Vacaciones de ski en Isla de Sandri

Tienen areas de oportunidad, mejorar las camas, las almohadas mal olor, muyyyy ruidosa la habitacion que nos dieron, el aire no servia, chiquito, bonito, buen restaurant, bien ubicado.... connpoco mantenimiento queda de lujo!!!

Simplemente perfecto. El concierge TOP!

La habitación era demasiada chica, tuve que pedir cambio Para esa categoría y costo del hotel hubiera esperado el desayuno incluido Era muy ruidosa la habitación porque daba al pasillo de los ascensores y al lado del cuarto de mantenimiento con los productos de limpieza El baño no tenía tina Son varias cosas que no condicen con el costo de la habitación

Excelente!!!!

Simplemente perfecto. El concierge TOP!

La habitación era demasiada chica, tuve que pedir cambio Para esa categoría y costo del hotel hubiera esperado el desayuno incluido Era muy ruidosa la habitación porque daba al pasillo de los ascensores y al lado del cuarto de mantenimiento con los productos de limpieza El baño no tenía tina Son varias cosas que no condicen con el costo de la habitación

Tienen areas de oportunidad, mejorar las camas, las almohadas mal olor, muyyyy ruidosa la habitacion que nos dieron, el aire no servia, chiquito, bonito, buen restaurant, bien ubicado.... connpoco mantenimiento queda de lujo!!!

Simplemente perfecto. El concierge TOP!

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.