6/10 Aceptable
Luc T.
21 sep. 2025
Le gustó: Limpieza
We arrived with our SIM card in our cell phone and the door code in hand. The code we entered didn't work. We tried 2-3 times. Maybe we got a number wrong... We went to find Wi-Fi and texted the host that we were unable to open the door without a response. It was 11:00 p.m. We were tired from a long plane ride. We went to a hotel where the employee called the phone numbers for us to reach the host without any response (3 numbers tried). We were forced the first night to take another hotel room. Cost 190 Euros. The next day after buying a SIM card we were able to reach the host at the same number who didn't answer the day before. We arranged to meet at 1 p.m. the next day at the Lavanda apartment and they helped us get in and left the keys etc. To date we have not received a refund for the first night of a 4-night stay.
Luc T.
Se hospedó 4 noches en septiembre de 2025