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Opiniones de Wrexham Llyndir Hall Hotel, BW Signature Collection

3 out of 5
Wrexham Llyndir Hall Hotel, BW Signature Collection
Llyndir Lane, Rossett, Wrexham, Wales

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 96 de 236 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 87 de 236 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 28 de 236 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 236 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 236 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.0/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was fantastic staff were amazing they were so kind
Se hospedó 5 noches en marzo de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Our stay was lovely friendly staff when they was around, breakfast was lovely. Down side was sauna not working and was only told about this On the Saturday. The views and grounds where stunning, we will return again at some point.
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
1 night stay
Beautiful hotel. Lovely friendly staff. Food was delicious, both evening meal and breakfast. Our room was lovely. Our only complaint was the people next door to us who thought it was ok to talk loudly, shout and have the tv on max till gone 2am. This is no reflection on the hotel and would definitely stay again.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

A S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Great trip with the most helpful & pleasant staff. Will certainly go again.
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Beds were awful Broken and pillows like bricks , cleanliness of pool terrible, no baby changing facilities in swimming are making it difficult.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

john

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Lee

Le gustó: Servicio y personal y condiciones de la propiedad
Fab
Great
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mr m
Super value and great feel to the whole place food good and leisure good value all round and friendly service 👍
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely two nights spent here staff were lovely food great and hotel. Had a problem with our room the first night as radiator wouldn’t turn off so was like a sauna but we were moved and up for added the next day
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

O

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great retreat near Chester
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large room layout. Unfortunately no air-conditioning needed updating.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Better than the image portrayed by the photos great breakfast
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfection
Wonderful, beautiful place, fantastic staff. Couldn’t have asked for more and we will definitely be back. Can not fault our stay at all. Thank you
Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Room was loverly.check in very easy. Hotel feels a little run down in areas. Staff need more training in making latte coffees. It was cold and far too strong. Breakfast was loverly but i felt i was in an all inclusive hotel abroad as it was self service. Still it was hot and tasty.
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Claire

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Abbi

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Room is smelly
Se hospedó 1 noche en noviembre de 2019

4/10 Malo

john

Le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent location. Friendly staff and the food was delicious. Good value.
Se hospedó 3 noches en noviembre de 2019

4/10 Malo

D, Middlesbrough

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I paid for a spa hotel and was told on arrival both the the pool and sauna wasn't working!! Scammbled eggs for breakfast were cold.tip heat your warming pans before putting food in them As for the room ! Bath was dangerous and unsafe
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Wajahet

Se hospedó 6 noches en octubre de 2019

8/10 Bueno

KATHERINE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Attentive and polite and friendly staff. Really good atmosphere and lovely hotel, would certainly recommend and will be returning
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Extended country house, a bit off the beaten track. Room was comfortable, not new, but not tired. Parking was ample, however for some reason there was evidence of a bike being stripped down in the car park the following morning? Breakfast itself was good, with a selection of hot and cold items if booked. Be careful of satnav when leaving, if you go Right out of the hotel, there will be a few miles of single track lanes which appear to be a rat-run for avoiding congestion.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

george

Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Llyndir
Lovely place to stay. Ample parking, serene looking pool and comfy bedroom. Bathroom showing signs of wear but that is to be expected for a house of this age/busy hotel. Very helpful staff, and fab breakfast. Would stay again.
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Lyndsay

Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

krishna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Joan

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Little tired and not so clean in need of updating would not go back.
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Duncan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel very quiet clean rooms would recommend
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Melissa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Set in lovely quiet surroundings, this is a lovely hotel with great staff. I was here for business, but will definately come again for pleasure. Food choice was good and reasonably priced and there is plenty of parking
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en agosto de 2019
Respuesta de Llyndri Team, el 4 sept. 2019
Thank you

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly helpful staff, relaxed atmosphere, wonderful breakfast, comfortable well equipped rooms and beautiful grounds.
Se hospedó 2 noches en agosto de 2019
Respuesta de Llyndir Team, el 4 sept. 2019
Thank you, glad you enjoyed your stay.

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Llyndir Team, el 4 sept. 2019
Thank you Peter, glad you enjoyed your stay.

10/10 Excelente

joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Llyndir Team, el 4 sept. 2019
Thank you Joan, glad you enjoyed your stay.

10/10 Excelente

AM

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There is plenty of place for children’s to play. Supermarket and pubs are close by. It is beautiful for long or short walk.
Se hospedó 2 noches en agosto de 2019
Respuesta de Llyndir Team, el 4 sept. 2019
Thank you

8/10 Bueno

Nicholas

Le gustó: Servicio y personal
Hallmark hotel
I booked this place so I could get away from the city the hustle and bustle. This has a spa has a swimming pool.a few Queen rooms where you can go and sit and relax you can sit in the garden outside. Something I've not seen before you can get vouchers for a free drink if you request for your room not to be cleaned and the towels changed. you need to realise that this is an old hotel old property I think it gives it character. The staff you cannot fool they are fantastic. Normal breakfast eggs bacon sausage black pudding cereals some yoghurt and fruit juices toast. I did not have the dinner myself but I have been told it is very very nice.
Se hospedó 3 noches en agosto de 2019
Respuesta de Llyndir Team, el 4 sept. 2019
Thank you Nicholas, glad you enjoyed your stay.

4/10 Malo

Kristian

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely overnight stay with the family. Staff were lovely.
Se hospedó 1 noche en julio de 2019
Respuesta de Llyndir Team, el 4 sept. 2019
Thank you

10/10 Excelente

Adrian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel and staff
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 1 ago. 2019
Dear Adrian, Thank you for taking the time to share your positive feedback, I am so pleased you enjoyed your time with us. Kind regards, Richard General Manager

10/10 Excelente

Elaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely evening away
Lovely staff food at evening meal was really good. The room was a little tired but very clean. Small but nice pool. Would go again
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 25 jul. 2019
Dear Elaine, Thank you for writing with your feedback, I am so pleased you enjoyed your time with us. Kind regards, Richard General Manager

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 24 jul. 2019
Dear Scott, Thank you for your lovely feedback. I am so pleased you enjoyed your time with us. Kind regards, Richard General Manager

10/10 Excelente

CHERYL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff are amazing 😉
On arrival I was shown the spa and restaurant facilities. My room was clean and spacious and there was a personalised card from the manager and housekeeping staff which was a lovely welcoming touch. If staying more than one night and you forgo housekeeping they offer you a free drink as reward and eco friendly incentive which I have never experienced anywhere else and I thought it an excellent idea. My room also had plenty of wardrobe space and there was additional seating area which was nice. I had breakfast and evening meal which were tasty and reasonably priced. I used the pool and sauna facilities and these were small but adequate. I didn’t use the gym but it looked well equipped. The reason I didn’t give full marks for cleanliness was because the flooring in the changing room could do with a refurb and the window frames could do with a refresh of paint. Saving the best for last - i found all staff particularly friendly, helpful and professional - without a doubt they are a credit to the hotel and it’s best asset. Nothing was too much trouble for them even when it was clear that they were very busy during their peak meal service and on one occasion having to deal with a rather rude and unreasonable client who was insisting on having scampi when it was not on the menu. I would definitely go back if I was staying in the area.
Se hospedó 2 noches en julio de 2019
Respuesta de Richard, el 22 jul. 2019
Dear Cheryl, Thank you for taking the time to share your lovely feedback, I am so pleased you enjoyed your time with us and very much hope we can welcome you back again soon. Kind regards, Richard General Manager

10/10 Excelente

KEITH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
Attentive service very helpful and polite.high
Se hospedó 3 noches en julio de 2019
Respuesta de Richard, el 16 jul. 2019
Dear Keith, Thank you for your feedback, it is lovely to know that you enjoyed your stay. Kind regards, Richard General Manager

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet with lovely grounds to walk in. The hotel was a nice place to relax.
Se hospedó 3 noches en julio de 2019
Respuesta de Llyndir Hotel Team, el 16 jul. 2019
Thank you, glad you enjoyed your stay with us.

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal
Staff were unhelpful and rude. Hotel is very basic. After arriving following a long journey from London we waited 20 minutes to be greeted at reception after having to go and find a member of staff ourselves. The night check in supervisor arrived, was unhelpful and proceeded to get his manager. On the duty managers arrival the supervisor told him I had been moaning right in front of me. I asked him to elaborate on what his comment meant and he told me he was just trying to explain the situation to his manager. The manager was equally unhelpful or able to make us feel welcome. The worst service I have experienced in a long time.
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 15 jul. 2019
Thank you for taking the time to write with the feedback of your recent experience with us. I am very sorry indeed that the team did not welcome you as one would expect. Typically we receive very positive feedback regarding our team so it is disappointing that this was not the case where you are concerned on this occasion. I hope we can welcome you back again in an attempt to restore your faith in us. Kind regards, Richard General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 15 jul. 2019
Thank you for taking the time to share your lovely feedback. I hope we can welcome you back again very soon. Kind regards, Richard General Manager

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly, happy to.oblige, made very welcome for my birthday. Wedding parties kept well segregated from other guests. Clean and quiet. Restaurant menu was a bit unimaginative though with a lot of beefburger options
Se hospedó 2 noches en julio de 2019
Respuesta de Richard, el 12 jul. 2019
Thank you for taking the time to write your feedback, it is lovely to hear you enjoyed your time with us. I hope we can welcome you back again soon. Kind regards, Richard General Manager

6/10 Aceptable

Massimo

Nice location, structure quite old
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 9 jul. 2019
Dear Massimo, Thank you for your feedback, I hope we are able to welcome you back again soon. Kind regards, Richard General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic setting. Great to have a pool and a spa. Rooms are very spacious. And reception staff friendly and helpful
Se hospedó 1 noche en julio de 2019
Respuesta de Richard, el 8 jul. 2019
Thank you for offering your feedback, I am so pleased you enjoyed your time with us and hope to welcome you back again soon. Kind regards, Richard General Manager