Castillos en Veracruz

“Todo bien ”

“From the city, it was about 30 mins longer than expected to reach the place because the bridge backs up every week night. That is not the host's fault, adding it as info. Once we got there, we could not figure out which room was ours or where the room was as nobody was there and the doors had no signage. After contacting the host, they were able to point us to the right door for our rooms. The place is pretty rundown but we decided to give it a shot. The power went out about 2 hours later but...

“Did not stay in it. Couldnt find it. The contact for the property never returned texts. Its non existent. The address is a market in the middle of a dirty town. Please refund this. Ive already complained but never received a call back from vrbo or expedia. We had to rent a hotel at the last minute.”

“Unfortunately the location showed the apartment was located at Playa Bonita but it is actually located in Chumical which is 20km away. We were advised by friends who reside in Playa Bonita, whom we wanted to stay close to, that taxis/Uber’s dont go to Chumical and the area is for “adventurous” travelers so we forfeited our non-refundable booking. The host offered a different date but this didn’t resolve the above concerns. ”