Casas de huéspedes en Whitchurch

“Do NOT come and stay here whatever you do. No WIFI, no hot water, constant banging all night, complete disrespect from other people In the property. This stay was AWFUL SAVE YOUR MONEY AND GO ELSEWHERE”

“DO NOT STAY HERE. This is a badly maintained HMO, not guest house. I saw 4 broken windows. The flooring is awful - bare cement outside our room. Our room had no curtains. There was a constantly running tap into a sink outside our room. To top it off, the keypad lock was broken, so when we returned to our room at midnight, we couldn't get back in. No response from the emergency helpline then. Still no response now, 16 hours later. The emergency locksmith I called hadn't arrived after...

“The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.”

“Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

“It was a terrible experience, locating the property was so difficult, the cleanliness is zero, poo in the toilet, showers not working, no hot water running fron the sink, bedroom heating not on, the bed is scrab. Infact no positive to say about the property.”

“Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.”

“No staff to be seen”

“The hotel staff is not on duty no one can stop the problem, the bed is broken, toilet is not clean no shower towel. Everything is so bad”

“Room as described, excellent shower and hot water. All staff incredibly helpful and welcoming. Food options dinner and breakfast really well cooked. Especially the curry options”

“The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here.”