Vacaciones románticas en Malasia

Hotel, a 20 min del Aeropuerto Klia. Buen desayuno, con varias piscinas para niños y otros juegos. Lo que funcionó peor fue el servicio de habitaciones y el pedir comida.

The staff was friendly. The premises were well kept. But common sense hospitality was completely missing. Because we were only staying one night, they gave us a room directly in front of the pickle ball courts. People were using it and blasting loud music until after 1:15 in the morning. The staff knew what they were doing. I can look past the cockroach encounter and even the towel mishap but when staff purposefully give you a "bad room" to see if you complain or not, that's horrible customer service.

Hotel, a 20 min del Aeropuerto Klia. Buen desayuno, con varias piscinas para niños y otros juegos. Lo que funcionó peor fue el servicio de habitaciones y el pedir comida.

Hotel, a 20 min del Aeropuerto Klia. Buen desayuno, con varias piscinas para niños y otros juegos. Lo que funcionó peor fue el servicio de habitaciones y el pedir comida.

The staff was friendly. The premises were well kept. But common sense hospitality was completely missing. Because we were only staying one night, they gave us a room directly in front of the pickle ball courts. People were using it and blasting loud music until after 1:15 in the morning. The staff knew what they were doing. I can look past the cockroach encounter and even the towel mishap but when staff purposefully give you a "bad room" to see if you complain or not, that's horrible customer service.