6/10 Aceptable
Cheryl
Viaje en pareja
15 oct. 2025
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The manager of this property, and her daughter, could not have been nicer or more accommodating.. That needs to be said first.
We visit LaCrosse 3 or 4 times a year for up to a week at a time and have stayed at this property numerous times because prices were reasonable (cheap) and we only needed a place to sleep since we were visiting family. Even though it has always been run down, wirh threadbare carpet and cracked sinks, the beds were clean and that's all I cared about. We never spent much time in the room.
This time was different. We knew the property was under new ownership and hoped that they would have started some kind of update or renovation, but no. When we checked in we were told that the keycard system was not working so we wiuld have to call the manager each time we wanted to get into the room and they would come open the door for us. Inconvenient for them, but they were always very nice about it.
Then we were notified that there was no hot water. There had not been for over 2 weeks but they were hopeful it would be fixed by the end of the week. That didn't happen. So we stayed our 3 nights and slept under a blanket I had in my car, with our own pillows. We showered at our daughter's house. How can you properly clean bedding and towels with no hot water??? You can't. This was our last stay until we see some major changes on future visits.
Cheryl
Se hospedó 3 noches en octubre de 2025