Luna de Miel en Ilha das Palmeiras

Todo bien

Todo muy bien pero estaban en obra al lado del cuarto (del lado de afuera). Un ruido espantoso por las tardes.

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.

La ubicación del hotel es inmejorable y la amabilidad del personal excelente. Lo que pueden optimizar es aislar el ruido en las habitaciones, ya que se escucha todo lo que sucede en la calle, aún estando cerradas las ventanas.

Simplemente perfecto. El concierge TOP!

Todo muy bien pero estaban en obra al lado del cuarto (del lado de afuera). Un ruido espantoso por las tardes.

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.

Simplemente perfecto. El concierge TOP!

La ubicación del hotel es inmejorable y la amabilidad del personal excelente. Lo que pueden optimizar es aislar el ruido en las habitaciones, ya que se escucha todo lo que sucede en la calle, aún estando cerradas las ventanas.

Es un excelente departamento, muy lindo, moderno y con una vista al mar espectacular, está muy bien equipada además de tener una muy buena ubicación, justo frente a Copacabana. El personal es muy amable, nos dejaron dejar las maletas incluso antes de la hora de nuestro check in. Todo estaba muy lindo, cada habitación, el baño, la sala, incluso la alberca era increíble. Muy bueno en todos los aspectos.

Simplemente perfecto. El concierge TOP!

Todos los pisos del hotel a partir del seguro huelen a cañería, (orines de alcantarilla), tuve que pedir cambio de habitación, me dieron una que olía menos, no obstante el olor era fastidioso, no es problema de aseo, es un grave problema de MANTENIMIENTO, que amarga cualquier estadía

Todo muy bien pero estaban en obra al lado del cuarto (del lado de afuera). Un ruido espantoso por las tardes.