2/10 Terrible
Dusty E.
23 jun. 2025
No le gustó: Limpieza
HORRIBLE! This was the worst rental experience we’ve ever had. Listing notes it has air conditioning, but it is broken. I reached out within minutes of arrival and they were essentially non-responsive. Finally they said they would have maintenance come look at it. The next day they said a part had to be ordered. I don’t believe anyone ever came to look at it and it has been broken for a long time. I saw a review from another guest who was there 3-4 weeks before we arrived that stated the exact same complaint. I noticed that review BEFORE we arrived so I reached out to confirm the A/C was working and they said it was. They lied and grossly misrepresented the property. It was hot in Venice so we had to sleep with all windows open, and they don’t provide fans. The rooms were filled with bugs and we were eaten alive throughout the stay. The house is right on a main square so with the windows open it is not possible to sleep. The street noise goes all night long and then they set up a fish market starting around 5:00am. The smell from that is intolerable with the windows open. In addition to the A/C prob, bugs, and noise, the unit is completely run down, dated, and dirty. It does not look like the pictures. It appears many others have struggled with bugs because there are blood smears all over the walls. The couch and pillows were so disgusting I wouldn’t let my kids touch anything.
Dusty E.
Se hospedó 4 noches en junio de 2025