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Opiniones de Hilton Whistler Resort & Spa

4 out of 5
Hilton Whistler Resort & Spa
4050 Whistler Way, Whistler, BC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 525 de 1034 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 1034 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 128 de 1034 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 1034 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 1034 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Sofia Elguero

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación para ir a esquiar, la limpieza no es la mejor
Se hospedó 8 noches en enero de 2024
Respuesta de CW, el 4 abr. 2024
Dear Sofia,Thank you kindly for taking the time to leave us this review and feedback. We are glad you had an enjoyable stay in Whistler. We hope to welcome you back in the near future.Sincerely,Cory

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel
Se hospedó 6 noches en marzo de 2024
Respuesta de CW, el 1 abr. 2024
Dear Victor, Thank you kindly for your 5 star review! We are so glad you enjoyed your time with us and we hope to welcome you back again in the near future.Sincerely,Cory

6/10 Aceptable

Gabriel

Viaje familiar
Le gustó: Limpieza y servicios
El hotel está ubicado cerca de todo, sin embargo recibí una habitacion en el primero piso junto al bar y en las noches se escucha haba el ruido. Hay un señor en recepción ya mayor que siempre está con cara de enojado, deberían de sugerirle que sonría, si sonríe ayuda a mucha gente a tener una mejor estancia.
Se hospedó 4 noches en marzo de 2024
Respuesta de Annabelle, el 30 mar. 2024
Dear Gabriel,Thank you for taking the time to leave a review and providing your feedback. I will be sure to pass it on to the rest of the team. If you would like to discuss your stay further, please contact the hotel directly and we would be happy to discuss it with you. We hope to see you again soon. Sincerely,Annabelle

10/10 Excelente

Adrian, El Paso

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 6 noches en febrero de 2024
Respuesta de CW, el 26 feb. 2024
Dear Adrian,Thank you kindly for taking the time to leave us this 5 star review! We are glad you enjoyed your stay in Whistler and we look forward to welcoming you back again soon!Sincerely,Cory

10/10 Excelente

Patricia

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente lugar
Se hospedó 6 noches en febrero de 2024
Respuesta de Dicken, el 25 feb. 2024
Good Afternoon Patricia. Thank you for leaving this fantastic review and it is great to hear you enjoyed your time in Whistler. I hope we can welcome you back in the future. Kind Regards, Dicken

8/10 Bueno

Jose Fabian, Zapopan

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Staff could do much better, all the staff pretty moody especially valet parking staff, they won’t come out until you go inside and look for them, also reception team called be much better.
Se hospedó 1 noche en enero de 2024
Respuesta de Joseph - Guest Services, el 31 ene. 2024
Good Afternoon, Thank you for taking the time to leave us a review. We will definitely take the time to communicate with our staff our expectations when acknowledging guest. We hope to see you again during your next stay in Whistler and we can give you an elevated stay. Kind Regards,

10/10 Excelente

Luis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien! Muy buen servicio y atencion
Se hospedó 2 noches en enero de 2024
Respuesta de Annabelle, el 9 ene. 2024
Dear Luis, Thank you for taking the time to leave a review, we appreciatethe feedback and are glad you had an enjoyable stay. Kind regards, Annabelle

6/10 Aceptable

LUIS ALBERTO

Se hospedó 7 noches en enero de 2024
Respuesta de Annabelle, el 9 ene. 2024
Dear Luis Alberto, Thank you for taking the time to leave a review, I'm sorry to see the stay was not what you'd hoped for. If you would like to provide further feedback, I would be happy to take your call.Sincerely, Annabelle

10/10 Excelente

gilberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 8 noches en diciembre de 2023
Respuesta de Annabelle, el 9 ene. 2024
Dear Gilberto, Thank you for taking the time to leave a review, we appreciate your feedback and hope to see you again very soon. Kind regards, Annabelle

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El staff es muy amable excepto anabel su trato no es cálido ni amable
Se hospedó 6 noches en enero de 2024
Respuesta de Annabelle, el 9 ene. 2024
Dear Linda, Thank you for taking the time to leave a review, we appreciate your feedback. We hope to see you again soon. Kind regards, Annabelle

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Annabelle, el 9 ene. 2024
Dear Patricia, Thank you for taking the time to leave a review. We appreciate the feedback and are glad you enjoyed your stay with us. We hope to see you again soon. Kind regards, Annabelle

10/10 Excelente

Eliud Garza

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cambio de colchones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Annabelle, el 9 ene. 2024
Dear Elid Garza, Thank you for taking the time to leave a review. We appreciate the feedback and hope we can welcome you back again soon. Kind regards,Annabelle

4/10 Malo

ADRIAN

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mal Servicio y Habitacion Sucia
Bell desk pésimo servicio…mala actitud… como si te estuvieran haciendo un favor. Recepcion bien y restaurante bien. Habitacion sucia… entramos y habia croquetas de perro en la alfombra!!!
Se hospedó 5 noches en enero de 2024
Respuesta de Annabelle, el 9 ene. 2024
Dear Adrian, Thank you for taking the time to leave a review, I'm sorry to hear the stay was not what you'd hope for. I will pass your feedback on to the relevant teams. Sincerely, Annabelle

10/10 Excelente

Luis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El check in fue muy bien, el personal es muy amable
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cory, el 8 ene. 2024
Dear Luis, thank you for taking the time to leave us this review. We are glad you enjoyed your stay with us and we look forward to welcoming you back again soon! Warm regards, Cory

10/10 Excelente

SETH

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
El área de muebles de la cocina está sucio por dentro, los trastes fueron mal lavados en varias ocasiones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Annabelle, el 6 ene. 2024
Dear Seth, Thank you for taking the time to leave a review, we appreciate the feedback. I will pass your comments on to our team for you. We hope to see you again soon. Kind regards, Annabelle

10/10 Excelente

Jorge

Se hospedó 2 noches en diciembre de 2023
Respuesta de Joseph - Guest Services, el 31 ene. 2024
Dear Jorge, Thank you for your kind review. We hope to see you during your next stay in Whistler. Warmest Regards,

10/10 Excelente

DAVID

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great family ski trip
Great hotel for a skiing vacation, the first night we were given a wrong room that was occupied but other than that stay was very nice
Se hospedó 6 noches en diciembre de 2023
Respuesta de Joseph - Guest Services, el 22 dic. 2023
Dear David,We apologize for the first night mistake. But we are so glad you enjoyed your skiing vacation. We hope to welcome you and your family back to Whistler in the future.Warm Regards,

10/10 Excelente

GABRIEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Whistler hermoso
Muy bonito todo Whistler es un paraiso
Se hospedó 1 noche en septiembre de 2023
Respuesta de Annabelle, el 22 sept. 2023
Thank you for taking the time to leave such a lovely review, I'm glad to see you had an enjoyable stay and loved Whistler. We hope to welcome you back again very soon. Kind regards, Annabelle

10/10 Excelente

Alfredo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel con excelente ubicación
Hotel muy bien cuidado , excelente ubicación , cuarto muy amplios y completos . Agradable bar en la noche
Se hospedó 1 noche en junio de 2023
Respuesta de Annabelle, el 25 jun. 2023
Dear Alfredo, Thank you for taking the time to leave such a lovely review, we really appreciate the kind words. I'm glad you enjoyed your stay with us and I hope we can welcome you back very soon. Kind regards,Annabelle

10/10 Excelente

Victor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación esta perfecto, el servicio de personal fueron todos siempre muy amables, la habitación era grande, un closet muy grande y cama cómoda… ya se cen un poco viejas en general pero lo tienen en muy estado a mi parecer. Mi unica queja seria que en restaurante en desayuno pedimos un Avocado Toast y no tenia casi nada de aguacate.
Se hospedó 2 noches en abril de 2023
Respuesta de Annabelle, el 21 abr. 2023
Dear Victor, Thank you for taking the time to leave such a lovely review, we appreciate your feedback. Hopefully we can welcome you back very soon. Kind regards, Annabelle

8/10 Bueno

Rodrigo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, buena habitación aunque le falta mantenimiento a la alfombra. Personal muy amable
Se hospedó 3 noches en enero de 2023
Respuesta de CW, el 1 feb. 2023
Good Day Rodrigo, Thank you kindly for your 4 star review! We are happy that you enjoyed your stay with us in beautiful Whistler. We hope to welcome you back again soon.Warm regards,Cory

10/10 Excelente

Dieter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Concierge Hilton
Exelente atencion y la concierge Amelie nos atendio excelente. Muy buen trabajo gracias
Se hospedó 5 noches en diciembre de 2022
Respuesta de Annabelle, el 6 ene. 2023
Dear Dieter, Thank you for your lovely review, I will pass your comments on to Amelia. We are glad you enjoyed your stay with us and hope to welcome you back again soon. Kind regards, Annabelle

10/10 Excelente

Juan Octavio

Se hospedó 2 noches en diciembre de 2022
Respuesta de Annabelle, el 22 dic. 2022
Dear Mr Octavio, Thank you for leaving a 10/10 review, we appreciate you taking the time. We are glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Annabelle

10/10 Excelente

RAMON

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 3 noches en septiembre de 2022
Respuesta de Annabelle, el 16 sept. 2022
Dear Ramon, Thank you for your review, we appreciate the feedback. We are glad you enjoyed your stay with us and hope we can welcome you back again in the near future. Kind regards,Annabelle

10/10 Excelente

Oscar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Justo en el corazón de Whistler Village. Excelente ubicación a un lado de la góndola para subir a la montaña.
Se hospedó 1 noche en agosto de 2022
Respuesta de Dicken, el 15 ago. 2022
Good Afternoon Oscar, Thank you for taking the time to share you feedback regarding your most recent stay with us here at the Hilton Whistler Resort & Spa. It is great to hear that you enjoyed the central location of the hotel. I hope we can welcome you back in the future. Kind Regards Dicken

10/10 Excelente

Luis David

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Collette

Se hospedó 3 noches en marzo de 2024
Respuesta de CW, el 29 abr. 2024
Dear Collette,Thank you for taking the time to leave us this 5/5 review! We are glad you had an enjoyable visit to Whistler. We look forward to seeing you again soon.Sincerely,Cory

10/10 Excelente

Anita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved all the facilities at the hotel mainly our room in terms of cleanliness and comfort! I really enjoyed the swimming pool and the hot tub that made our short stay even more pleasant.
Se hospedó 1 noche en abril de 2024
Respuesta de CW, el 30 abr. 2024
Dear Anita,Thank you kindly for your lovely review! We are so glad you enjoyed your stay with us and we can't wait to welcome you back again soon.Sincerely,Hilton Whistler Team

10/10 Excelente

Serena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de CW, el 29 abr. 2024
Dear Serena,Thank you kindly for taking the time to leave us this review! We are so glad you enjoyed your stay with us. We look forward to welcoming you back again soon.Sincerely,Cory

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good but the parking lot underground is extremely expensive and really poorly laid out.
Se hospedó 1 noche en abril de 2024
Respuesta de Annabelle, el 27 abr. 2024
Dear Kathleen, Thank you for taking the time to leave a review, we appreciate the feedback. We try to remain competitive with our parking rates with the other hotels, but we do appreciate parking in Whistler is at a premium. We hope to see you again soon. Kind regards. Annabelle

10/10 Excelente

Ignacio Tomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the rooms, staff and the location. Breakfast was amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de Annabelle, el 26 abr. 2024
Dear Ignacio Tomas, Thank you for taking the time to leave a review, we appreciate the feedback. I will share the feedback with the rest of the team and we hope to welcome you back again soon. Kind regards, Annabelle

10/10 Excelente

gabriela

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Annabelle, el 27 abr. 2024
Dear Gabriela, Thank you for taking the time to leave a review, we appreciate it. I'm glad to hear you enjoyed your stay and we hope to welcome you back again very soon. Kind regards, Annabelle

2/10 Terrible

Bharat

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de CW, el 23 abr. 2024
Dear Bharat,Thank you for taking the time to leave us this feedback. We apologize that your stay did not meet your expectations. We'd like the chance to make this right with you, if you could please reach out to the manager on duty at your convenience we would be happy to speak about your stay. We look forward to hearing from you.Sincerely,Cory

6/10 Aceptable

David be

Viaje en pareja
Expensive for what it is. Noisy, not very clean
Se hospedó 2 noches en abril de 2024
Respuesta de CW, el 23 abr. 2024
Dear David,Thank you for taking the time to submit this review and for your feedback. We apologize that your stay did not meet your expectations. We hope to welcome you back in the future. Should you stay with us again please reach out to the manager on duty and we will ensure you are very well looked after.Sincerely,Hilton Whistler Team

10/10 Excelente

Miyong, Bellevue

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walkable / short distance to the ski lift
Se hospedó 2 noches en marzo de 2024
Respuesta de Annabelle, el 19 abr. 2024
Dear Miyong, Thank you for taking the time to leave a review, we appreciate you taking the feedback. We hope to see you again very soon. Kind regards, Annabelle

10/10 Excelente

Malay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice
Se hospedó 3 noches en abril de 2024
Respuesta de cw, el 16 abr. 2024
Dear Malay,Thank you for your 5/5 review! We are glad you enjoyed your stay with us. We hope to welcome you back in the near future.Sincerely,Cory

10/10 Excelente

Rajpreet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de cw, el 16 abr. 2024
Dear Rajpreet,Thank you for your 5/5 review! We are glad you enjoyed your stay with us. We hope to welcome you back in the near future.Sincerely,Cory

10/10 Excelente

rebecca

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You really can't beat the convenience factor. We spoiled ourselves and stayed here for a weekend in the spring when the prices were more affordable and had the full ski and ski out experience. My kids love the about 90° heated pool. My mom got a spa treatment and the rest of the family walked 100 feet to the gondola and enjoyed a good few days of skiing. We were so spoiled with ski Valet too. Note that you do have a resort fee that is charged at the hotel but it's worth it. It comes with the breakfast and ski valet and access to the pool other amenities you do have to pay parking which is about $40 a day.
Se hospedó 2 noches en abril de 2024
Respuesta de CW, el 14 abr. 2024
Dear Rebecca,Thank you kindly for this lovely review! We are so glad you and your family enjoyed your stay in Whistler. We hope to welcome you back again in the near future.Sincerely,Cory

6/10 Aceptable

Sophie

No le gustó: Condiciones de la propiedad
...
Se hospedó 2 noches en abril de 2024
Respuesta de CW, el 16 abr. 2024
Dear Sophie,Thank you for taking the time to complete this review and provide feedback. We hope you had an overall enjoyable visit to Whistler. If you'd like to share any specific feedback, please contact the manager on duty at the front desk.Sincerely,Cory

10/10 Excelente

Enrico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The confort inside the room
Se hospedó 2 noches en abril de 2024
Respuesta de Annabelle, el 11 abr. 2024
Dear Enrico, Thank you for taking the time to leave a review, we appreciate it. I'm glad to see you enjoyed the stay and we hope to welcome you back soon. Kind regards, Annabelle

10/10 Excelente

Deepali

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This location is situated in the heart of Whistler, offering convenient access to everything. One of the highlights of this hotel, especially during winter, is its proximity to the mountain and the on-site tent located directly below. After skiing or snowboarding, they conveniently collect your gear at the tent, eliminating the need for your family to carry it back and forth to the room, which was a blessing for us.
Se hospedó 3 noches en abril de 2024
Respuesta de Annabelle, el 10 abr. 2024
Dear Deepali, Thank you for taking the time to leave such a lovely review! It was a pleasure to read and I'm so glad to see you enjoyed your stay with us. We hope to see you again very soon. Kind regards, Annabelle

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super nice and friendly check in, lobby is clean and welcoming ! Room is decent - no issues. Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de CW, el 9 abr. 2024
Dear Adam,Thank you kindly for your review! I'm glad you enjoyed your stay with us and we hope to welcome you back again soon.Sincerely,Cory

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de CW, el 9 abr. 2024
Dear Peter, Thank you kindly for your 5/5 review! We are so glad you enjoyed your stay with us. We hope to welcome you back again in the near future!Sincerely,Cory

10/10 Excelente

Dawn

Se hospedó 1 noche en abril de 2024
Respuesta de CW, el 27 abr. 2024
Dear Dawn,Thank you kindly for leaving this review for your recent stay with us. We are glad you enjoyed your stay with us and we look forward to welcoming you back again soon.Sincerely,Cory

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service was good!
Se hospedó 2 noches en marzo de 2024
Respuesta de Annabelle, el 5 abr. 2024
Dear Matthew, Thank you for taking the time to leave a review, I'm glad to see you enjoyed your stay with us. We hope we can welcome you back again soon. Kind regards, Annabelle

2/10 Terrible

diana, Puyallup

Se hospedó 1 noche en abril de 2024
Respuesta de Annabelle, el 24 abr. 2024
Dear Diana, Thank you for taking the time to leave a review, I'm sorry to see you were disappointed with your stay. If you have the time, we would love to hear where we can improve. Sincerely, Annabelle

6/10 Aceptable

Jessica

Viaje en pareja
Le gustó: Servicios
No le gustó: Servicio y personal
It was a nice stay but I found the staff to be quite cold and not very helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Annabelle, el 5 abr. 2024
Dear Jessica, Thank you for taking the time to leave a review, we appreciate the feedback. I'm sorry to hear you were disappointed with the staff interactions, if you would like to discuss your stay further, I would be happy to discuss it with you. Sincerely, Annabelle

2/10 Terrible

Karendeep

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Annabelle, el 5 abr. 2024
Dear Karendeep, Thank you for taking the time to leave us a review, I'm sorry to see you were disappointed with your stay. We would like to hear more about your stay if you have the time and would like to contact us directly at the hotel. Sincerely, Annabelle

2/10 Terrible

Jodi

Se hospedó 1 noche en abril de 2024
Respuesta de CW, el 23 abr. 2024
Dear Jodi,Thank you for taking the time to leave us this feedback. Please accept our apologies that your stay did not meet your expectations. We would greatly appreciate having the chance to speak with you about your stay and make this right with you. At your convenience, please reach out to the manager on duty and we would be happy to speak with you. We look forward to hearing from you.Sincerely,Cory

10/10 Excelente

Sandeep

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location walking to shopping, dinning and lifts. Hotel is super clean and staff is very helpful. Great sports bar and dinning in the hotel and room service available until 10:30pm!! Loved it
Se hospedó 1 noche en marzo de 2024
Respuesta de CW, el 3 abr. 2024
Dear Sandeep,Thank you kindly for your lovely review! We are so glad you enjoyed your time in Whistler and the dining in the hotel. We hope to welcome you back again in the near future.Sincerely,Cory