6/10 Aceptable
Eileen
Viaje en pareja, Viaje con mascota
26 ene. 2026
I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable.
We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation.
Totally disregarded my husband's needs.
Eileen
Se hospedó 1 noche en enero de 2026



























