Vacaciones en la playa en República Dominicana

La atención y amabilidad de la gente del hotel. Sumamente amables y siempre disponibles

El servicio en los restaurantes muy regular. Todos los días habías que hacer fila para ir al buffet a desayunar, almorzar y comer. La atención del personal regular

It was a great choice! The hotel is beautiful. We paid for the Excellence Club upgrade, and it was totally worth it. The restaurants are good. Surprisingly, Magna (the Excellence Club exclusive restaurant) was not our favorite. It was good, but not quite what we expected given the premium experience. Food-wise, it was a mixed experience. At the end of the day, it’s an all-inclusive resort, so expectations should be adjusted accordingly. The Asian restaurant, the Indian restaurant, and the breakfast buffet were all very good. Some of the other restaurants could use improvement, especially the room service menu, which was the weakest food experience during our stay. It was particularly disappointing since the same menu is also served at the Excellence Club pools. The staff is incredibly friendly, and several people truly stood out for their exceptional service: Jorge, Claudy, Ariela, and Yosaina. The entertainment and activities were also very good. I would have loved to see more variety in the wellness offerings, particularly yoga and Pilates classes. Most yoga sessions were basic 30-minute classes in the evening, and additional options throughout the day would have been a great enhancement. Our room was excellent: comfortable, spacious, and very well maintained. Housekeeping did a fantastic job throughout our stay. Overall, we had a wonderful vacation and would happily return.

En realidad fueron unas vacaciones increíbles excelente todo muy buena atención en el área de la pizina por parte de Johnny siempre atento a todo y el mayordomo Omar igual sin duda el año que viene volvemos

Tienen distintas amenidades para familias

El servicio en los restaurantes muy regular. Todos los días habías que hacer fila para ir al buffet a desayunar, almorzar y comer. La atención del personal regular

It was a great choice! The hotel is beautiful. We paid for the Excellence Club upgrade, and it was totally worth it. The restaurants are good. Surprisingly, Magna (the Excellence Club exclusive restaurant) was not our favorite. It was good, but not quite what we expected given the premium experience. Food-wise, it was a mixed experience. At the end of the day, it’s an all-inclusive resort, so expectations should be adjusted accordingly. The Asian restaurant, the Indian restaurant, and the breakfast buffet were all very good. Some of the other restaurants could use improvement, especially the room service menu, which was the weakest food experience during our stay. It was particularly disappointing since the same menu is also served at the Excellence Club pools. The staff is incredibly friendly, and several people truly stood out for their exceptional service: Jorge, Claudy, Ariela, and Yosaina. The entertainment and activities were also very good. I would have loved to see more variety in the wellness offerings, particularly yoga and Pilates classes. Most yoga sessions were basic 30-minute classes in the evening, and additional options throughout the day would have been a great enhancement. Our room was excellent: comfortable, spacious, and very well maintained. Housekeeping did a fantastic job throughout our stay. Overall, we had a wonderful vacation and would happily return.

En realidad fueron unas vacaciones increíbles excelente todo muy buena atención en el área de la pizina por parte de Johnny siempre atento a todo y el mayordomo Omar igual sin duda el año que viene volvemos

Tienen distintas amenidades para familias

La atención y amabilidad de la gente del hotel. Sumamente amables y siempre disponibles

Necesario más organización en el personal , no cumplieron con lo que yo reservé y no me solucionaron nada En mi habitación se fue el agua en 3 ocasiones y me gustaría en su pág que pongan que no cuenta con elevador ciertas habitaciones como me tocó a mí 3 pisos por escalera y las cenas que ofrecen en sus restaurantes de noche nunca me dieron espacio temprano . No lo recomiendo

La estado en general bien, al principio te preguntan si ya fuiste por tus regalos y cuando vas te dan una plática con una empresa (Royal Holiday) que tiene convenio con el hotel para venderte tiempo compartido Te informan de que es la plática hasta que estás con ellos, entiendo que quieran vender, pero lo que no estoy de acuerdo es cuando las personas se ponen muy agresivas porque no les compras, nos hicieron sentir incómodos y de hecho mi hija se levantó se retiró

La habitación siempre estuvo limpia, la atención del personal en los restaurantes no es la mejor pero es buena. En general la pasamos muy bien y siempre estuvieron dispuestos a ayudarnos. El personal del lobby es muy amable. Las instalaciones están muy bien cuidadas, lo recomiendo para ir en familia o incluso con amigos

It was a great choice! The hotel is beautiful. We paid for the Excellence Club upgrade, and it was totally worth it. The restaurants are good. Surprisingly, Magna (the Excellence Club exclusive restaurant) was not our favorite. It was good, but not quite what we expected given the premium experience. Food-wise, it was a mixed experience. At the end of the day, it’s an all-inclusive resort, so expectations should be adjusted accordingly. The Asian restaurant, the Indian restaurant, and the breakfast buffet were all very good. Some of the other restaurants could use improvement, especially the room service menu, which was the weakest food experience during our stay. It was particularly disappointing since the same menu is also served at the Excellence Club pools. The staff is incredibly friendly, and several people truly stood out for their exceptional service: Jorge, Claudy, Ariela, and Yosaina. The entertainment and activities were also very good. I would have loved to see more variety in the wellness offerings, particularly yoga and Pilates classes. Most yoga sessions were basic 30-minute classes in the evening, and additional options throughout the day would have been a great enhancement. Our room was excellent: comfortable, spacious, and very well maintained. Housekeeping did a fantastic job throughout our stay. Overall, we had a wonderful vacation and would happily return.