Pousadas en Windsor

“Todo el personal muy amable, el desayuno muy completo y rico”

“El personal muy amable, estancia agradable y la comida deliciosa”

“Excelente servicio siempre, amables, eficientes y serviciales.”

“Extremely disappointing and, frankly, unacceptable. Our room clearly had not been properly prepared or set up for guests, yet we were still charged a premium rate for the stay. It had a strong smell of cigarette smoke, the carpet was heavily stained, and the en-suite was visibly dirty and had a slimy feel to it. The overall standard of cleanliness and presentation was appalling and nowhere near what we would expect, particularly at the rate we were charged. We understand that issues can...

“Esto es para @hoteles.com, deben de estar actualizando la app para que uno como cliente-huésped tenga el conocimiento actual de la propiedad, al inicio me moleste con el personal de la propiedad pero entendí que No es su culpa la remodelación (ya que todo es para bien) pero más sin embargo @hoteles.com te puede avisar estos inconvenientes y No lo hacen, así que uno llega y ve las condiciones, además de que se decepciona se molesta y que necesidad, el personal fue muy amable y si con mi actitud...

“the hotel is biggest than I expected, and everything was good”

“Me gusto la amplitud de las habitaciones, su limpieza y fácil accesibilidad a los servicios prestados por el hotel. No me gusto que no funcionara adecuadamente el agua caliente de la ducha, ni que la temperatura de la habitación fuera tan baja. Situaciones que se arreglaron prontamente. El servicio a estos inconvenientes por el personal del hotel fue rápido y oportuno. Servicio excelente. Gracias.”

“Very clean and comfortable. Staff is super helpful at breakfast time, and breakfast has plenty options.”

“Initially, the manager of this guest house was helpful and offered to set up the beds as two singles instead of a double, which was better for us. We had to pay £10 extra to check in 1pm instead of 3pm, but at least that helped with our plans for the day. Unfortunately, during the stay we encountered a number of issues, the most serious being that we appear to have been bitten by bed bugs. Further issues included a strong mouldy smell in the whole accommodation (it was hard to let fresh air in...