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Opiniones de Gateway Hotel

2.5 out of 5
Gateway Hotel
9 North 9th Street, Yakima, WA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 167 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 333 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 248 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 170 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 82 de 1000 opiniones" "

7.0/10

Limpieza

7.6/10

Servicio y personal

7.6/10

Servicios

6.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2021
Respuesta de Management, el 14 jun. 2021
Thank you for taking the time to let us know about your stay. We are glad to hear it was enjoyable. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cómodo todo bien y por una cantidad de dinero accesible
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Crisalida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2018

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Nathan

Le gustó: Servicio y personal y comodidad de las habitaciones
Nothing special, good stay.
Solid stay, nothing special. Bed was comfy and room was quiet. AC was good. Parking felt safe, which is important for Yakima. The room was not very clean, there was literally an old Q-tip on the floor when we arrived. Fitness area was abysmal; just a bike, treadmill, and elliptical in this tiny room. Breakfast was a hit. Very good hot breakfast with eggs, hash browns, sticky buns, and decent coffee among the typical cold options.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Tasha

Le gustó: Limpieza, servicio y personal, servicios
Loved the king size bed!!
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Vickie Lynn Lynn

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like anything about this hotel.
Se hospedó 2 noches en octubre de 2021

2/10 Terrible

Tracy

Se hospedó 2 noches en octubre de 2021

10/10 Excelente

David

Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Kassandra

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They have a sign up that says pool open but apparently it’s closed
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice breakfast. Pleasant staff.
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Vicki

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
It needs some updating and grounds maintenance.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Road trip
Service was perfect at the front desk, check in was fast and easy. Rooms were clean
Se hospedó 2 noches en septiembre de 2021

8/10 Bueno

Neil

Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Phebe

Se hospedó 2 noches en septiembre de 2021

8/10 Bueno

Barbara

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Lynn

Se hospedó 1 noche en septiembre de 2021

4/10 Malo

Melissa

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
The area was skeptical and seemed unsafe. The walls are paper thin. We could here everything our neighbors were doing. We chose this hotel since it’s pet friendly and the price was decent, you get what you pay for. I wouldn’t stay at this hotel in the future, I’d pay extra for somewhere else.
Se hospedó 2 noches en septiembre de 2021

8/10 Bueno

Leticia Theresa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the bar
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Jose

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada no me gusto el servicio me quede a dormir en el carro no avía nadie en la oficina y en la mañana no querían darme el cuarto
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Swarnima

Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay here whenever we're in town. Very friendly staff. Conveniently located. Great pool!
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

joshua

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great pool, hot tub and breakfast
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wasn't handicapped accessible but worked well with extra wheelchair as shower chair and room right by elevator. Nice, clean, safe, convenient. No complaints.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Debra

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was handy to downtown and fair grounds, clean and quiet.
Se hospedó 4 noches en agosto de 2021
Respuesta de Management, el 16 ago. 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed our time and that our location helped make your stay more enjoyable. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place stayed poolside
Was a great poolside room also has a bar off the pool very family friendly and great atmosphere would stay here again.
Se hospedó 2 noches en agosto de 2021
Respuesta de Management, el 11 ago. 2021
Thank you for taking time to leave us a review. We are glad to see you enjoyed your time with us. We are happy to know you enjoyed our pool side room and bar. We look forward to seeing you again.

8/10 Bueno

Nicole

Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Sammy

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A+
Very pleasant service, the room was very clean
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 3 ago. 2021
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is friendly, pool is on point! Older hotel but we came for the pool. Sketchy surrounding area.
Se hospedó 3 noches en julio de 2021
Respuesta de Management, el 3 ago. 2021
Thank you for taking the time to let us know about your stay. We are glad to hear you enjoyed your time, especially in our pool. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice room,long walk
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 3 ago. 2021
Thank you for letting us know about your stay. We are glad to hear it was mostly an enjoyable trip for you. We look forward to seeing you again.

8/10 Bueno

Steven

Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 29 jul. 2021
Thank you for letting us know about your stay. We are glad you enjoyed your time with us. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great value for the money / would stay again
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 27 jul. 2021
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 Bueno

Rachel

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A perfect secret
I was pleasantly surprised with the price so low I was worried it would be not very nice. It was so much fun, the hotel staff was amazing and the pool was great. It is a new secret getaway for my family. After a fun in sun we talked to many guests who have been coming for years…. We will be one of those families now… highly recommend
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 27 jul. 2021
Thank you for leaving such a kind review. We are glad to hear our staff was able to help make your stay more enjoyable. We look forward to seeing you on your future stays.

6/10 Aceptable

Malinda

Le gustó: Servicio y personal
No le gustó: Limpieza
Left a lot to be desired
The Gateway Hotel left a lot to be desired. While I was appreciative that they let me check in about 30 minutes early, the facility and room were a bit rundown, more than you might expect. The hallways needed vacuuming and the room itself had some issues. The fridge would make a strange sound when the motor turned off, sounding a lot like someone knocking on the door, which gave me a good fright several times in the middle of the night. Also, someone left the alarm clock turned on so I had an unpleasant wake up at midnight--not good when I had a hard time falling asleep anyway. (It would be great if housekeeping staff could check alarms when cleaning a room!) It also would have been nice if the air conditioning unit had a "fan on" option for consistent white noise (all hotels should have this option!) I also booked this hotel in hopes of being able to spend some quality time at the pool, but apparently so did everyone else staying there, so the pool was horribly overcrowded. I was amazed to count only 8 lounge chairs at the pool, too. Why so few? I'm not sure how the Gateway compares to the other hotels in the area, but if I need to stay in Yakima in the future, I'll probably try my luck with another hotel. All in all, not the worst place in the world, but could be so much better with a few small changes and improvements.
Se hospedó 2 noches en julio de 2021
Respuesta de Management, el 27 jul. 2021
Thank you for taking the time to let us know about your stay. We work hard to put guest satisfaction as our top priority and are sad to hear we failed in this for you. We will work with our housekeeping and maintenance departments to make sure the issues you experienced in your room are fixed. We do hope you will give us another chance to serve you in the future.

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom smelt a little like pee. The building was older but kept up very well. The hot breakfast was good. The pool was sparkling blue:) the hot tub was cold but we still Sat in it.The building felt safe. The staff where super friendly and welcoming. The beds where comfortable and the pillows where perfect fluff. The ice machines where a must in such hot weather and they worked great. There was a good Variety of of vending machines with reasonable prices. The fringe in our room was great and the air conditioner worked wonderful:) I bought my kiddos and we had a blast. Super family Friendly. The price was reasonable and town was very close with serval stores and tons of food places. We will go back again!
Se hospedó 2 noches en julio de 2021
Respuesta de Management, el 27 jul. 2021
Thank you for letting us know about your stay. We are sorry not everything was satisfactory for your stay. We will talk with our maintenance department to make sure our hot tub heater is working. We are glad though that there were mainly things you enjoyed about your stay, such as our beds, breakfast and pool. We look forward to seeing you again.

10/10 Excelente

Rebecca

Se hospedó 3 noches en julio de 2021
Respuesta de Management, el 26 jul. 2021
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.

10/10 Excelente

Joyce

Se hospedó 1 noche en julio de 2021

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Neighborhood felt unsafe Loud guests. Didn’t enforce quiet hours
Se hospedó 3 noches en julio de 2021
Respuesta de Management, el 25 jul. 2021
Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your time with us. We do our best to make sure guest feel safe and secure during their stay with us and are sorry we did not succeed in this for you. We will work with our staff to improve how we handle noise complaint during our quite hours. We do hope you will give us another chance to meet your standards in the future.

8/10 Bueno

Justin

Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 22 jul. 2021
Thank you for letting us know about you stay. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

10/10 Excelente

bryce

Se hospedó 2 noches en julio de 2021
Respuesta de Management, el 21 jul. 2021
Thank you for letting us know about your recent stay. We are glad to see you enjoyed your stay. We look forward to seeing you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious room, easy parking, well-maintained.
Spacious room, easy parking, well-maintained. There are one or two strange people wandering outside the hotel during our stay, but nothing dangerous happened.
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 21 jul. 2021
Thank you for taking the time to leave us a review. We are sorry to hear there was some strange people wondering around, we do work hard to keep our property as secure as possible. We will continue to do our best to make sure guest feel safe while staying with us.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Our kids really enjoyed the pool and the buffet breakfast was so convenient. We visited for a tournament and had a great stay. The room was clean and we stayed cool with the air conditioner even with the really hot weather.
Se hospedó 2 noches en julio de 2021
Respuesta de Management, el 21 jul. 2021
Thank you for letting us know about your stay. We are glad to hear your family enjoyed their time at our hotel, especially our pool. We look forward to seeing you again.