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Opiniones de The Grand Resort

4 out of 5
The Grand Resort
9519 East Market Street, Warren, OH

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 488 de 652 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 117 de 652 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 652 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 652 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 652 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

glendaliz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Limpio organizados, muy amables
Una experiencia hermosa nos trataron como en familia love avalon

10/10 Excelente

Deborah

Se hospedó 1 noche en abril de 2024
Respuesta de Amber , el 15 may. 2024
Hello Deborah we appreciate the great feedback! We love seeing that you enjoyed your stay and hope to see you again!

10/10 Excelente

Linda

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spa and employees were exceptional and Food was not the same old menu offerings. Everything had a wonderful spin to normal recipe offerings. Drinks options were plentiful and reasonably priced. Rooms and decor were updated and pleasing throughout resort.
Se hospedó 1 noche en abril de 2024
Respuesta de Amber , el 1 may. 2024
Hello Linda we appreciate the positive feedback! We love to see you enjoyed your stay with us. We hope to see you again!

8/10 Bueno

Cameron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our first time staying at a resort overnight. We enjoyed dining at the Chop House & the Atrium for the 2 days we stayed. The Roman Bath was nice (thought it would be warmer). One issue we had was the constant noise from the hallway. We could hear every conversation, doors opening & closing. We would probably pick a different style room next time, but the King suite was not what I expected. The room was clean but smaller than what we are use to when get a suite at other hotels. The staff was very pleasant from the time we arrived until we left. I had one bad interaction with a gentleman who was working in the cigar lounge but his co-worker was very polite which smoothed things over.
Se hospedó 2 noches en abril de 2024
Respuesta de Amber , el 1 may. 2024
Hello Cameron we appreciate the positive feedback! We love to see you enjoyed your stay, but are sorry you experienced some issues. We do strive to give the best guest experience for everyone. We hope that you return and we have the chance to give you a top notch stay!

10/10 Excelente

Eric

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Amber , el 22 abr. 2024
Thank you Eric for your feedback. We are happy to see you enjoyed your stay and hope we see you back again!

10/10 Excelente

Deseree

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Amber, el 3 abr. 2024
Hi Deseree, thank you for this great review! We hope to see you back soon!

10/10 Excelente

Charity, Beaver falls

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Amber, el 3 abr. 2024
Thank you for the awesome review. We are happy to see you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Laura

Se hospedó 1 noche en marzo de 2024
Respuesta de Amber , el 16 abr. 2024
Thank you for your feed back! We're happy you enjoyed your stay. We hope to see you again!

8/10 Bueno

Abraham, Columbus

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 4 noches en marzo de 2024
Respuesta de Amber , el 21 may. 2024
Hello Abraham we appreciate the great feedback! We love seeing that you enjoyed your stay. We hope to see you back again!

10/10 Excelente

Tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was wonderful
Se hospedó 2 noches en enero de 2024
Respuesta de Amber, el 3 abr. 2024
Hi Tracy, thank you for the wonderful review! We are excited to see you had such a great stay with us. We hope you come back soon!

10/10 Excelente

William

Se hospedó 1 noche en febrero de 2024
Respuesta de Walker, el 12 feb. 2024
Thank you for this wonderful review, William! We hope to see you again soon!

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Walker, el 6 feb. 2024
Hi Terry, thank you for this great review! We hope you come back soon :)

10/10 Excelente

Taylor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful weekend at The Grand Resort. The amenities were fabulous and the restaurants were great. Only complaint is the walls in our room were very thin and we could hear everything in the room next door. Wasn’t a problem Friday night but Saturday was very rambunctious. Other than that we had a great stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Walker, el 5 feb. 2024
Hi Taylor, thank you for this great review, and for some awesome feeback :) We take noise complaints very seriously, and if the front desk is notified of any disturbances they would be happy to assist. We are so glad to hear you had the chance to enjoy some great meals and the amenities we have to offer, and look forward to seeing you again soon!

8/10 Bueno

Rayshone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Walker, el 5 feb. 2024
Hi Rayshone, thank you for your review! It is always nice to see our guests enjoy their stay. We hope to see you again!

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grand Resort Review
This Roman-style resort has a 90 degree outdoor pool all winter long open 24 hours - the chicken parmasean at the restaurant was great and delivered to the room within 20 minutes.
Se hospedó 1 noche en enero de 2024
Respuesta de Walker, el 22 ene. 2024
Hi Jonathan, thank you so much for taking the time to leave such a wonderful review! We are so happy to hear you received superior service and a great meal at the restaurant, and enjoyed the outdoor Roman Bath. We look forward to seeing you again!

4/10 Malo

Denise

Se hospedó 1 noche en enero de 2024
Respuesta de Walker, el 22 ene. 2024
Hi Denise, I am sorry to hear we fell short of your expectations.We would like to hear more about your experience, so it can be improved upon in the future. Feel free to reach out to us directly to discuss.

10/10 Excelente

Christina

Se hospedó 1 noche en enero de 2024
Respuesta de Walker, el 22 ene. 2024
Hi Christina, thank you for your great review! We are glad to see you enjoyed your stay and hope to see you again soon :)

10/10 Excelente

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Walker, el 16 ene. 2024
Hi Danielle! Thank you for taking the time to leave such a wonderful review :) We are so happy to see you enjoyed your stay, and look forward to seeing you again!

8/10 Bueno

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property. First time there surprised room was not updated. Matress didnt sleep well at all.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Walker, el 11 ene. 2024
Hi Catherine, we are thrilled to see you enjoyed your first time at The Grand Resort! Our guest rooms are in the process of being updated, so we hope you get a chance to come back and see the improvements!

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Walker, el 11 ene. 2024
Hi Jessica, thank you for taking the time to leave this great review! We hope to see you again soon :)

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Walker, el 2 ene. 2024
Hi Larry, thank you so much for this great review!We are so happy to see that you enjoyed your stay, and hope to see you again soon!

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Walker, el 5 feb. 2024
Hi Christina, thank you for sharing such a great review! We are thrilled you enjoyed your stay, and hope to see you again soon!

10/10 Excelente

Edward

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Walker, el 27 dic. 2023
Hi Edward, thank you so much for this wonderful review! We are thrilled you enjoyed your stay and look forward to seeing you again!

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Walker, el 19 dic. 2023
Hi Dan! Thank you for taking the time to leave such a wonderful review. We are so glad you enjoyed your stay. See you next time! :)

10/10 Excelente

april

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is always a pleasure to come here but service at breakfast needs work , just the timelyness and the orders being correct. Other than that everything was great and always has been, the staff has always been Pleasant thank you so much!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Walker, el 11 dic. 2023
Hi April, thank you for your review! We appreciate your feedback as a return guest, and will pass this on to our restaurant team! Thank you again, and we hope to see you back soon :)

10/10 Excelente

Holly

Se hospedó 1 noche en noviembre de 2023
Respuesta de Walker, el 29 nov. 2023
Hi Holly! Thank you for your excellent review :) We are so happy you enjoyed your stay, and hope to see you again!

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great golf, cigar lounge, and spa. Will definitely be back.
Se hospedó 1 noche en octubre de 2023
Respuesta de Walker, el 30 oct. 2023
Hi John, thank you for this wonderful review :) We look forward to having you back!

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Beautiful hotel. My family stayed there for my mom’s funeral in West Middlesex. The location was convenient and the best hotel in that area. I have stayed there before and would do so in the future.
Se hospedó 3 noches en octubre de 2023
Respuesta de Walker, el 26 oct. 2023
Hi Cheryl, thank you for your review! We are happy to hear you enjoyed your stay, given the circumstances of your trip to town. We look forward to seeing you again the next time you are in the area!

10/10 Excelente

Gretchen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Walker, el 18 oct. 2023
Hi Gretchen, thank you for this wonderful review! We are so happy you had a great time, and look forward to seeing you again!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Walker, el 17 oct. 2023
Thank you for this wonderful review, John! We hope to see you again soon!

10/10 Excelente

Silva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Walker, el 16 oct. 2023
Thank you for this great review! We are happy to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Marcus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing will definitely come again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Walker, el 12 sept. 2023
Hi Marcus, thank you for your great review! We are thrilled you had an amazing stay, and look forward to seeing you again!

10/10 Excelente

Shawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great all around experience
Se hospedó 1 noche en septiembre de 2023
Respuesta de Walker, el 11 sept. 2023
Hi Shawn, thank you for such a great review! We are thrilled you had a great experience, and hope to see you again!

10/10 Excelente

Latonia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Need better WIFI SERVICE but overall it was a great experience
Se hospedó 2 noches en septiembre de 2023
Respuesta de Walker, el 7 sept. 2023
Hi Latonia, thank you for your review! We are working on upgrading the internet in each guest room, which will speed up the Wi-Fi service. We would love for you to come back and enjoy the improvements!

10/10 Excelente

Crystal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10 outta 10 I’ll recommend I enjoyed every part of this resort I booked a queen suite but ended up with a double which had nothing to do with the resort because I booked 3rd party! Other than that I will be returning soon
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 6 sept. 2023
Hi Crystal, thank you for your review! We are glad to hear the front desk was still able to accommodate you, and look forward to seeing you again!

10/10 Excelente

Angela

Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 19 sept. 2023
Hi Angela, thank you for your review! We are happy to see you enjoyed your stay, and look forward to seeing you again!

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property itself is fantastic but the people take it over the top. Thank you to Tara for taking genuine caring customer service to the next level. We will be back!
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 25 ago. 2023
Hi David, thank you for your review! We are so happy to hear that the service you received exceeded your expectations. We will be sure to pass your kind words along, and we look forward to seeing you again!

10/10 Excelente

Darryl

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was very nice and helpful. It was a beautiful place. Can’t wait to come back and stay longer. Food was delicious.
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 21 ago. 2023
Hi Darryl, thank you for taking the time to leave such a great review! We look forward to having you back!

8/10 Bueno

John

Se hospedó 2 noches en agosto de 2023
Respuesta de Walker, el 6 sept. 2023
Hi John, thank you for your review! We hope to see you again soon!

10/10 Excelente

Tina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facility was beautiful we were treated great by all the staff. We will be back
Se hospedó 1 noche en agosto de 2023
Respuesta de Amber , el 14 ago. 2023
Hi Tina thank you for the great review! We are happy to see you had such a great stay with us. We hope to see you again!

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Walker, el 21 ago. 2023
Hi Sharon, thank you for your wonderful review! We are always happy to see that our guests had a pleasant experience. We look forward to seeing you again!

10/10 Excelente

Rebecca

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience, friendly staff and atmosphere
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 21 ago. 2023
Thank you for your wonderful review! We are so happy to see that your experience was great all around. We look forward to seeing you again!

10/10 Excelente

Rebecca

Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 1 sept. 2023
Hi Rebecca, thank you for such a great review! We are so glad you enjoyed your stay, and hope to see you again soon!

4/10 Malo

Megan

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 30 ago. 2023
Hi Megan, thank you for your feedback! We are sorry to see that your stay was anything but exceptional. Please feel free to reach out to our General Manager with any issues we can address.

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property, nice friendly staff
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 10 ago. 2023
Hi William, thank you for your great review! We are happy to see that you enjoyed your stay, and hope to see you again soon!

8/10 Bueno

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Grand Resort is a nice get-away. We don't golf so I don't think we used the facilities as much as we could have. The service was outstanding - especially the bartenders around the pool, in the cabanas and in the wine bar. The food was excellent. The pools were very crowded on the weekend but better on Monday. The bocce courts and shuffleboard were in excellent condition and fun to use. We ate at the Chophouse on Monday night and the food and service was spectacular.
Se hospedó 2 noches en agosto de 2023
Respuesta de Walker, el 10 ago. 2023
Hi Kimberly, thank you so much for your glowing review! We are so happy to see that you had a wonderful experience all around. We hope to see you back again!

10/10 Excelente

Carisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked location. Friendly and helpful of the staff...
Se hospedó 2 noches en julio de 2023
Respuesta de Walker, el 10 ago. 2023
Hi Carisa, thank you for your great review! We are thrilled that you enjoyed your stay and hope to see you back again!

10/10 Excelente

Shaundra

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the fact that everything is just right there you don’t have to leave unless you want too the pool is open 24 hours for adults only the best vibe ever
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 10 ago. 2023
Hi Shaundra, Thank you for your wonderful review! We are happy to see you enjoyed the convenience of our onsite amenities, and the 24 hour Roman Bath. We look forward to seeing you again!

10/10 Excelente

Kim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
I didn’t se much opportunity for shopping. But the property was beautiful for adlesst a two night stay. If you’re not a golfer there is no activities for other adult guest outside of swimming bowling, putt putt or something.
Se hospedó 1 noche en agosto de 2023
Respuesta de Walker, el 10 ago. 2023
Hi Kim, thank you for your review! We are thrilled to see you enjoyed the property and amenities we have to offer. Outside of golf and swimming, we do have a recreation center with tennis and racquetball courts, a wine cellar, cigar lounge, and full service salon and spa. While we do have a boutique on site for shopping, the Eastwood Mall complex is just a short drive down the road, and our Shuttle is available to transport you there and back!

10/10 Excelente

Nadine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone who worked at the grand resort we’re very friendly!
Se hospedó 2 noches en julio de 2023
Respuesta de Walker, el 10 ago. 2023
Thank you for the kind words about our staff! We are happy to see you had a great stay, and hope to see you again soon!