Best Western en West San Antonio

"Terrible la limpieza y el hotel súper viejo "

"Ok"

"This was our second stay at this hotel. The first time, we requested a ground-floor room due to my mother’s mobility needs, yet we were given a room on the third floor. It was extremely difficult for her to go up all those stairs. This time, I decided to give the hotel another opportunity. Before booking through Expedia, I called the hotel directly and clearly explained that we needed a first-floor room. I was told that one would be available for my mother. However, when we arrived, we were given a room on the second floor instead. I am fully aware that this is a budget hotel, but these are basic accommodations that a person with a disability genuinely needs. The staff simply did not make an effort to resolve the situation or honor what was promised over the phone. To make matters worse, one of the beds had a noticeable dip/sink in it. I will be attaching a photo for reference. This will definitely be our last stay here."

"Excelente la habitación comoda "

"Excelente para vacaciones en familia!! "

"Nuevo, limpio, cerca de seaworld"

"La propiedad me quedaba cerca de la zona en donde realizaría mis actividades y el hecho de que incluya desayuno fue genial porque iba con familia de vacaciones, el personal fue atento y en general funciono bastante bien para nuestro viaje. Lo que no me gusto fue que el cuarto no fue aseado todos los días, no hay suficientes basureros solamente 1 en el baño, no hay suficiente lugar para colgar toallas y el closet se encuentra dentro del baño entonces la ropa que guardas ahí alcanza a absorber humedad."

"Habitación limpia, buena disposición y atención del personal"

"Excelente servicio, comodas y acogedoras habitaciones"