Vacaciones para bucear en Isla de Elefanta

We had a pleasant stay overall, and the staff were very kind and welcoming. However, there are a few areas where improvements could further enhance the guest experience, particularly in cleanliness and service efficiency. Cleanliness Improvements: • Ensure bedsheets are thoroughly cleaned and inspected before use, as we noticed staining and lack of freshness. • Improve floor cleaning to maintain consistent hygiene standards across rooms. • Strengthen cleaning and inspection of in-room items such as coffee cups to ensure proper sanitation. Service Improvements: • Reduce turnaround time for laundry services, as delays exceeded 40 hours. • Improve speed of food order processing and delivery. • Communicate expected waiting times more clearly when delays occur. The staff were consistently friendly and helpful, which we truly appreciated. With better cleanliness standards and improved service speed and communication, the overall experience would be significantly enhanced. Thank you for the opportunity to provide feedback. Regards,

Se escucha las pisadas de las personas pasando lo cual afecta un poco al descansk

Great garden and pool area. Good dining options.

El personal maravilloso y el servicio muy bueno

Great garden and pool area. Good dining options.

El personal maravilloso y el servicio muy bueno