2 habitaciones1 baño14 personas139 metros cuadrados
Servicios principales
Secadora
Lavadora
Cocina
Estacionamiento disponible
Asador
Acepta mascotas
Información de la propiedad
Todo el hospedaje
Tendrás la cabaña completa para ti y las personas que te acompañen.
FRENTE AL y asequible
UNO cabina duerme 8 y el otro 6. Paso de la cubierta para disfrutar de una gran pesca, kayak, canotaje y natación. Sentarse junto a una fogata caliente por el agua en las noches. iluminación al aire libre cadena agrega calor a los alrededores. Disfrutar de lo mejor que el Adirondack tiene que ofrecer interior y hacia fuera. Por favor, también echa un vistazo a nuestros otros anuncios VRBO y leer los comentarios. Sabemos que lo mejor para la entrega de unas vacaciones de calidad en cada propiedad. Son vrbo ID # 300732, 459630, 592223, 599054, 879232, 875106, 499745................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ o en la terraza y tomar su cena y cocinar.
Administrador de la propiedad
Owner/Manager Glenda Duell
Idiomas
Inglés
Agrega fechas para ver los precios
Servicios de la propiedad
Playa
En la playa
Ski
Ski cross-country en los alrededores
Internet
Disponible en la cabaña: wifi
Estacionamiento y transporte
Se necesita auto
Estacionamiento en la propiedad
Cocina
Cafetera y tetera
Especias
Horno
Licuadora
Microondas
Parrilla de estufa
Refrigerador
Tostadora
Vajilla y utensilios de cocina
Comidas
Mesas
Habitaciones
2 habitaciones
Se proporcionan sábanas
Sofá cama
Baño
1 baño
Jabón
Papel de baño
Regadera
Se ofrecen toallas
Secadora de cabello
Tina
Tina o regadera
Áreas comunes para sentarse
Mesa
Sala de estar
Entretenimiento
Juegos
Libros
Reproductor de DVD
Smart TV con canales de cable/satelitales
Espacios exteriores
Asador
Fogata
Jardín
Patio
Lavandería
Lavadora
Lavandería
Para tu comodidad
Aire acondicionado
Calefacción
Mascotas
Se aceptan mascotas
Solo se aceptan perros y gatos
2 mascotas en total
Facilidades de acceso
Áreas designadas para fumadores
Servicios e instalaciones
Plancha y tabla de planchar
Aspectos destacados de la ubicación
A orillas del agua
Cerca de un centro comercial outlet
Cerca de un hospital
Cerca de un spa de salud/belleza
Cerca de una marina o club náutico
En el campo
En un poblado
Actividades
Parque acuático
Alpinismo en los alrededores
Basquetbol en los alrededores
Caza deportiva en los alrededores
Ciclismo de montaña en los alrededores
Escalada en roca en los alrededores
Golf en los alrededores
Kayak en los alrededores
Lugar para nadar en los alrededores
Navegación en lancha en los alrededores
Observación de aves en los alrededores
Parasailing en los alrededores
Parque temático en los alrededores
Paseos a caballo en los alrededores
Paseos en moto de nieve en los alrededores
Paseos en trineo en los alrededores
Paseos para ver fauna salvaje en los alrededores
Patinaje sobre hielo en los alrededores
Pesca en los alrededores
Rafting en los alrededores
Senderos para caminar o andar en bicicleta en los alrededores
Ski acuático en los alrededores
Snorkel en los alrededores
Tubing acuático en los alrededores
Características de seguridad
No se reportó un detector de monóxido de carbono (el anfitrión no especificó si la propiedad cuenta con un detector de monóxido de carbono, por lo que se recomienda llevar un detector portátil)
No se reportó un detector de humo (el anfitrión no especificó si la propiedad cuenta con un detector de humo)
Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
Instrucciones de check-out
El anfitrión exige que realices lo siguiente antes del check-out:
Cargar y encender el lavavajillas
Juntar las toallas usadas
Quitar los artículos personales, quitar las sobras de comida y bebida y sacar la basura
Apagar las luces
Mascotas
Se aceptan mascotas
Se aceptan animales de servicio (sin cargos)
Solo se aceptan perros y gatos
2 en total
Aplican restricciones: para obtener más información, comunícate con la propiedad al número que aparece en la confirmación de la reservación.
Niños y camas adicionales
Los niños son bienvenidos.
Información importante
Información importante
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión no indicó si hay detector de humo en la propiedad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.
Avisos importantes
Se necesita un auto para acceder a este hospedaje.
Otros nombres de la propiedad
Frente AL y Asequible Warrensburg
Frente AL y Asequible Parque con cabañas o bungalows
Frente AL y Asequible Parque con cabañas o bungalows Warrensburg
Información de la zona
Warrensburg, NY
Qué hay cerca
The Sagamore Golf Club - A 13 min en auto - 14.0 km
Lake George - A 14 min en auto - 11.5 km
Playa de Million Dollar - A 15 min en auto - 21.0 km
Playa de Rogers Memorial Park - A 16 min en auto - 13.7 km
Adirondack Extreme Adventure Course - A 16 min en auto - 13.7 km
Medios de transporte
Estación de tren de Whitehall - 54 min en auto
Glens Falls, NY (GFL-Floyd Bennett Memorial) - 34 min en auto
Restaurantes
McDonald's - A 12 min en auto
The Bond 1786 - A 13 min en auto
New Way Lunch - A 12 min en auto
Algonquin Restaurant - A 19 min en auto
The Pizza Shop - A 13 min en auto
Preguntas frecuentes
¿WATERFRONT and AFFORDABLE acepta mascotas?
Sí, los perros y gatos pueden quedarse en esta propiedad (límite de 2).
¿A qué hora es el check-in en WATERFRONT and AFFORDABLE?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en WATERFRONT and AFFORDABLE?
El check-out es a las 10:00.
¿Dónde se encuentra WATERFRONT and AFFORDABLE?
En la playa, esta cabaña de Warrensburg se encuentra a 15 km (9 mi) de Warren County Nature Trails, Playa de Veterans Memorial Park y The Sagamore Golf Club. Centro educativo del medio ambiente de Up Yonda Farm y Centro de esquí Hickory también se encuentran a 15 km (9 mi).
Opiniones de WATERFRONT and AFFORDABLE
Opiniones
8.2
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 14 de 27 opiniones
10 - Excelente
14
Puntuación de 8, es decir, Bueno. Basada en 5 de 27 opiniones
8 - Bueno
5
Puntuación de 6, es decir, Aceptable. Basada en 4 de 27 opiniones
6 - Aceptable
4
Puntuación de 4, es decir, Malo. Basada en 3 de 27 opiniones
4 - Malo
3
Puntuación de 2, es decir, Terrible. Basada en 1 de 27 opiniones
2 - Terrible
1
7.4/10
Limpieza
Opiniones
10/10 Excelente
Holly R.
14 oct. 2024
Le gustó: Limpieza
Private waterfront cabins
Absolutely 10 stars. Private✔️Pet friendly✔️View ✔️ Remember, It's camping at its finest. Clean, comfortable and enough room for larger family's Highly recommend. Will be returning
Holly R.
Se hospedó 3 noches en octubre de 2024
8/10 Bueno
jason j.
4 sep. 2024
The cabin getaway with an awesome river
Our stay there was very nice. The best part about the entire trip is the river. We had three kids ages 9-12 and all had a great time playing in the river. The grounds were very neat while we were there. We were the only people around. It was so amazing not to have anyone around, the only suggestion is a deep thorough cleaning. very strong smell of mildew in cabin, other than that, it was an amazing time
jason j.
Se hospedó 4 noches en agosto de 2024
4/10 Malo
Thomm Q.
23 jul. 2024
No le gustó: Limpieza
Too much trouble
We had electricity and water for 7 hours total from Monday-Thursday. Storms can knock out utilities--not Glenda's fault but is a concern. A generator would help. We had to buy lights, toilet paper, and water--and not shower. She told us to flush with river water.
When restored, the water didn't stay hot. The electricity didn't come back to all rooms. The washer leaked.
It was filthy. The carpet stained socks. A paper towel pressed onto any floor came back dirty. One of the mattresses was stained, and there were mouse droppings. It is musty.
You would expect the mattresses from Scout camp, not a rental: stiff and plasticky. A guest suggested this was because of bedbugs. I did not see any.
The refrigerator doesn't close if the vegetable bins are in.
This cannot accommodate many people. The loft in the little cabin is tiny. You'd be better off in sleeping bags. If you trust your kids to stay put, they might love it. You can only lock that door from the outside.
The river is private. Tiny fish will nibble your toes. A highway is on the other side, so do not expect quiet.
Some toiletries were provided in the big cabin. Previous guests partially used most.
Glenda tried to talk through the lack of electricity, but stated there wasn't much she could do. She offered to move us to another rental if we cut our vacation short a day, which was unacceptable to us. She said we should contact VRBO or homeowner's insurance to get the lost money, neither of which did anything.
Thomm Q.
Se hospedó 4 noches en julio de 2024
10/10 Excelente
William T.
26 jun. 2024
Le gustó: Limpieza
Not bad
Interior was smaller and more cramped than what pictures showed but that’s what cameras do. Vacuuming was not done on it in a little bit. But it was pet friendly and it’s kind of like a cabin that you would get at a camp ground. My dog enjoyed the river and we enjoyed using the fire pit.
Bathroom needs to be remodeled but it does look like remodeling is going in stages. But all that matters for us was we had a good time and was able to bring our dog.
I would say if you’re looking for something fancy go somewhere else. If you mostly want to spend your time outside like a private camp site so to speak come here. Little pricey I thought for what it was but we enjoyed ourselves and that’s all that mattered. Would come by here again.
William T.
Se hospedó 3 noches en junio de 2024
10/10 Excelente
Janieta R.
30 may. 2024
Le gustó: Limpieza
Excellent
Wonderful
Janieta R.
Se hospedó 3 noches en mayo de 2024
4/10 Malo
Jain J.
11 sep. 2023
No le gustó: Limpieza
Needs a good deep cleaning .
Overall we had a good time, but we didn’t spend much time in the cabins , we enjoyed the river and sitting out around the fire pit!
However I would recommend a deep cleaning to be done in the bigger cabin, the bathroom was pretty bad, dirty dirty bathtub, it literally had dirt in it , it smelled like pee, and mold . The windows need cleaning , very dusty all over, Spider webs inside the cabin , I mean if it gets clean on a regular basis we shouldn’t have to see that, also the floors were not swept, and the rugs were wet, I couldn’t let my kids walked around in socks
As far as communication : I didn’t get access information ahead of time , I sent messages thru the app and no response until after I got there , I was very stress about the fact that I drove about 3hrs there without knowing how will I access the property, when I got there the doors were unlock and the keys were there which was fine , however I think it’s important to get the info ahead of time .
Jain J.
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
Sheila H.
9 jul. 2023
Le gustó: Limpieza
Rustic private setting
Glenda is a great host and provides nice extra touches such as amenities baskets with toothpaste, Tylenol, etc that are often forgotten when packing. She provided pool floats which we used in the river and the outside lighting has been upgraded which was perfect at night.
Sheila H.
Se hospedó 4 noches en julio de 2023
10/10 Excelente
Kenzie A.
1 jun. 2023
Le gustó: Limpieza
Memorial Day weekend
Check in was very easy. Glenda provided a basket in the bathroom with essentials which was helpful. The cabins are right on the river which was nice and secluded. Around the bend the water is pretty fast so if you have young children or dogs life vests are definitely recommended. My dogs loved playing in the river once we got across to the shallow slower water! There is also a nice fence in area for children and or dogs which I thought was very helpful! Glenda was also very cooperative when adding an extra night to our stay.
Kenzie A.
Se hospedó 3 noches en mayo de 2023
10/10 Excelente
Kimberly M.
2 ene. 2023
Le gustó: Limpieza
Take a Deep Dive into Country Life
We are an outdoorsy family....soooooo keep that in mind....
This multi rental cabin getaway was fantastic for us! -None the less , there are mouse droppings in the main kitchen cabinets...saw no mice while we were there... the smaller cabin (200 ft away) had No droppings whatsoever! This cabin has NO indoor fireplace but the boys dug out the outdoor pit from under the snow and it was ON! Outdoor lighting is present but bring your own extension cord there is none there...A lot of outdated country furniture in cabins main rooms mixed with more modern bedrooms-(new bedding and decor) gives this place a good (mixed)vibe- bathrooms and plumbing are not in great working order- one shower doesn't work but the other does- one sink didn't work but the other did ...oh well deal with it because there are GREAT GREAT GREAT views... New Year's Day Polar bear challenge was a hit! Take your family out to the country for Pete's sake and get away from it all! We skied Gore Mountain ( about 40 mins away) as "Lake George was just about shut down! " STILL Open for business was local restaurant ***BARNSIDERS BBQ *** Awesome food drink & PRICES.
Kimberly M.
Se hospedó 3 noches en diciembre de 2022
10/10 Excelente
Marletha H.
15 oct. 2022
Le gustó: Limpieza
Renter
It was great for my family
Marletha H.
Se hospedó 3 noches en septiembre de 2022
6/10 Aceptable
Thalie S.
10 oct. 2022
No le gustó: Limpieza
Few surprises
The place is not suitable for 14 people.
The shower in the small cabine did not work, there was mouse poop in the cabinets. The spot is very nice with the river just in front, but definitely not worth more than the price.
Thalie S.
Se hospedó 3 noches en octubre de 2022
8/10 Bueno
Bob C., Westfield
17 ago. 2022
Rustic with a watery Playground
Lake George is one of our favorite places and this camp gave us all the access to schroon River and enjoying the better parts of lake George. Little bit on The rustic side for some of us but it was all that we hope it would be.
Bob C.
Se hospedó 4 noches en agosto de 2022
10/10 Excelente
Sonia N.
30 jul. 2022
Le gustó: Limpieza
The place is amazing it’s just not to much space for 15 people but definitely a good experience
It was nice quite and very peaceful definitely would go again
Sonia N.
Se hospedó 4 noches en julio de 2022
10/10 Excelente
Sheila H.
10 jul. 2022
Le gustó: Limpieza
Exactly what we were looking for!
Owner Glenda was quick to get back to me when I had questions. Property was as described- rustic and nothing fancy but perfect for our family of 15 when our usual campground was sold and we wanted a place where we could accommodate our large group and keep the camping vibe. We had plenty of space to pitch 2 tents in the yard but also had the luxury of real beds, a kitchen, hot showers, internet/tv, and washer/dryer. Basket of amenities and games was a nice touch. Towels and linens meant we had to pack less. Kids (age 5-10) enjoyed tubing in the river - just made sure adults were in the water with them to help with the current. Kids enjoyed the little play area and trikes.
Truck noise from highway across the river detracted some from the idyllic setting and outdoor lighting was not set up or functional but between the campfire and our own camping lights we had plenty of light outside. All in all a great family trip. Can’t wait to come back next year!
Sheila H.
Se hospedó 4 noches en julio de 2022
10/10 Excelente
John M.
5 jul. 2022
Le gustó: Limpieza
good stay
It was good. It’s a good 15 minutes for Lake George. The water was a nice bonus it was like a little private beach. Everything was very private no one would complain if music was too loud or not. It was a good stay.
John M.
Se hospedó 3 noches en julio de 2022
4/10 Malo
TIMOTHY D.
11 jul. 2021
No le gustó: Limpieza
Not what we expected
Property manager was very responsive to our questions and concerns. Check in was simple and easy, location was great. However the river is very fast flowing in this bend of the Schroon River, so families with small children should take that into account. Our group had several small children and a couple infants and we could not allow them near the water unless they were held by an adult, there is no shore line for the kids to play near the water (its all steep down hill) unless you cross the river which is ultimately what we ended up doing, but made us nervous with the little ones.
The cabins were lack luster and in need of repair specifically the bathrooms, the bathroom in the bigger cabin was kind of gross. Mildew in the shower, and the shower head was basically dangling out of the wall, and there's water damage under the toilet, it felt like the toilet was going to fall through the floor. The bathroom in the smaller cabin seems like it was built for children, the adults had trouble fitting in there, and were not a large bunch.
The beds in the rooms are not comfortable and were difficult to sleep on. There were stains on the carpets, and the furniture was outdated. We're not normally a picky bunch (we usually do our family trips in tents at campgrounds) so a lot of these cosmetic issues could have been overlooked had the place not been soo expensive. I feel the owners could really benefit if they used some of the extra money they're making to invest into the property and fix some of these things. We love this area of the Adirondacks and will definitely return, but not to this property unfortunately.
TIMOTHY D.
Se hospedó 6 noches en julio de 2021
8/10 Bueno
Sharon C.
28 may. 2021
Family vacation
The property is private and serene on the water. The owner has done some improvements on the trailer which makes it look rustic. Bathroom was a little less desirable. Definitely needed an update. Small cabin was okay but the loft is definitely for younger people Not much room up there but otherwise cute. I thought the price was a little high but we as a family were looking for the camping vibe and we definitely had that. Be prepared for the bugs and a lot of sand if you have kids. The location was private and we did see a lot of nature but were close to stores. Internet stopped working after the first day and we could not get it to work after that. The owner did have lots of new items in the cabins like towels, baskets of things we might have forgot, a nice gesture. The place definitely has great potential and they seem to be putting a lot of work into it. We had fun and my grandchildren loved it so I guess that is what matters more.
Sharon C.
Se hospedó 4 noches en mayo de 2021
10/10 Excelente
Katherine R.
20 ago. 2018
Perfect for all ages
We skipped our first night due to rain.but arrived to a beautiful sunny day..a little swimming fishing and great family time. This is a bit rustic but very clean and the basket of extra toiletries was greatly appreciated. Having 2 separate houses allowed for infant and toddler naps. We did have a huge storm move in so put plan b into effect we went to the Painted Pony bbq and Rodeo a great time was had by all. We are a family of 7 months- 53 and everyone had a great time. If we had thought it through we would have tried to add an extra day. However only being an hour 1/2 from home this will be on our list for another get away. The only thing I would suggest is to get some kind of ozone machine. The main house smells musty and stale but we purchased some airfresheners. I would also suggest bringing your own pillow. A big plus was the shower was amazing strong pressure and plenty of hot water. We would definitely recommend this for everyone.
Katherine R.
Se hospedó 2 noches en agosto de 2018
10/10 Excelente
Amy T.
10 ago. 2018
Great relaxing environment
We are a supportive living program and our individuals wanted to take a camping trip and I came across this property that would accommodate everyone. We had 14 people all together and our individuals said they had a wonderful time. It was perfect for us and we hope to plan another vacation here with them again. We also checked out their other property next door and that was a beautiful house as well and we might try to stay there next time. Everything you need is in these cabins! Thanks again for everything we had a great time!
Amy T.
Se hospedó 2 noches en julio de 2018
2/10 Terrible
Jessie L., New York
12 jun. 2018
Horrible experience with this house
The definition of a vacation house should be comfortable, clean, safe and functional. But this house provided none of them to me and my family.
There were maybe millions of mosquitoes outside of the house, but the house doesn't have window shields which we can't open the windows to get fresh air in ( inside the house smells really bad with all the carpets, old wood wall, cabinet and furnitures)
We tried to turn on the AC units in two bedrooms and one on the hallway (super tiny house). The circuit breaker jump 5 times within 2 hours. The breaker is located outside the house( feels like in the middle of nowhere)
The owner listed the house can sleep 14 people. Two bedrooms in the main cabin and one bedroom in the small cabin. Top of the bunkbed is very close to the ceiling (18") which you can smell the ceiling tile, face to face to mosquitoes and spiders. The queens size bed in the "master bedroom" which later found BEDBUGS. (one of my family member got bitten)
The portable AC for the small Cabin is full of dust and dry leaves. Not enough hot water for two people to take shower in a road( the owner claims she cleans the house for the last 3 days)
The owner didn't provide wifi password once we get there. ( we figured out ourselves)
Called the owner to report our situation the next early morning, she didn't call back until 5pm in the evening (how nice)
Me and my family need to leave the next day morning even I rented two nights. We just can't stay any longer. We all suffering. Thank you to this " vacation house" owner for ruining our short vacation get away.
I hope this will help other people out.
Jessie L.
Se hospedó 2 noches en mayo de 2018
10/10 Excelente
Stefanie G.
11 sep. 2017
Great get away with a group of friends!
The property has everything you need for a long weekend get away with friends and isn't far from town and Adirondack tubing adventures!
Stefanie G.
Se hospedó 2 noches en agosto de 2017
6/10 Aceptable
Elizabeth T.
15 ago. 2017
Not quite as advertised!
Think of it as camping with access to a bed and bathroom( with a door that does not shut and a toilet that only flushed 2/3 times before you had to open the tank and reset the lever) You have to have a fire on all the time outside to smoke away the mosquitoes. I realize that they are part of nature, but a heads up from the owner would have been helpful. They swarmed you each time you got out of a car or came out of the house. Refrigerator and kitchen counters were clean but the items in the cabinets were 50/50 as to being clean. Mouse droppings on stove etc. the view is pretty but note there is s highway right across the river so don't expect solitude. Glenda was nice when you could reach her... we didn't know the wifi password the night/day so only had one phone that worked( no ATT) service at the location. She does not respond to email or to the phone number posted on the VRBO site....we couldn't access her cell phone without wifi....! We only had 4 people and used the large cabin (trailer home) pictured. No way could it sleep 8... if you had opened the sofa bed the guests in the right side bedroom with the double bunk would have had to climb over the sofa bed to get to the bathroom or kitchen. Note that mattress in the lower bunk was so used my son in law said he was about 6" lower than my daughter on the other side of the mattress. This place needs some TLC throughout. With that and a less wet season for mosquitoes it could be a really nice place.
Elizabeth T.
Se hospedó 7 noches en agosto de 2017
8/10 Bueno
Daniel W.
15 jul. 2017
A nice quiet cabin a short drive from Lake George
We stayed here during July 4 weekend. It was a good, quiet spot away from the crowds around Lake George. Unfortunately, it was a warm few days after a cooler week, so the mosquitoes were pretty vicious. Also, there was a huge amount of rainfall the day we arrived, so the river was 10x it's usual volume, which meant no wading and bad fishing. The fire pit was a savior when it came to the bugs.
We had a family of 3 in the smaller cabin and two couples in the larger plus a toddler, an infant, and two dogs. The property was at capacity with our group, so I feel like the claimed capacity of 14 is inflated.
Finally, the cabins need a bit of maintenance. The stove/oven in the larger cabin needs repair, but mostly still works. The one in the smaller cabin was not even plugged in, and didn't have an outlet installed, just unterminated electrical wiring. The wifi did not function when we arrived, but was fixed by our final day at the cabins. This was pretty inconvenient since cell service is spotty and we hoped to do our day to day planning after we arrived.
I wish there were more detailed instructions for arrival and what is expected as far as cleanup. We did very basic cleaning and no laundry, and got our full deposit returned.
The cabins are well furnished with cookware and linens, including beach towels. It is a good place to bring dogs.
Overall, we did enjoy our stay. The location is great, and the price is right. We will definitely consider renting again!
Daniel W.
Se hospedó 3 noches en julio de 2017
10/10 Excelente
Boris Z., Oakland Gardens
26 sep. 2016
Great scenery!!
We truly enjoyed the river right in front of the cabins, the firepit and the bbq were perfect too. The cabins are smaller than in the pictures, accommodations were somewhat uncomfortable but we made the best of it. Over all we really enjoyed this property will definitely come back.
Boris Z.
Se hospedó 2 noches en septiembre de 2016
6/10 Aceptable
Ali N.
5 sep. 2016
I like the location and the nature but there were some issues with property.
We booked the property for 8 adults and 6 children. When we got to the property we sleeping beds only for 12 people. Two of us had t sleep on the floor.
It all Started with sending e-mail to Owner with check-in time. No replies what so ever from the owner. We need not know the exact address to the property since it is not mentioned in their web site and you don't get with conformation e-mail. We are to Dimond Point around noon at the day of checking in. I tried to reach Glenda (the home owner) by phone, text and e-mail but no replies back. I tried to contact homeaway.com since we booked the property via them. Representatives from homeaway.com or travelers care tried to contact Glenda many times but there were no responses from the homeowner. Finally around 5 pm the traveler care representative provided us with address and we finally got to the property around 6:00 pm.
When we came to the house and there were no electricity in some parts of the cabin. The toilet in the main Cabin was leaking from it is tank.
There was no wifi in the house as promised and therefore I was able to check my e-mail till I came back home today.
I just my e-mail I saw e-mail from Glenda dated 8/19/2016 at 6:15 pm sending me the address for the property.
It is possible that Glenda might have some problem at that day and couldn't reach out to us but she could have had someone else to call us back and inform us what was going on.
I am from NYC and I am in customer care business. All I know is that I would never ever leave my customer in suspense. It is very unprofessional.
The property is located in a wonderful place. The nature is great and we enjoyed our time there but the type of customer service we got threw me off. I am not a satisfied customer although it does not take much to make me happy.