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Opiniones de Guest Inn

2.5 out of 5
Guest Inn
110 Frontage Rd, Aiken, SC

Opiniones

4.2
Puntuación de 10, es decir, Excelente. Basada en 8 de 142 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 142 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 142 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 142 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 63 de 142 opiniones" "

4.4/10

Limpieza

4.6/10

Servicio y personal

3.4/10

Servicios

3.8/10

Condiciones de la propiedad

4.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Ignacio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy mal , baños muy sucios , sabanas sucias el hombre de la recepcion no tienen ninguna amabilidad al atender .
Se hospedó 2 noches en septiembre de 2019

6/10 Aceptable

Eridany

No le gustó: Limpieza
Su limpieza es mala
Se hospedó 4 noches en septiembre de 2018

2/10 Terrible

Cleetes

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property should be taken from your recommendations. I fortunately left and found somewhere at the next exit. I do not plan to pay the credit card charge for this facility. I hold you responsible for listing the property without review.
Se hospedó 5 noches en abril de 2022

2/10 Terrible

Lisa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible experience
This was not even fit for an animal to stay in and was in a very bad area no restaurant will deliver to this hotel. I did not feel comfortable or safe and it wasn't even worth 20 dollars let alone the non refundable 50 dollars I spent
Se hospedó 1 noche en marzo de 2022

4/10 Malo

Michael

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You get what you pay for. If you want to experience a seedy hotel, give it a try.
Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Donna

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't mind the location however, the staff was rude, and i contracted bed bugs while i was at this establishment. When i reported the incident, i was basically laughed at. Although i had video and bites all over my body! We were going to stay another night however, we just couldn't stay in an establishment that infested with bugs with a staff that did not give one crap about critters living in their rooms. The did comp us the night we didnt stay however, i think we should be reimbursed the first two nights we stayed. We booked this hotel because it was thorough you, a company that is respectful and is supposed to be diligent about the hotel. I'm EXTREMELY upset and disappointed with this entire trip. I'm asking you for all of my money back. If you whis to see the viedo, and the bite marks all over my body, I'll be more than happy to send you those items.
Se hospedó 2 noches en octubre de 2021
Respuesta de CHARLES, el 5 oct. 2021
GUEST CHECK IN AND STAY TWO NIGHT. SECOND DAY COME AND PAY EXTRA 1 DAY. 3 DAY MORNING TIME HOUSE KEEPER CHANGE THE SHEET. THIS TIME NO ANY COMPLAIN . ABOUT 1PM SHE COMPLAIN WE OFFER CHANGE THE ROOM SHE SAY NO. WE ARE NOT CHARGE THIS DAY.

2/10 Terrible

Royce

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Room was the same room I stayed in the time before when I visited tv is pre 1990 carpets haven’t been cleaned or changed in 20 years only half of the lights in room work and staff kicked open door and told my wife it was time to leave!
Se hospedó 1 noche en agosto de 2021
Respuesta de PATEL, el 6 sept. 2021
BEFORE GUEST STAY SAME ROOM THIS TIME HE STAY. THIS TIME HIS WIFE BRING THE PET. WE ARE CHARGE PET FEE THIS TIME. MY STAFF NOT SAY ANYTHING. BOTH CHECK OUT IN MORNING. CHECK OUT TIME 11.00 AM BUT HE CHECK OUT AFTER 11.30 AM.

4/10 Malo

carey

No le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Ted

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de RUSH, el 7 ago. 2021
THANKS

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok, it was ok
Se hospedó 1 noche en agosto de 2021
Respuesta de RUSH , el 7 ago. 2021
THANKS

4/10 Malo

Jeremy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The place needs a major upgrade the appliances start working and just the whole outside it was just real dingy and dirty
Se hospedó 3 noches en julio de 2021
Respuesta de TERRY, el 16 jul. 2021
TODAY JUL 15, 2021.HOW TO POSTED JUL 16, REVIEWS. THIS GUEST IS LOCAL AIKEN TOWN. HE STAY 3 NIGHT. HE NEVER COMPLAIN IN OFFICE. HOW WE KNOW HE HAS A ANY PROBLEM.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de RUSH PATEL, el 12 jul. 2021
THANKS AND COME AGAIN.

6/10 Aceptable

Bobby

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2021
Respuesta de RUSH, el 31 may. 2021
THANKS

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Where to begin... shower was broken, hair from previous guest all over shower. Used condoms still behind tables. Toilet overflows repeatedly and then icing on cake. Room was broke into by another guest and stole belongings... so fun.. never again.
Se hospedó 1 noche en mayo de 2021
Respuesta de TERRY, el 17 may. 2021
GUEST NOT COMPLAIN IN OFFICE . WE ARE CHANGE ROOM.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst hotel I’ve ever stayed in.
Se hospedó 3 noches en octubre de 2020
Respuesta de TERRY, el 17 may. 2021
WHO WE KNOW THE GUEST AND ROOM NUMBER

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios
Nothing the water wouldn't get hot the manager wouldn't switch us rooms then they bang on the door 10am to remind us check out like we didn't know it was uncomfortable
Se hospedó 1 noche en febrero de 2021
Respuesta de TRACY, el 9 feb. 2021
GUEST NOT COMPLAIN IN OFFICE FOR HOT WATER AND CHANGE ROOM.

8/10 Bueno

raymond, Sackets

Le gustó: Limpieza y servicio y personal
Very comfortable bed with nice, firm pillows. Really wish room had a coffee maker.
Se hospedó 1 noche en diciembre de 2020
Respuesta de TRACY, el 9 feb. 2021
THANKS

8/10 Bueno

Ray, Sackets

Le gustó: Limpieza y servicio y personal
The room is very spacious with a comfortable couch and bed. I wish it had an in- room coffee maker.
Se hospedó 1 noche en diciembre de 2020
Respuesta de TRACY, el 9 feb. 2021
THANKS

2/10 Terrible

Rick, Florida

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was filthy, slept on stained sheets. Asked for fresh sheets & found sheets on the door knob in a plastic bag as the chamber maid never cleaned the room. We hade to change the sheets ourselves & to top it off, those sheets were old & stained as well. They kept the WIFI off the first day. They advertised continental break fast which they at no time provided, not even a cup of coffee. The carpeting in our was filthy & stained. The bath tube had mold around it. We will sleep in our car before we ever stay at this establishment again!
Se hospedó 2 noches en noviembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de RUSH, el 2 nov. 2020
THANKS

4/10 Malo

Angela

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It was quite there but it looked deserted. And it waa very nasty
Se hospedó 2 noches en octubre de 2020
Respuesta de TRACY, el 2 nov. 2020
MY HOUSEKEEPING SAY THIS ROOM ICE TREY MISSING.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en junio de 2020
Respuesta de RUSH PATEL, el 14 ago. 2020
THANKS

4/10 Malo

Henry

Viaje en grupo, Viaje de negocios
No le gustó: Condiciones de la propiedad
Very upset
When i got there they didn't have what I requested i had to pay extra 30 more dollar to get something different
Se hospedó 1 noche en junio de 2020
Respuesta de RUSH PATEL, el 21 jun. 2020
GUEST HAS A RESERVATION 1 KING BED. HE TAKE 2 BED. WE TAKE PRICE DIFFERENT

4/10 Malo

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
It looked abandoned and stayed there 4 days and didn't have anyone to clean room. Come out the door and smell drugs.
Se hospedó 4 noches en mayo de 2020
Respuesta de RUSH PATEL, el 3 jun. 2020
GUEST NOT COMPLIANCE IN OFFICE. GUEST COMPLIANCE ANY TIME WE CHANGE ROOM. WE ARE APOLOGIZE.

4/10 Malo

Jonathan, Rockford, Illinois

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
When we checked in, the front desk attendant barely said a word to us. No customer service at all, as if they didn't want to be there. Rented 2 rooms, the main room we stay in the bathroom looked as if we ran the shower would fall apart. The toilet paper holder was coming out of the wall itself and getting toiletries was an issue and was told be make sure we had everything we needed before 3pm... We're here on vacation visiting family and friends, not being couped up in crappy rentals. My apologies for not being able to control everyone's bowels (3 children and 2 adults) with a roll per room only. There was remnants of bedbugs, meaning the stains on the sheets and mattress. There was no microwave and the person at the front sounded as if they were higher than us and asked if I had made sure it was plugged in 😒 and the one in the second room didn't even work, maintenance brought one, but never looked at the other room and the main room had a gunshot hole at the very top of the window. The second room we rented smelled as if it was bombed (for bugs) and the smell lingered, we had to buy spray just to make it barrable to stay in. Could never get any hot water so taking showers was miserable The pictures of this place before we booked our stay, was back when it must have been in it's prime because this place in real time looks like crap. Don't waist your time, money or happiness at this place!
Se hospedó 5 noches en mayo de 2020
Respuesta de GM, el 23 may. 2020
We're sorry for your unpleasant experience. Due to Covid19, our lobby remains closed and guest interactions remain limited. Our front desk received no complaints on record, during your full stay. Our staff accommodated your early check-in as a courtesy, and your request for microwave in room was promptly addressed. We have pest control performed, and may leave lingering scents. We would have switched your room, if you would have addressed that to the staff.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en mayo de 2020
Respuesta de RUSH PATEL, el 3 jun. 2020
THERE IS NO ANY COMMENT HOW WE NOW.

2/10 Terrible

Roberta

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beds everywhere
Se hospedó 1 noche en marzo de 2020
Respuesta de TRACY, el 30 mar. 2020
THANKS

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Alot of room to park a big truck on lot go food near by
Se hospedó 1 noche en marzo de 2020
Respuesta de RUSH, el 9 mar. 2020
THANKS

10/10 Excelente

eddie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de RUSH PATEL, el 27 feb. 2020
THANKS AND COME AGAIN. I APPERSIAT YOUR REVIEW.

4/10 Malo

john

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Booked 2 rooms sight unseen ia week in advance due to the storm closing in on our home. Because everyone was leaving the coast by the time we actually left t rooms were booked up for almost all hotels. After driving 4 hours we arrived I ( a disabled veteran, my 80+ year parents with mom in a wheelchair, my 7 1/2 month pregnant daughter and my granddaughter s 3 and 1 ) I checked in and headed to the rooms . The photos show some of what greeted us, mold and some type of stain ( blood?) on mattresses in both rooms. When I brought this to the attention of the manager and asked for different rooms . I ( we ) were asked to leave and he would refund . I explained that we would have to travel 2 1/2 - 3 hours to find another room. While on the phone to Hotels. Com ....he called the local police (because they had nothing better to do during a major weather event) I explained the situation to the officer and he just shook his head. Apparently I had chosen one of the 2 worst hotels in town. .. NEVER AGAIN !! Manager seems to have no respect for people, .only chasing that dollar. I have never felt the need to speak negatively about a business , till this experience. Check your room thoroughly before you hand over your credit card
Room #1
Mold around mini fridge door
Room#2
Se hospedó 2 noches en septiembre de 2019

2/10 Terrible

Janette

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2019

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
We had to evacuate due to hurricane Dorian. For those who have never had the experience, it is extremely stressful. We have three dogs so finding a hotel that accepts pets really narrowed our choices. Guest Inn was the only choice available. The room was musty, there was a dead roach on the floor by the table, and a cigarette butt and trash behind the bedside table. Only two small towels in the bathroom. We were glad we had a place to lay our heads, but for the price we paid we surely didn’t get our money’s worth.
Se hospedó 5 noches en septiembre de 2019

2/10 Terrible

Dennis

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The guest inn stay. Never again.
It made the Bates motel look like the Ritz. Nothing was clean, the furniture had cigarette holes in them and the linens were not clean. by the way that photo that is shown is Fake News at its best.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was nothing I liked. I was desperate to evacuate and this is all they was left
Se hospedó 5 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like the illegal activity that came with the filthy room. Part of the hotel was abandoned
Se hospedó 3 noches en septiembre de 2019

4/10 Malo

Laurie

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Hurricane hopeful
We evacuated from a hurricane. From the pics and info I had some expectations. When I arrived I was told that my grandchildren who were staying at a church for shelter were welcome to use the pool with me. But the pool was closed for no particular reason. And the continent breakfast was gone when I came down at 8:30. The pics show what looks to be a dinning are which was actually two tables in the corner of the check in area. They need to hire a maintenance man it’s pretty rundown. I will say my room was basically clean. If I am in need of a place to stay I would only stay there if I had no other choice. And the fact that there is no refund if you cancel or leave early makes sense seeing as how if I could have cancelled I would have as soon as I saw the place from the street
Se hospedó 3 noches en septiembre de 2019

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Last resort...
It kept us high and dry for evacuation of hurricane but boy oh boy does this place need some TLC. Very sketchy overall feeling. Pool was "closed" and given no reason. The pool was the only reason for staying here, huge let down.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Jason

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never staying here again!
The room was very outdated. Whenever we asked for a fridge for one of our rooms and got told no. We paid full price and couldn’t even get a refrigerator. The AC until leaked water everywhere into our room.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje con mascota
No le gustó: Limpieza y servicio y personal
This hotel should not even be on expedia. The only room they could put me in after a hurricaine evacuation was dirty. Not just a little bit dirty, never cleaned dirty. There was dirty underwear and a bra under mattress and the bathroom was filthy. When I complained to the front desk, I was told there wasn't any housekeeping.Poor, poor choice on expedia. No refund either....
Se hospedó 3 noches en septiembre de 2019

4/10 Malo

John, Hilton Head Island, SC

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Severely outdated. The water from the faucet was cloudy. The supplied breakfast was severely below expectations.
Se hospedó 2 noches en septiembre de 2019

2/10 Terrible

Don, Bluffton S.C.

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the picture you provide is not accurate , it was the biggest dump i've ever stayed in. its an old holiday inn which changed name years ago which no maintenance in years, i could go on for days how bad it was. I intend to write the state & chamber of commerce plus the board of health For that i will never use Expedia ever , ever again. You best do more research on your hotels before you recommend them .
Se hospedó 3 noches en septiembre de 2019

4/10 Malo

Carrie

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was quiet and friendly staff also close to stores
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal
From desk was not helpful and seem they had better things to do than help us.
Se hospedó 1 noche en septiembre de 2019

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal
Don’t bother staying here. Scary room and scary people inhabiting them.
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Didn't like anything about the property ,and customer service was trouble
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was not clean. The toilet alone had not been clean. It had a disgusting film on the seat and the bowl was dirty. The table/counters had not been wiped down, not sure what was sticky on the counters. Didn't stay to find out.
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Anastasia

Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Staff was friendly although we had a problem with checkin. Hotels.com only allows one name on reservation, and if that is not the person checking in there's definitely a problem. Of course the person at the front desk did nothing to remedy the situation until it could be solved the following day.
Se hospedó 5 noches en junio de 2019
Respuesta de RUSH PATEL, el 24 jun. 2019
HOTEL CHECK ID CHECK IN TIME. WHAT IS NAME IN RESERVATION. RESERVATION HAVE A NOTE CHECK ID IN CHECK IN TIME. FRONT DESK FLOWS THE NOTE.

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Couldn’t use toilet or tub. When I called front desk they said they couldn’t either. No service man for repair. Checked out after first night and they didn’t want to refund my next three nights. Called credit card and agreed to only pay for first night. Dirty carpets and furniture! Praying for people to do what’s right!
Se hospedó 4 noches en marzo de 2019
Respuesta de RUSH, el 3 may. 2019
WHAT IS GUEST NAME. WE CHECK WHAT HAPPEN.

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Didn’t even get to check into the hotel! The hotel staff is so rude and unprofessional! Expedia and the hotel charged me for a room that I canceled and wouldn’t give me a refund! Worst experience ever!
Se hospedó 1 noche en febrero de 2019
Respuesta de RUSH PATEL, el 15 feb. 2019
THIS GUEST NAME IN MY COMPUTER DO NOT RENT. EVERY TIME HE CHECK IN AFTER HE COMPLAIN IN ROOM. EXPEDIA CUSTOMER SERVICE CALL AND WE SAY THIS RESERVATION WE NOT CHARGE EXPEDIA VIRTUAL CARD. WE NOT CHARGE THIS RESERVATION.