Dear Dario, Thank you for bringing your thoughts to our attention. Our apologies if your recent visit to our hotel wasn't up to your expectations. Please know that illicit activities are not permitted on our premises and we assure you that our team members follow strict policies to ensure professional and courteous service at all times. We'll look into your remarks further to make sure every one of our guests has a more pleasant experience going forward, and we hope your next trip goes much smoother.

We are grateful that we had the opportunity to host you during your time in town. However, we're very sorry that we failed to meet your expectations. It's always our goal to provide a wonderful stay. We assure you that we will look into these matters to make sure that everything is as it should be going forward. Please consider joining us again in the future for an experience that better represents our true value.

Thank you for the feedback. We will look forward to increasing the satisfaction of you next stay!

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Dear Gloria,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep or cleanliness concerns during your visit. We will be sure to discuss all of your comments with our housekeeping team and make improvements where necessary. In addition, please know that we do not condone any illicit activities on our property, and we encourage our guests to reach out to our front desk team should they have any concerns relating to this matter. We hope you will consider coming back to join us again soon; we know that we can impress you.

Thank you.

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Dear Jean,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to show you the high standards that we strive to provide for our guests. Your feedback is important to us, and we will be sure to share your comments with our team for improvement. Please visit us again in the future for a much better experience.

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Thank you so much.

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Dear Jacob,Thank you for taking the time to share your thoughts. We are very shocked to read your review. We maintain high standards, and this is not indicative of them. It is disheartening to know that we could not meet your expectations, and we will be sure to share your feedback with our team for improvement. We appreciate you choosing to stay with us.

Dear Allan,Thank you for reaching out, though we regret that you didn't have the comfortable visit we are known for. Please know that we genuinely appreciate you for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

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Thank you for your response

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Dear Elizabeth,Property cleanliness is crucial to our team, and it is upsetting to learn of the state of the accommodations you received. There is no excuse, and we will make sure that housekeeping uses your feedback to take action and improve their diligence. We can't change the past, but we want nothing more than another chance to improve your perceptions of us in the future.

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