Pensiones en Zakopane

“The best thing about this stay was the location and restuarant recommendation given to me by member of staff. There is no heating in the room, either doesn't work or they purposely shut it off to save on gas costs, they gave me a portable heater which eventually didn't work either. The shower drainage seemed blocked and I was standing in my own dirty water and at night sounded like a rat was moving around in the shower base or toilet plumbing. Bed looked and felt like something you would get...

“I don’t understand why Expedia is in partnership with this hotel. In my options for reservations, I took a superior room with dinner and breakfast included. Once I made my reservation that was non refundable, I received a message from the hotel say that the restaurant will be close at 6PM. On site, the reception, was asking us to have dinner between 5:30 and 6 PM. After they would close the restaurant. We protest, saying it was too early as we had excursions planned. They refused to change...

“Great hospitality, amazing breakfast, helpful staff. We enjoyed our visit.”

“El Staff es muy amable y el hotel es muy bonito, pero tuvimos un problema con la habitación, cuando hice la reservación, reservé una habitación con una cama matrimonial y 2 individuales, al llegar a la habitación me doy cuenta que me estaban dando 2 camas matrimoniales, hice el reclamo pero el encargado solo se excusó con que era navidad y estaban llenos, lo cual no me parece bien, porque al final te están dando algo que no pediste, y algo también que pienso que deben de mejorar es que el baño...

“Perfecto”

“Bien. Y excelente los pases a las termas”