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Opiniones de Sir Christopher Wren Hotel

4 out of 5
Sir Christopher Wren Hotel
Thames Street, Windsor, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 543 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 299 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1005 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel muy bonito y céntrico
Se hospedó 2 noches en septiembre de 2023
Respuesta de LD, el 5 oct. 2023
Dear FranciscoThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the River Thames, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are delighted you loved the hotel.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Alexandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
lindo hotel, personal excelente!
Se hospedó 1 noche en abril de 2023
Respuesta de LD, el 19 abr. 2023
Dear AlexandraThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We are thrilled that you loved our unique riverside location and found the team friendly and helpful.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel and facilities, conveniently located. If it was just a bit less expensive, it would have been perfect.
Se hospedó 1 noche en febrero de 2020
Respuesta de Guest Relations, el 3 mar. 2020
Dear Guest, Thank you for the great review of our hotel! We are pleased that you enjoyed your stay with us and hope to welcome you back to the hotel soon. Best wishes, James Goddard Guest Relations

8/10 Bueno

Arancha, Valladolid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un tipico hotel con decoracion inglesa.
El hotel es el tipico hotel ingles con decoracion totalmente inglesa. El personal muy amable. El unico inconveniente las escaleras, estrechas y empinadas. No vi ascensor
Se hospedó 3 noches en agosto de 2018

10/10 Excelente

Joanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel for visiting Windsor. At the heart of the city with amazing views. Room was lovely and quiet, staff were very friendly and helpful. I've only knocked stars off because there was no on-site parking which is understandable when you see the location. There is hotel parking close by which is payable. Food and drink overpriced but expected at these venues.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Julian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very charming, right on the river. Spacious room with windows that opened onto tree lined street. Updated bathroom was great.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Stewart

Everything was lovely.A good location for everything in Windsor.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Julie

Viaje de negocios
Le gustó: Limpieza y servicio y personal
I stayed in an executive room in Windsor House. The room I was very small and only had 1 chair…where is the other person going to sit? I also think that there should have been conditioner in the bathroom and as it was an executive room, bathrobes I feel I pad a lot of money for what seemed to be classed as a standard room
Se hospedó 1 noche en mayo de 2024
Respuesta de LD, el 21 may. 2024
Dear JulieThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your Executive room in Windsor House and felt that it was not big enough for two guests and felt that the amenities were poor for the money paid.Overall, we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Roger

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The website states coffee and Tea brewing facility in the rooms. It was a kettle and a sachet of instant coffee. Not the standard I’m used to and it’s certainly not “brewing facilities” I had to speak to 3 levels of staff before I was finally offered a nice coffee from room service.
Se hospedó 1 noche en mayo de 2024
Respuesta de LD, el 21 may. 2024
Dear RogerThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that certain aspects of your stay failed to meet your expectations and that you were disappointed with the hospitality tray provided.We hope that the positive aspects of your stay out weight the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

julia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely location. Great full breakfast buffet
Se hospedó 2 noches en mayo de 2024
Respuesta de LD, el 15 may. 2024
Dear JuliaThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted that your recent stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your kind feedback regarding our great buffet breakfast.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved it
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 9 may. 2024
Dear DawnThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future. Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Brandy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 9 may. 2024
Dear BrandyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Neil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelllent location. Quiet room.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear NeilThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

JOSE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel by the river. Plenty of restaurant options. Windor castle right next to the hotel. Parking option is recommended, even though at about 500 meters from the hotel, but very easy to find and secure. We highly recommend this hotel for your saty in Windsor, specially if you are driving.
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear JoseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you would highly recommend us.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Matt

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Multiple older buildings as part of this hotel. Lots of character. Great location with terrace and restaurant overlooking the Thames. Easy walk up the road to Windsor Castle or across the bridge to Eton. Super helpful staff.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear MattThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team super helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Maureen

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Delightfully quaint on the banks of the river. Staff very cheerful and accommodating and the room was a treasure hunt to find but that added to the charm.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear MaureenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team cheerful and attentive.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 9 may. 2024
Dear SeanThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to one of our properties again in the future. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Elizabeth

Se hospedó 1 noche en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear ElizabethThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Stephen, Gate Helmsley

Viaje familiar
Le gustó: Limpieza y servicio y personal
Lovely building, lovely room. Windsor is splendid as all know. Breakfast very good . Great hotel BUT ......There is one thing room was crying out for ... double glazing. Lot of noise at night 3/4 am with people outside (Sat night) and then planes to Heathrow first thing in morning. Double glazing needed with laminate glass(with an acoustic layer) - it would make a world of difference as not quiet and spoiled sleep all because of archaic single glazing.This type glazing available for sash windows too so this is not the issue. My firmest recommendation.
Se hospedó 1 noche en marzo de 2024
Respuesta de LD, el 19 mar. 2024
Dear StephenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you were disturbed by offsite noise, from Saturday night revellers and Heathrow flights.Thank you for your positive feedback regarding the hotels location, the lovely accommodation and beautiful original main building.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sir Christopher Wren hotel is lovely and comfortable, we had one of the cheapest rooms as a last min booking but it was clean very comfortable and the staff all fabulous ! Really recommend this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de LD, el 19 mar. 2024
Dear JulieThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are pleased that we provided lovely, comfortable accommodation with fabulous, friendly service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Sheila, Torquay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is just perfect for everything we had planned to do and we were welcomed so well by the receptionist on arrival and valued as we left the hotel this morning. The late lunch we enjoyed yesterday and breakfast this morning were were excellent and beautifully served. I would certainly stay here if and when Ii am back in Windsor.
Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 19 mar. 2024
Dear SheilaThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the great breakfast and lovely lunch. We are thrilled that you found the team friendly and helpful and would certainly choose to stay with us again. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Historic building on the banks of the River Thames. Splendid room with great river views. A diverse menu for all times of the day and for every palate. Friendly efficient staff with real interaction. You really feel at home in a relaxed environment. A true pleasure to have stayed here.
Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear PaulThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you appreciated the original, historic building, loved your accommodation and great views.Thank you for your kind comments regarding the team and the friendly, efficient service provided, which made you feel relaxed and homely.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Kevin

Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear KevinThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear NicholasThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Esther

Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear EstherThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Whitney, Franklin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear WhitneyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Malcolm

Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear MalcolmThank you for taking the time to review The Sir Christopher Wren Hotel.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Janet

Viaje en pareja
Le gustó: Limpieza
We stayed for our anniversary. It was a pleasant stay. Positives: vary clean, comfy bed, great shower, nice breakfast. Negatives: noisy room, parking - we were told that the on site car park was for blue badge holders only. We were then told it was for staff parking and that if guests did stay it would cost £25 a day. The hotel offered parking a little way away, by the railway station for £45 for 3 days. We thought this was a rip off as you can park using the RingGo app for £14.90 for 3 days. Also, the hotel state that they offer the best rates - we booked through Trivago and saved over £100 for the same spec room.
Se hospedó 3 noches en enero de 2024
Respuesta de LD, el 19 mar. 2024
Dear JanetThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Thank you for listing your pros and cons.Currently we only provided offsite parking, at the nearby station car park which is 15 per night to book and secure in advance, this is cheaper if you pay via RingGo. We are sorry that your room was noisy and that you feel we did not provide good value for money.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Louise

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de LD, el 7 feb. 2024
Dear LouiseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Louise

Se hospedó 1 noche en enero de 2024
Respuesta de LD, el 7 feb. 2024
Dear LouiseThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Mathew, Channahon

Le gustó: Servicios
Repeat customer for when I visit the UK on business. Clean and spacious rooms and awesome breakfast buffet!
Se hospedó 3 noches en enero de 2024
Respuesta de LD, el 7 feb. 2024
Dear MatthewThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We love welcoming back our returning guests and are thrilled that you chose to stay with us when you are in the UK on business.Thank you for your lovely feedback regarding our awesome buffet breakfast and spacious, clean accommodation.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Barry

Excellent stay
Se hospedó 1 noche en enero de 2024
Respuesta de LD, el 17 ene. 2024
Dear BarryThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. We are delighted that you have an excellent stay.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Robin, Titusville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de LD, el 17 ene. 2024
Dear RobinThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location by the river and within easy walking distance of town centre, eton and the castle. Lovely breakfast. Parking was close by, in the station, though was an extra charge. Ltd draught beer choice though in the bar, no bitters or ales on tap, and no cider and the bar does not do cocktails. We did notice cobwebs in the room had not been cleared, cleanliness was not the best in the room
Se hospedó 1 noche en enero de 2024
Respuesta de LD, el 17 ene. 2024
Dear AndrewThank you for taking the time to review The Sir Christopher Wren Hotel.It is always disappointing to receive negative feedback and we are sorry that you feel that our cleanliness and housekeeping standards, let us down, and failed to meet our usually high standards.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive comments regarding our lovely breakfast.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a happy and healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Deniz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful stay. Lovely property and attentive staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear DenizThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We are delighted that you had a wonderful stay, describe the hotel as lovely and appreciated the attentive staff and service.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear JaneThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Denis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quality A1 * Stay in Windsor *
Always fantastic service when we stay here, Ines, joey and all the staff make us feel so at ease and at home , they assist as if nothing is of any bother or trouble to them. We have dined in some of the highest grade hotels, this by far has the best foundations starting with the staff that underpin the The Christopher Wren quality. Thank you all, see you soon Den Philip
Se hospedó 2 noches en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear DenisThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We love welcoming back our returning gusts and are delighted that we provide excellent service and that nothing is too much trouble. Thank you for all of your positive comments regarding the team, the hotel and the Brasserie.We are already looking forward to welcoming you back on your next trip.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Nancy-Leigh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best in Windsor
Such a beautiful hotel and the staff were amazing, especially Ines. Ines was very helpful during check in and it was lovely to have a warm welcome on Christmas Eve morning. The hotel is in a great location, walking distance to so much or even a short drive to everything. The breakfast was also lovely and all the staff were friendly. We got a table right next to the window which was nice and relaxing with a beautiful view. We would definitely go back!!
Se hospedó 2 noches en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear Nancy-LeighThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the beautiful property, amazing staff and the friendly, warm welcome received.We are already looking forward to welcoming you back on your next trip. Please come back soon!On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Bob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel in great location
Staff were really friendly and helpful Hotel in great location Breakfast was lovely, plenty of options
Se hospedó 1 noche en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear BobThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your positive feedback regarding the lovely breakfast and the friendly, helpful service.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for couples!
Lovely hotel. Rooms are split across multiple buildings and our room was a bit of a trek. The room was lovely, clean and very comfortable. If I had to criticise; it would be the bar closing time. Back from an evening out, a nightcap would have been just the ticket. The breakfast was excellent!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear ChrisThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Accommodation at The Wren is split across five buildings, whilst you felt your room was a bit of a trek, we are pleased that it was lovely, clean and comfortable. Thank you for your positive feedback regarding the lovely breakfast.We hope you will consider returning to one of our properties on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Wei

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear WeiThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

2/10 Terrible

Erin

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The worst! Nickel and dimed like mad!
I have never been more disappointed with a hotel stay. When I arrived I was told that I was in an executive room but I could upgrade, for £30 if I wanted a better room. I was also told that I’d have to pay an additional £20 to have my spouse in my room as it was booked for one person. My room was small with a tiny window. My husband’s head actually touched the ceiling in two parts of the room. The “free” breakfast (I’m assuming that’s what the extra £20 was for) was absolutely appalling. (Sour milk, old fruit and eggs sat under lights for hours) Finally, we requested a late checkout at check-in and we’re told that was fine. When I stopped at the front desk to confirm the late check-out after breakfast, I was told I’d be charged £10/hour for the late checkout. There are so many better options in Windsor. Look elsewhere…
Se hospedó 1 noche en noviembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear ErinThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations and that you were disappointed with the hotel, its accommodation, charges, breakfast and service.Thank you for sharing your very detailed and constructive comments, overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Lisa

Se hospedó 3 noches en noviembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear LisaThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Meshaal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay in this hotel for ten yeas, once a year since 2013. I like the location and the room view. Stuff very friendly
Se hospedó 3 noches en noviembre de 2023
Respuesta de LD, el 17 nov. 2023
Dear MeshaalThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We love welcoming back our regular guests and are delighted that you have been staying with us since 2013. Thank you for your lovely comments regarding the hotels unique riverside location, views and the friendly, helpful service.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Don

Se hospedó 2 noches en noviembre de 2023
Respuesta de LD, el 9 nov. 2023
Dear DonThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a mainly positive experience. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Nick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel , great breakfast and good rooms . Wendy on reception was very helpful too and helped us with any queries would definitely recommend to stay in this hotel . The location of it is bang in the centre of Windsor as well so great spot
Se hospedó 1 noche en noviembre de 2023
Respuesta de LD, el 9 nov. 2023
Dear NickThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are delighted that we provided good accommodation with a great breakfast and friendly helpful service, particularly Wendy.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Padraic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
An old, traditional English hotel. Excellent overall and in an excellent location, on the Thames, which was well populated with swans. Within a very short walking distance of Eton and Windsor Castle. Only thing it lacked was an elevator to the rooms, at least the one I was staying in. Had to climb 39 steps up and 6 down to reach my room. This was no problem for me, but if you have difficulty climbing stairs you might want to seek a more modern hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de LD, el 9 nov. 2023
Dear PadraicThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Due to building regulations we are unable to install a lift in the original main building, however in Windsor House, across Thames Street, where our newest bedrooms are there is a lift to all floors.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel steps from the River Thames & the pedestrian bridge to Eton. At the foot of Windsor Castle. Will definitely stay again!
Se hospedó 3 noches en septiembre de 2023
Respuesta de LD, el 9 nov. 2023
Dear TeresaThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 Aceptable

Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice hotel by the River Thames in quaint surroundings. The rooms are spread out over a number of buildings. Our room was nice but nothing special. There are nicer rooms in the place but it’s not easy to discern where you will be when you book. The breakfast is nice but not at the same standard pre-Covid. Overall rather expensive for what you get.
Se hospedó 1 noche en octubre de 2023
Respuesta de LD, el 9 nov. 2023
Dear PeterThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses, we appreciate your extremely detailed and constructive comments.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. It is always disappointing to receive negative feedback, we are sorry that so many aspects of your stay failed to meet your expectations and that you feel we did not provide good value for money.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location and very clean!
Se hospedó 1 noche en octubre de 2023
Respuesta de LD, el 31 oct. 2023
Dear DavidThank you for taking the time to review The Sir Christopher Wren Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location, on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are pleased you found the hotel clean and comfortable.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service