2/10 Terrible
Tara G., Longwood, FL
17 ago. 2025
Hotel was clean and check in was smooth. Once we arrived, the hot water wouldn’t work so they sent someone and before they even arrived, it started working. I had run it for approximately 10 minutes. The room was extremely hot and we lowered the air to 68. It seemed to be getting cooler. We left for the day and dinner and returned at 10pm. When we returned, the room was at 79 degrees. I called the front desk and again shortly before maintenance arrived, it started getting cooler. Maintenance arrived, smelling of marijuana and told me if I had any further issues to call and they would replace the AC unit…uuum what?!? Slept and woke at 3am sweating to a 79 degree room. When we woke up in the morning, the room was still at 79 degrees and again the hot water wasn’t on. Luckily, we only stayed one night here. I was surprised this was a Marriott, and I will not be returning.
Tara G.
Se hospedó 1 noche en agosto de 2025