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Opiniones de Americas Best Value Inn Wall

2 out of 5
Americas Best Value Inn Wall
201 South Boulevard, Wall, SD

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 406 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 333 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 140 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 1000 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lindsey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was perfect for our one night stay. The woman that checked us in was super friendly and helpful. The room was surprisingly clean and the beds were really comfortable. Very pleasant stay.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room at a good price. Bed was comfortable and the pillows were good.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front desk, el 8 may. 2024
Thank you for staying with us and hope to see you again

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing
Se hospedó 1 noche en abril de 2024
Respuesta de Front desk, el 3 may. 2024
Thank you for the great review and for staying with us

10/10 Excelente

Janelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms were so nice, it totally exceeded our expectations! Staff were super friendly, too.
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 1 may. 2024
Super star staff and really nice rooms are two of the best compliments we could hope for, and we are thrilled this was the experience you had! Thank you for staying with us at Americas Best Value Inn Wall, and we hope you’ll be back real soon!

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 1 may. 2024
This is the very best kind of guest feedback, and we are so glad this was your experience! Thank you for sharing what a fabulous experience you had with us at Americas Best Value Inn Wall, and we hope you’ll come back soon!

8/10 Bueno

Christina

Le gustó: Limpieza y servicio y personal
This was a great place to stay for a visit to Badlands. While it doesn’t look so nice on the outside, the rooms were nice and we had no complaints at all. I would stay there again if in the area.
Se hospedó 2 noches en abril de 2024
Respuesta de Laura, el 28 abr. 2024
Great stay’s require prime locations, and here at Americas Best Value Inn Wall we have the very best of all! We could not be happier this was the experience you had! Thank you for staying with us, and we hope you’ll be back soon!

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 25 abr. 2024
Hello Richard! Thank you for sharing the great experience you had with us at Americas Best Value Inn Wall..we truly appreciate knowing our guest enjoyed their stays! We hope you’ll be back real soon!

10/10 Excelente

Dora De

Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 14 may. 2024
Hello! It is great to see how much you thoroughly enjoyed your stay with us at Americas Best Value Inn Wall! Thank you for sharing your experience, and we hope you’ll be back real soon!

10/10 Excelente

Joanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay. Clean and very comfortable beds. Front desk staff (Peter) very friendly and helpful. We got a free breakfast voucer for pancakes french toast or biscuits and gravy just had to pay for coffee. This was at the Saloon Bar and Grille. Located in thr Wall Drug area. 2.5 blocks from hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 23 abr. 2024
It is great knowing you truly enjoyed not only your stay with us at Americas Best Value Wall, but our town of Wall as well! Thank you for sharing your experience, and we hope you’ll be back real soon!

10/10 Excelente

Pamela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, clean and reasonably priced property. No frills, but a great place and close to Wall shops.
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 23 abr. 2024
Nice, clean, and reasonably priced rooms are must-haves for the perfect stay! At Americas Best Value Inn Wall we are dedicated to bringing perfect stays to each guest! Thank you for choosing to stay with us, and we cannot wait to welcome you back!

10/10 Excelente

Amy

Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 27 abr. 2024
Hello Amy! Thank you for sharing the fabulous experience you had with us at Americas Best Value Inn Wall, we appreciate it! We hope you’ll return real soon!

8/10 Bueno

Cayla Rae

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 24 mar. 2024
Thank you for sharing what a great stay you had with us at Days Inn Wall, we truly appreciate it! Have safe travels, and we hope to see you again soon!

10/10 Excelente

Erica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kids liked the castle by the pool Adults liked Dove amenities for bathroom
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 15 mar. 2024
Castles and the very best amenities go a long way when having a wonderful stay, and we could not be happier to know how much you enjoyed yours! Thank you for choosing Americas Best Value Inn Wall for your accommodations, and we hope you’ll return soon!

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice, actually! Pleasantly surprised, and very comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 13 mar. 2024
Hello Sean! Thank you for sharing how much you enjoyed your recent stay with us here at Americas Best Value Inn Wall! We try to provide the best possible stay for each guest, and knowing this was your experience could not make us happier!

4/10 Malo

Hannah

Viaje con mascota, Viaje familiar
No le gustó: Servicio y personal y servicios
I had called in advanced to let them know I was bringing my dogs with. I wasn’t aware of the fee, but that was fine with me. Once we arrived to the property, I was greeted with the most hostile person. I told her my name and I had dogs. I was met with attitude about having dogs and they don’t allow 3 dogs. I assured her I called already, but I didn’t have a name. She then told me their pet rooms are closed for the season, even though there were other people with dogs there already. I had to pull up my call log to state the date and time I called because she said “Who’s THEY” that I talked to. She then checked me in and told me I was paying more for my dogs to be there than the room itself since I had a few, which I was okay with. She then proceeded to talk about her leaving her cats home where they belong and other passive comments. We got put in a room that was connected to the only 24 hour door, which was constantly shaking our door. It made the dogs bark every time because they thought someone was trying to get in our room. When we left the next day, I got a call that the dogs were barking, so we came back to grab them. We went everywhere and they sat in the car. when we got back, I was bombarded with “why did you leave a bad review.” I hadn’t yet, but it was so unprofessional and uncomfortable to ask that. I also asked a man clerk if the pet fee was taxed and he said “ya a barking fee.” The dogs didn’t bark besides at the door. It was such an unwelcoming experience.
Se hospedó 2 noches en marzo de 2024
Respuesta de Joseph, el 10 mar. 2024
Dear Hannah,Unfortunately this seems to be a huge misunderstanding. Our staff thought that they had a great conversation with you and was chatting about her pets that she has back home in Montana. We normally don't take 3 pets in a single room so that might be a little confusing unless someone entered a note to that fact. You did leave a negative feedback here on Expedia, so our staff addressing it to make sure everything was ok, maybe be unprofessional to you, but we want to see every single guest that stays with us happy. We have to tax every single item we charge for, so if Pete said it was a barking fee, it was simply a funny joke. They all seemed to think that you were friendly and didn't have a problem so to see this come across is alarming to all our staff. We will try to do better and I apologize if you took any friendly conversation the wrong way. Best Wishes,Joseph

10/10 Excelente

April

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura, el 5 mar. 2024
Clean rooms and super star staff are two of the most important parts of an amazing stay, and at Americas Best Value Inn Wall we want every guest to have the most amazing experience ever! Thank you for sharing yours, and we hope to see you again soon!

10/10 Excelente

Berri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay! Thank you!
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 1 mar. 2024
Hello Berri! Thank you….not only for choosing Americas Best Value Inn Wall for your accommodations, but also for sharing what an amazing stay you had! We hope to welcome you back real soon!

8/10 Bueno

Sydnea

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are super cute. It's almost like staying in a hunting lodge. I came in pretty late because i was making a road trip. The man who helped me (I think his name was Ben, but i have a bad memory) was very nice. He even gave me coupons that i will have to use when i come back through. The rooms are very clean and comfortable. Even the sofa was really comfortable. I probably could've slept on that for the night! My only critique is the bathroom. The door opens only a few feet from the toilet so you can't really close it if you're using. Good thing it was a solo trip! Overall though, i highly recommend. The atmosphere, staff, and super comfy rooms are worth it!
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura , el 29 feb. 2024
It is wonderful to see how much you enjoyed your recent stay here at Americas Best Value Inn Wall…especially the comfort both our new beds and sofa provided! A quality stay requires both comfort and cleanliness, and we strive to provide this and more for each of our guests! Thank you for sharing your experience, and we hope you’ll return soon!

10/10 Excelente

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice guy at check in
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 14 feb. 2024
The perfect stay begins at check in, and we have the most amazing staff here at Americas Best Value Inn Wall! Thank you for sharing your experience, and we hope you’ll be back real soon!

10/10 Excelente

Cassandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Received an upgrade to the rustic king size room on the first floor with parking directly in front of room, which was amazing because it was particularly cold. Room aesthetic was so cozy. Room was CLEAN clean. Only issue was hot water wasn’t very hot (rain shower was amazing though) and breakfast was off site.
Se hospedó 1 noche en enero de 2024
Respuesta de La, el 21 ene. 2024
Thank you

2/10 Terrible

Rebecca

Viaje familiar con niños
No le gustó: Servicios
Booke our room as we were traveling through. We got in the room and settled only to find the water was shut off. I called and was informed the room had been "winterized" and that we could go next door to the Days inn as they owned that place as well. I asked about the difference in money as the days in was $30 dollars cheaper. He assured me we would be refunded. Once getting to the days inn, no one was there to check us in and we called the after hours number. The woman told us they hid keys under the coffee pot, to grab one and go to the room. This room was 2 doubles and again, cheaper. They denied my refund. This was the worst experience ive ever had.
Se hospedó 1 noche en enero de 2024
Respuesta de Laura, el 31 ene. 2024
Dear Guest,We are sorry to see your stay was not the perfect one, as we strive to bring this to all of our guests! The miscommunication you experienced during your stay is definitely not the normal when choosing us for your accommodations, and we truly hope you will allow us another opportunity to show you the perfect stay! Safe travels!

10/10 Excelente

Stephen

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 29 dic. 2023
Hello Stephen! Thank you for taking time to share what a wonderful experience you had with us here at Americas Best Value Inn Wall! We hope you’ll be back real soon!

10/10 Excelente

Josh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de front desk, el 28 dic. 2023
Thank you Josh for staying with us and glad to see you had a great experience staying with us!!

10/10 Excelente

Sean

Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 24 dic. 2023
Guest satisfaction is our top priority here at Americas Best Value Inn Wall, and knowing this was your experience could not make us happier! We hope to see you again real soon!

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable beds quiet room.
Hampton Inn. Come take notes. Especially their Mattresses. We came through during off season. Our room was clean, quiet and comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 24 dic. 2023
Clean comfortable rooms are must haves when enjoying the perfect stay, and knowing this was the experience you had with us here at Americas Best Value Inn Wall could not make us happier! Thank you for choosing us for your accommodations, and we cannot wait to welcome you back!

10/10 Excelente

Aj

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de front desk, el 16 dic. 2023
Thank you for staying and I see you had a great stay with...Have a great weekend

10/10 Excelente

Adolfo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Laura, el 12 dic. 2023
This is the very best kind of feedback! Here at Americas Best Value Inn Wall we strive to bring perfect stays to all each and every guest we have, and we could not be more thrilled this was the experience you had! Thank you for choosing us for your accommodations, and we hope you’ll return real soon!

8/10 Bueno

Michelle

Very welcoming and well kept! Great welcome and vibe to property
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 5 dic. 2023
Thank you for sharing your experience with us here at Americas Best Value Inn Wall! Our A+ staff are all about creating the best possible stay for each one of our guests, and this starts with check in! Thank you for choosing to stay with us, and we hope you’ll be back real soon!

8/10 Bueno

Rafael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff, especially Petes was great. Service fantastic. The area (off season) still have access to food and drinks. Also easy access to Badlands Only issue - a outside the room - trash can overflowing.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Laura, el 30 nov. 2023
We are thrilled you enjoyed your stay here with us at Americas Best Value Inn Wall…especially interacting with our superstar staff and prime location near not only local dining, but Badlands National Park! Thank you for taking time to share your experience, and we hope you’ll stay with us again soon!

10/10 Excelente

Kathryn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk person was friendly and welcoming, place was clean and quiet, good beds and bedding, good value.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 28 nov. 2023
Cleanliness is very important to us here at Americas Best Value Inn Wall, and couldn’t be happier you found such value in your stay with us! It seems everything from our super star staff to our brand new beds and bedding helped to create a perfect stay…and that is the best feedback we could ever get! Thank you for taking time to share your experience, and we cannot wait to welcome you back!

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
It was OK, about what I expected. Nothing great but not bad. Would stay again. Only thing I didn't care for was the toilet and shower were in the same room, that was a 1st for me.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 28 nov. 2023
We appreciate all guest feedback, and thank you for taking time to let us know you had a great stay with us here at Americas Best Value Inn Wall! It is our hope you will return soon!

10/10 Excelente

Victor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was easy access
Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 28 nov. 2023
Thank you for taking time to tell us you enjoyed your stay here with us at Americas Best Value Inn Wall! We are so glad you chose us for your accommodations, and hope to see you again soon!

10/10 Excelente

Adam

Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 12 dic. 2023
We are thrilled you had such an excellent stay with us at Americas Best Value Inn Wall, and truly appreciate you taking the time to let us know! We cannot wait to welcome you back!

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a great place to stay to be near the Badlands and Rapid City! Staff was very accessible and helpful.
Se hospedó 5 noches en noviembre de 2023
Respuesta de front desk, el 15 nov. 2023
We wanna thank you for staying with us and your feedback...Have a great day

10/10 Excelente

Nicholas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property overall. Friendly staff.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Laura, el 13 nov. 2023
This is the best kind of feedback, and we couldn’t be happier this was the experience you had! Thank you for staying with us here at Americas Best Value Inn Wall, and we hope to welcome you back real soon!

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Large room; clean & comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de front desk, el 7 nov. 2023
Thank you Stephen for staying with us and we are very happy to see you had a great stay..Hope to see again in the future

8/10 Bueno

Joanne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de front desk, el 7 nov. 2023
Thank you Joanne for staying with us and your feedback..Hope you have a great day and we hope to see you again in the future

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza
Very nice room
Se hospedó 3 noches en noviembre de 2023
Respuesta de Laura, el 6 nov. 2023
It is great to see you enjoyed your stay with us here at Americas Best Value Inn Wall, and we appreciate you sharing the experience. Thank you for choosing us for your accommodations, and we hope you’ll be back soon!

6/10 Aceptable

Nancy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Disappointing
The carpet is old and worn and most of the drawer handles were missing a screw. The refrigerator froze on one side and wasn’t cold enough on the other. The bed was comfortable, however
Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 2 nov. 2023
Dear Nancy, Thank you for taking time to leave feedback about your stay with us here at Americas Best Value Inn Wall, we appreciate it. In response to your complaint with the in-room refrigerator, we always advise guests to let the front desk know of any problem or concern they have immediately. Our staff are dedicated to providing the best possible stay for each one of our guests, and will always go the extra mile to remedy any situation. As guest satisfaction is one of our main priorities, it is dismaying to know we weren’t given the opportunity to provide a solution for you while you were still with us! Thank you again for choosing to stay with us, and have safe travels.

10/10 Excelente

Elise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a pleasant surprise. Quick and friendly check in, well equipped and very comfortable room, easy access to interstate and to Badlands Natl Park and very short drive to Main Street in Wall, should you want to go there.
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 2 nov. 2023
Hello! Thank you for taking time to share your experience here at Americas Best Value Inn Wall, we truly appreciate it! We could not be happier you found your stay here with us to be so enjoyable, especially our prime location near both Badlands National Park and the downtown area of our fabulous city of Wall! Knowing you found your accommodations to be so pleasing as well could not make us happier! Thank you for choosing to stay with us, and we hope you’ll return real soon!

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a nice simple clean room. It was a great place to rest for the night.
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 31 oct. 2023
Thank you Matthew for staying with us and for the great review and we hope to see you all again...Have a great day

2/10 Terrible

Luciene

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not recommend!
We had a paid reservation. Check in instructions said check in times were from 3PM until ANYTIME. I arrived at 11:30 PM, and the lobby was locked. I called the after hours number posted to the door multiple times, and nobody answered it. The voice mail box was full. We're exhausted after sitting in the car all day, and were looking forward to rest. It took us an hour to find another place to stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 25 oct. 2023
Luciene we apologize for what took place on the night of your reservation and we have been having phone issies and we are working on that as we are speaking still..Once again we deeply apologize and we can only hope you will give us another chance....ABVI

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
So-so
It was so-so. The wifi connected but no internet was there. The bed was very comfortable,but there were multiple flies in the room, and some of them were dying.
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 24 oct. 2023
Thank you for the feedback so sorry about the flies in the rooms .We have talked to our housekeepers about this/ Hope to see you again and have a great day

10/10 Excelente

Leslie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Far exceeded our expectations. Clean and quiet
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 21 oct. 2023
Thank you Leslie for staying with us and having a great stay with us and we hope to see you in the future...Have a great day

10/10 Excelente

amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super clean! I mean super clean! Friendly staff too😊
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 21 oct. 2023
Thank you for staying with and for the great review hope to see you in the future...Have a great day

10/10 Excelente

Natalie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very helpful. Clean room - good price!
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 20 oct. 2023
Thank you Natalie for the great review and for staying with us...Hope to see you again

10/10 Excelente

Chad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay. Quick check in nice staff. Will stay there again
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 17 oct. 2023
A great stay should always begin with a fabulous check in, and our staff strive to bring this to every guest! Thank you for letting us know that you truly enjoyed your stay with us here at Americas Best Value Inn Wall, and we hope to see you again soon!

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a good night sleep and the staff was very helpful. Very clean and nicely remodeled. Would definitely recommend.
Se hospedó 1 noche en octubre de 2023
Respuesta de front desk, el 17 oct. 2023
Thank you Kathy for staying with us and it looks like you had a great stay,,,Thank you and have a geat day..Hope to see you again

4/10 Malo

Keri

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was dirty, floor dirty and bathroom unclean. Walls near the sink and bathroom door frame were covered with lint or dust of some kind, very gross. Shower curtain was already wet when I went to shower. I had zero hot water my entire stay. No one seemed concerned to fix it or accommodate it when I reported it. Didn’t get a shower after a long day of traveling and hiking. Water smelled like sewer so brushed my teeth with bottled water. Front desk lady was rude and threatened to charge me another night when I asked if it was an option to check in early if a room was available. Later found out from night clerk there were only 3 reservations the entire day. Overal just a poor experience. I don’t consider myself high maintenance and I knew this wasn’t a Hilton but price seemed reasonable and prior reviews were good. Unsure of why I had such an unpleasant experience but would not recommend this motel to anyone. It appears to be an old motel that someone had half a** thrown some “updated” material to make it look nicer. I think if staying in Wall, look in to other properties.
Respuesta de front desk, el 14 oct. 2023
Hello Keri I am the manager of ABVI nd i remember you when you were checking out and by no means I was rude or didn't care what was oing on with the water issues but our water heater went out during the night and I immediately got the owner and maintenance person on it right away. I did give a 25.00 refund to you for the water issues.Sorry for the experience and hope one day you will stay with us again

10/10 Excelente

Gina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was easy with super friendly staff. The beds were exceptionally comfortable and I'm pretty picky so that says a lot. We'd definitely stay here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front desk, el 14 oct. 2023
Thank you Gina for staying with us and having a great stay…Have a great day!!!