The road going in is a graded public road, renter was made aware of this going in. The majority of the cabins and homes in our area on the lake have dirt road access. Owners were made aware of small leak in roof prior to stay and passed info along to renter, very minor leak repaired second day of visit. We have never had issues with the DVD players, however we sent two DVD players next day along with a bottle of wine. In our listing it only mentioned having internet, we didn’t say anything about how fast it is. Unfortunately not many options for internet in the remote area we are in. If you want to download episodes do it before you get there, if you want to check your email, Instagram, Facebook, the WiFi is good.

Shavario, I’m sorry your experience at our cabin was less than desirable. After renting through VRBO for 11 years, I have Never had such negative feedback. Nor have I had issues such as this.The renter before you raved how beautiful it was and how much she enjoyed her stay. My family and I were the next people to stay at our home and we had no problems.. So it’s shocking to me to hear this. It wasn’t until approximately 12 hours after your arrival that you informed me of any issue. After apologizing and quickly offering a refund you thanked me and departed at approximately 9:30 AM, not daylight. I assumed we settled amicably but apparently not.