

Viaje familiar
Le gustó: Limpieza y servicio y personal
Lovely room, the addition of a fan to the rooms would be useful for the hotter days in the summer. Breakfast is very good!
Se hospedó 2 noches en agosto de 2022
Respuesta de j, el 30 ago. 2022
Thank you for your review,

10/10 Excelente

Melike

Se hospedó 4 noches en agosto de 2022
Respuesta de J, el 22 ago. 2022
Thank you

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Late birthday treat
Lovely hotel , with really freindly staff , room was clean and the bed was comfy. Complimentary tea tray was well stocked , plebty of fluffy towels and Complimentary toiletries. The food is of an excellent standard , highly recommend the roast dinner, and the roulade. Breakfast was great quality, plentiful with excellent choice, something for everyone.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Mark

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Room was hot, and I was asked to leave Restaurant.
I stayed 2 nights in the Newby Bridge Hotel, and decided to go for a meal last night in your pub eating area. The guy who actually served me at the bar was the same one who said "sit where you want" it was 6:30pm.. I decided on what I wanted to eat and was told I had to pay for it at the bar.. fair enough.. The homemade pie and chips arrived, it was nice, and I'd paid for 2 pints but said I'd have my 2nd after I've drunk my first, as it was warm.. After I'd finished my lunch and 1st drink one of the waitresses took my glass and I asked if I'd have to go to the bar or can my 2nd drink be served at the table. She went off to bring my pint.. As soon as she'd brought it she, with her next sentence, said, oh.. this table is booked for 7pm, there was no sign at the table saying this, you need to move, did you book? .. I told her the man said sit anywhere it ok, even though I'd only sat down at 6:38pm.. She sensed I wasn't happy and said I could sit nearer the bar.. "oh its OK, I'll take it to my room, and go somewhere else tomorrow, So I took my pint to my room.. I was not happy in the slightest.. Am I being unreasonable here? 22 minutes to eat my lunch and drink my 2 pints? Then get thrown out in front of the other customers?? The room (5) had no AC, and no fan, which made sleeping, on a hot night, difficult. I'm in the area until March 2023 and try to move around the area, but would not stay here again.
Se hospedó 2 noches en junio de 2022

4/10 Malo

Louise

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Hotel clean, but very dated. The room that we stayed in, the bed was lumpy and uncomfortable. Not wheelchair friendly, only one disabled room. No lift with some rooms having 2 flights of stairs to go up. Our room had steps going down to it. A ramp was provided for the first steps, but there was still a step to go down. Corridors narrow making access with a wheelchair difficult. However, on a positive note the staff were helpful and friendly, and did their best under the limitations.
Se hospedó 2 noches en mayo de 2022
Respuesta de j, el 12 jun. 2022
Thank you very much for your review,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022
Respuesta de j, el 12 jun. 2022
Thank you

10/10 Excelente

Sam

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Beautiful place with the friendliest of staff
Se hospedó 2 noches en mayo de 2022
Respuesta de j, el 12 jun. 2022
Thank you

10/10 Excelente

Jared

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place
Lovely hotel and staff, the people were really nice. We ate in the bar and the food was superb. We booked a superior room (room 7) which was spot on.
Se hospedó 1 noche en mayo de 2022
Respuesta de j, el 12 jun. 2022
Thank you for your lovely review

8/10 Bueno

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent food.
Lovely hotel in a convenient position. Staff were helpful. Food was excellent. Room was spacious and clean. The only problem was that the radiators made a lot of noise just after we arrived. A member of staff tried twice to remedy this before arranging a mov We would use this hotel again.e to another room.
Se hospedó 2 noches en mayo de 2022
Respuesta de j, el 16 may. 2022
Thank you for your review, we are sorry to hear about the pipes, but are happy we were able to move you,

8/10 Bueno

Nitin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Garden and Bar in the hotel are stunning.
Se hospedó 2 noches en abril de 2022
Respuesta de j, el 9 may. 2022
Thank you very much for your lovely comments

8/10 Bueno

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy to find good friendly staff clean room good menu bar would return next year
Se hospedó 2 noches en abril de 2022
Respuesta de j, el 12 abr. 2022
Thank you for your review,

8/10 Bueno

Maureen

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
lovely hotel but very expensive for food & drink, wish i got a deal with breakfast included as it made our stay very expensive for a 2 day stay.
Se hospedó 2 noches en marzo de 2022
Respuesta de j, el 24 mar. 2022
Thank you

2/10 Terrible

James

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked by mistake on expedia app on the same night as planned stay approx. 19:00hrs, we were trying to book the Swan. Contacted expedia minutes after mistaken booking, hotel would not respond, left a request with expedia, hotel refuse to provide refund, did not stay in hotel. We stayed in the Swan. Receptionist staff at the Swan used to work at Newby Bridge Hotel and said the cleanliness and overall hygiene was awful, never want to stay here. Disappointed they would not provide refund on this occasion and circumstances.
Se hospedó 1 noche en febrero de 2022
Respuesta de Newby Bridge Hotel, el 6 abr. 2022
Customer books a non-refundable room. Customer requests a refund on non-refundable room. Customer is politely told that unfortunately non-refundable rooms are non-refundable. Customer leaves a one star review stating they disliked the cleanliness, amenities, property condition and facilities of the hotel they didn’t stay at.

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de j, el 8 nov. 2021
Thank you

10/10 Excelente

Debbie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de j, el 2 nov. 2021
Thank you

8/10 Bueno

Paul

Se hospedó 1 noche en octubre de 2021
Respuesta de j, el 2 nov. 2021
Thank you for your score

4/10 Malo

Tomasz

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Overpriced and requires renovation
Very expensive and requires renovation. Prons: * friendly staff * nice rooms Cons: * mould in the bath * 'spa' facilities should be rebuilt from scratch * vent in the bathroom didn't seem to be ever cleaned
Se hospedó 4 noches en octubre de 2021
Respuesta de j, el 2 nov. 2021
Thank you for your comments, we are very sorry about the bathroom, we will look in to this. Many Thanks

8/10 Bueno

Jo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and fun facilities. Good food good value.
Se hospedó 3 noches en octubre de 2021
Respuesta de j, el 12 oct. 2021
Thank you

6/10 Aceptable

Steve

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
A rather average visit where the breakfast was over cooked and the beds completely worn out but the staff were lovely. The lady in charge of the restaurant was a star and a delight to deal with .the bar is full of character
Se hospedó 2 noches en septiembre de 2021
Respuesta de j , el 12 oct. 2021
Thank you very much for your review

10/10 Excelente

Daniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good accommodation
It’s a nice place, well worth the price.
Se hospedó 2 noches en septiembre de 2021
Respuesta de j, el 12 oct. 2021
Thank you for your review,

8/10 Bueno

Claire

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Well situated
Nice set up of bar, restaurant, and rooms. Rooms basic but tidy. Convenient location in area. Room would have benifited from a fridge.
Se hospedó 2 noches en septiembre de 2021
Respuesta de J, el 29 sept. 2021
Thank you for your review, Kind regards

6/10 Aceptable

Jacqueline

Viaje familiar
Le gustó: Limpieza y servicio y personal
Dinner was ok. Breakfast was really bad
Se hospedó 1 noche en septiembre de 2021
Respuesta de J, el 20 sept. 2021
Thank you very much for your comments about the food, we are very sorry you didn't enjoy your meals.

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff did everything to accommodate our short stay, including our dog. Very polite and helpful.
Se hospedó 1 noche en septiembre de 2021
Respuesta de J, el 7 sept. 2021
Thank you for your lovely comments

6/10 Aceptable

Mira

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty the radiators full of spider webs so was behind the chest of drawers the windows full of mould . The shower head stand broke we had to hold it by hand .Some of the staff very rude trying to say good morning no answer.The breakfast £12 per person owhich I think it’s a little bit to much and very poor choices .Over priced £130 per night!!
Se hospedó 2 noches en agosto de 2021
Respuesta de Newby Bridge Hotel, el 2 sept. 2021
Thank you for taking the time to write this review. We apologise that we could not provide a fully enjoyable stay for yourselves during your visit, we will look into these matters at our next management meeting.

4/10 Malo

Nigel

No le gustó: Servicio y personal
No receptionist on desk on arrival or most of the time during our stay which delayed us booking in, booking the pool etc. Food dismal! Buffet only. Poor quality. No vegetables!
Se hospedó 1 noche en agosto de 2021
Respuesta de J, el 18 ago. 2021
Thank you for your comments, we are very sorry you didn't have an enjoyable experience with us. We are very sorry about the food at the hotel.

8/10 Bueno

tina

Newby Bridge Hotel
The room was dated and the shower had no screen so we had to keep towels everywhere to stop the floor flooding . The price was high for the two night stay and didnt i nclude breakfast which was another €12 per person. The eveni ng meal was a buffet and the food was cold so we didnt eat there the second evening . The pool as nice but the cha ging room was dirty. We wouldnt stay again .
Se hospedó 2 noches en agosto de 2021
Respuesta de J, el 18 ago. 2021
Thank you for your comments, we are very sorry you didn't have an enjoyable experience with us. We are very sorry about the food at the hotel.

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal
Dirty room including squashed spider on the ceiling, dirty towels and sheets refolded and put back for use instead of changing although left on bath as requested. Food in garden restaurant undercooked and caused sickness. Dead flies and rubbish floating in swimming pool on first use of the day.
Se hospedó 2 noches en agosto de 2021
Respuesta de j, el 13 ago. 2021
Thank you for your comments, we are sorry to hear you were unwell.

10/10 Excelente

Cliente verificado

Viaje en pareja
Excellent large room with Jacuzzi friendly efficient staff good food and this was reasonably priced very good value for price.
Se hospedó 4 noches en agosto de 2021
Respuesta de J, el 10 ago. 2021
Thank you for your review,

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
The property was ok value for money, our room was spacious and light. However, the furniture and fittings were a little worn-down and it was not very clean. The breakfast only offers a Full English (in standard, vegetarian and vegan) plus cereals, toast, jam and fruit. Service at breakfast was friendly but incredibly slow. Staff at the reception was helpful. Currently you are able to book 30 min slots at the pool, during which you have the facilities to yourself/your party. Parking is in front of the hotel and even though it was busy and tight, we were always able to find a spot.
Se hospedó 3 noches en julio de 2021
Respuesta de j, el 6 ago. 2021
Thank you for your review and comments.

8/10 Bueno

amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would return to different room
We loved the location to the river. Bus connection and setting. Our only complaint would be the temperature of the room. We were abpve the swimming pool whoch meant the room was heated with pipes innthe floor. With no aircon we asked for a fan but nothing came of that. The window was open 24hours. Then the kitchen fan could be heard constant. Shame as made sleeping uncomfortable. We would return but ask for different room
Se hospedó 3 noches en julio de 2021
Respuesta de J, el 18 ago. 2021
Thank you for your review.

8/10 Bueno

Rachel

Viaje familiar
Le gustó: Comodidad de las habitaciones
The rooms have been updated and are very nice. Food from the restaurant was also very nice when having an evening meal. The pool area hasn’t been updated in what seem like about 15 years and is quite shabby and unappealing. The “gym” is a room with 4 machines one which looked rusty and was being used a towel storage area. If you take the state of the gym out of the equation it’s a lovely hotel and fit for purpose as a comfortable place to stay while exploring the Lake District. Would stay again if the opportunity presented itself.
Se hospedó 2 noches en julio de 2021
Respuesta de j, el 6 ago. 2021
Thank you very much for your review, thank you for your comments about the pool, we will be addressing these.

6/10 Aceptable

Paul

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Room comfort below par
Standard of the room (single occupancy) was not very good: awful mattress and pillows, bed reading light below par, I had to put waste paper bin on the window sill in order to keep the sliding window open, no anti-slip floor mat, nor safety grab bar to help me step into the bath to have a shower (totally unacceptable for an octogenarian as I am).
Se hospedó 3 noches en julio de 2021
Respuesta de J, el 25 jul. 2021
Thank you for your feedback, we will be addressing the issues raised. Thank you fir letting us know.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
It was dirty and the rooms dark and was a smell of sewage in the room when we went back late at night. Beds uncomfortable. Bathroom was clean and good products.
Se hospedó 1 noche en julio de 2021
Respuesta de J, el 25 jul. 2021
Thank you for your feedback, we will address the issues raised. Thank you for bringing them to our attention.

8/10 Bueno

Mark

Se hospedó 1 noche en julio de 2021