Vacaciones con niños en Isla de Jaguanum

Simplemente perfecto. El concierge TOP!

Es un excelente departamento, muy lindo, moderno y con una vista al mar espectacular, está muy bien equipada además de tener una muy buena ubicación, justo frente a Copacabana. El personal es muy amable, nos dejaron dejar las maletas incluso antes de la hora de nuestro check in. Todo estaba muy lindo, cada habitación, el baño, la sala, incluso la alberca era increíble. Muy bueno en todos los aspectos.

Estaba en remodelación, aunque los servicios fueron buenos. Lo que no nos agradó fue que cobren por guardar el equipaje antes del check-in. Desayuno bien.

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.

Simplemente perfecto. El concierge TOP!

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.

Todo bien

La habitación regular, se les olvidó hacer la limpieza y tuvimos que pedir que lo hicieran. El estacionamiento es muy caro para lo que es y te lo venden como que puedes pedir tu auto cuando quieras pero te ponen mala cara cuando pides algo del carro. El desayuno rico pero todos los días es lo mismo, y el horario de la alberca es un chiste, cierra a las 18 hrs, no da tiempo de nada.

Estaba en remodelación, aunque los servicios fueron buenos. Lo que no nos agradó fue que cobren por guardar el equipaje antes del check-in. Desayuno bien.