6/10 Aceptable
Sather F., Escondido, CA USA
18 sep. 2025
Le gustó: Limpieza
Great location. Quiet. Easy to walk to Windermere or Bowness. Modern upgrades. We booked through VRBO, but we did not know the payment is through the property management company outside of VRBO. VRBO has a big warning to never pay outside of VRBO, which I asked the property manager about a few months before coming when they asked for payment on their website. We received no response for a week, at which point we received another message telling us our stay was going to be cancelled if we didn’t pay on their website. The property manager did not respond to my messaged questions about paying outside of VRBO. I called VRBO and it took them a while to figure out that it was OK to pay outside of VRBO for this type of listing. Apparently they are just used for a booking front-end.The owner finally responded to my questions, and we got it sorted out. Their lack of communication/response did cause a bunch of wasted time and stress.A small thing: there was no shampoo! A first for our many VRBO stays. It make it feel cheap. And you don’t know until you need it. So out for a shopping trip before you shower. This is why people are switching back to hotels and inns.Lastly, they have a 100 fine if they find dog poop outside. Absurd since there is no way to prove if it came from your dog (which we did not have). And would they really fine a guest?? It just left such an unpleasant taste.Overall the place was functional, but the management approach made it feel off-putting.
Sather F.
Se hospedó 4 noches en agosto de 2025
