Habitación estándar | Escritorio, wifi gratis, ropa de cama y acceso para silla de ruedas

Opiniones de APM Inn & Suites

2 out of 5
APM Inn & Suites
1347 Berryville Ave, Winchester, VA

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 57 de 214 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 214 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 28 de 214 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 214 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 53 de 214 opiniones" "

6.6/10

Limpieza

7.2/10

Servicio y personal

5.4/10

Servicios

6.0/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ricky

Le gustó: Limpieza y servicio y personal
La limpieza de los pasillos y la escalera puede mejorar.
Respuesta de General Manager , el 22 jun. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

José Benjamin

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
La limpieza no está tan mal pero si es posible mejorar estaría espléndido
Se hospedó 1 noche en diciembre de 2022
Respuesta de Christina, el 11 ene. 2023
Thank you for leaving us a review Jose! We have lots of great things in store for this New Year. We would love to have you back next time your in town to see all the wonderful changes being made!

8/10 Bueno

JENNY

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

María

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien
Se hospedó 1 noche en julio de 2022
Respuesta de Amanda , el 16 jul. 2022
Thank you, Maria, for your review. We are happy that you enjoyed your stay. We hope to see you again in the future for any lodging needs you may have.

10/10 Excelente

María

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta bien
Se hospedó 1 noche en mayo de 2022
Respuesta de Amanda Mills, el 20 jun. 2022
Gracias Maria por tus comentarios. Esperamos volver a verte en el futuro.

2/10 Terrible

Sara, knightdale

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Do NOT go here with a family. This is a drug den. The TV was on and the remote was broken. Thankfully I was alone and got there late. I had to go around drug addicts on the stairs. This is what I get for being cheap.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Guy, St-Constant

Viaje en pareja
Lors de notre arrivée la porte d’entrée barrée et personne à l’office, on a téléphoné et c’est un répondeur….l’inscriPTION à l’entrée nous indique que c’est OPEN
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Angela, Ruskin

No le gustó: Servicio y personal
I missed check-in because of flight delays ended up at another hotel. Called the next day and was put on hold for 20 min never came back and did not pickagain
Se hospedó 3 noches en abril de 2024

4/10 Malo

Ashley

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room smelled like cigarettes, the one towel provided was dirty, there was not toilet paper, the blinds were broken, and the furniture had seen better days
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda , el 10 abr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

4/10 Malo

Colleen

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As i entered the room the TV was already on. That alsrmed me, as i was i was alone and it was dark. Also, i had to ho clear across the room to turn on a working light. The bathroom toilet inside and outside was full of so much urine build up it hadn't been cleaned in st least a couple of months. In the dink, there wete pubic hairs. I want a full refund! This was shocking after driving a 9 hour trip from NY state to Virginia. Please reimburse me directly! I paid by Credit Debit card with my Visa to Expedia for this APM in Winchester on April 4, 2024.
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda , el 10 abr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

8/10 Bueno

kathleen, St. Augustine

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Clean room comfortable bed close to Interstate
Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda , el 10 abr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Donte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service
Se hospedó 2 noches en marzo de 2024
Respuesta de Amanda , el 10 abr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Aceptable

Dave

Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda , el 10 abr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

2/10 Terrible

ANDRE

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Staff and other employee was very rude. Tiffany talked to my Client rude an I recorded her while he was on the line with her. The location is not for the ethnic race. I put a google review that night. I booked him at a better Hotel like the employee told him. I am reporting the information to my E & O Insurance and Expedia. I am requesting a refund as soon as possible.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda , el 10 abr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

6/10 Aceptable

Summer

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fighting next to my room
After a stay for one hour I have to leave was a fight next to my room the police come / was a lot of yelling noises . Room was clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

NATHANIEL

Well, like the old saying goes…”You get what you pay for!” I paid $50 for a room, & it was very disappointing. Trashy, unclean, ghetto, etc. Will not be going there again. I didn’t even stay. I checked in at 3pm, went to a 3:20pm movie at Alamo down the street, came back & dropped my key off & left to go back home! Waste of $$!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

10/10 Excelente

Crystal

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bueno

John

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Crystal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our room has been very clean , comfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda , el 7 feb. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

james

I was unable to stay because they would not accept a picture of my drivers license as ID
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda , el 7 feb. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

8/10 Bueno

Crystal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They leave you a lone pretty much. If you need anything and you ask usually you get it
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda , el 7 feb. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Crystal

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
They have clean rooms. And they are really laid back. And off street parking
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda , el 20 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Aceptable

Yvette Delores

Le gustó: Servicio y personal y condiciones de la propiedad
Room 303 needs waste baskets in it. The toilet needs work. Television did not have a internet connection.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amanda , el 20 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

8/10 Bueno

Martin

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda , el 18 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

Awil

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible
Se hospedó 1 noche en agosto de 2023
Respuesta de Amanda, el 13 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Terrible

Abigail

Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

8/10 Bueno

Gino

Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Summer

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Jason

Le gustó: Condiciones de la propiedad
Friendly management that’s helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Aceptable

James

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
door unlocked and TV on when we arrived. Room key
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

6/10 Aceptable

Tyler

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Please find better housekeepers!
Well at first we were pleased with the size of the room, the cozy bed for the price. Then we notice under the bed there's DOG FOOD and dog hair all kinds of dirt.... then we notice the bed sheets had not been changed in who knows how long. Bed was full of dirt and hairs .. even found a shard of glass or hard plastic in the bed! Front desk 2as pleasant... Everything else was nice for the price. Surprised there was water in the pool ... Didn't go near it to be able to see how clean it warm it might have been but from driving passed I could tell it at least had water in it!
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

4/10 Malo

Kerry

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 17 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid for some time.
Bed sheets & towels were clean but nothing else. Tub was digusting and would drain super slow (taking a shower in the pool of water). Cockroaches roaming freely. They are renovating, so hopefully they do a good job and you are lucky to get renovated room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 11 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Terrible

bryan

Se hospedó 2 noches en octubre de 2023
Respuesta de Amanda , el 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

6/10 Aceptable

Lisa

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Amanda , el 11 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Terrible

Ryan

No le gustó: Limpieza, servicios, condiciones de la propiedad
DO NOT STAY HERE. Yes, the price may be tempting. The room I was given was absolutely filthy. When I got to the room, the door was wide open - literally hanging open. You couldn’t breathe because of the smoke and marijuana stench. Bugs crawling on the ceiling. Blinds were broken and anyone outside could literally see right in if they wanted to. Mattress was stained with blood or something red. Pillows and blanket were stained. The entire place was filthy - floors had dust and trash everywhere. Walls were nasty - dirt and grime built up on them. Shower floor was peeling and cut open. Toilet had stains all over it. People live in these apartments seeing as they had a referral bonus for tenants in the office. I had to ask for a refund and leave. The ladies in the office were very nice but I wouldn’t pay a dime to stink like a cigarette and battle bugs all night.
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda , el 7 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

8/10 Bueno

Kiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Amanda , el 4 oct. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Aceptable

David

This place is pretty bad. It looks like someone tried to get in the room with a crow bar. The tv doesn’t work. The window shades are taped to the window with duct tape.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amanda , el 1 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

6/10 Aceptable

Charles

Se hospedó 1 noche en septiembre de 2023
Respuesta de Amanda , el 7 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Terrible

Terence, Raleigh

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
I did like the price, but know I now why. The tv doesn't work and attendant told me maintenance is gone so there is nothing that can be done. Roaches in bathtub and on walls. Toilet wouldn't flush. Overall very bad.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amanda , el 19 sept. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

10/10 Excelente

john

Le gustó: Servicio y personal y condiciones de la propiedad
They put all new mulch down in the flowerbeds. It was all very nice and clean. The staff was excellent and very professional.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amanda , el 14 sept. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Amanda, el 28 ago. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bueno

Summer

Se hospedó 2 noches en agosto de 2023
Respuesta de Amanda , el 25 ago. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

Dylan

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very awesome staff
The staff is really nice and easy to talk to!
Se hospedó 1 noche en agosto de 2023
Respuesta de Amanda , el 22 ago. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

4/10 Malo

Abhijeet

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Amanda , el 11 sept. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

10/10 Excelente

Terence

Se hospedó 2 noches en agosto de 2023
Respuesta de Amanda , el 22 ago. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Amanda , el 21 ago. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excelente

destiny

Le gustó: Servicios y condiciones de la propiedad
front desk was extremely polite and helpful. :)
Se hospedó 1 noche en agosto de 2023
Respuesta de Amanda , el 17 ago. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.