We checked in around 7-8 pm after a long day, the front desk staff was by herself, asked me if we are plan to have our breakfast or dinner, I respond no, and I asked her if I can have extra pillow and blanket since I catch cold due to the cold raining and windy day . She respond “I am by myself , need to help to serve dinner , you will need to wait and come back later when I am done, I am not able to delivery the pillow and the blanket to the room. You go to your room and check how many total you will need and come back to pick it up yourself later. So I asked her what time should I come back, she answered “ 30 mins” , that’s the worse hotel service since I visit Iceland. Later we were still trying to put everything in the tiny room , she showed up at the door and brought the pillow and blanket to our room. She also apologized for her attitude when we checked in .
