Vacaciones románticas en Riviera Mexicana

Muy acogedor hotel. Sus instalaciones, su personal muy amable. Aún cuando hay una construcción a un lado ruidosa, la pasamos genial.

El hotel en general está bien, solo no me encantó que no estuvieran todos los restaurantes disponibles cuando uno los quisiera usar

Está en una zona muy bonita y cuenta con estacionamiento

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!

El hotel me cobró un depósito de $10,000.00 obligatorio que dejé con tarjeta de crédito, han transcurrido 5 días desde el check out y ese día debían liberarlo y aún no me liberan o devuelven el depósito. He llamado a recepción y no contestan. Ya envié correo electrónico para solicitar el reembolso del depósito y tampoco he obtenido respuesta. Mala experiencia

Todo el lugar estaba muy limpio y ordenado, la comida excelente y el servicio muy bueno.

Las villas es un concepto que se me hace muy bueno

Omar nos asesoró de gran manera y nos ofreció un gran apoyo

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!

el personal muy amable

El personal super amable, las habitaciones muy buenas, colchones cómodos. Gran ubicación, solo que ahorita la playa tiene mucha piedra pero eso no es xosa del hotel Quedamos muy satisfechos

Muy acogedor hotel. Sus instalaciones, su personal muy amable. Aún cuando hay una construcción a un lado ruidosa, la pasamos genial.