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Opiniones de Hilton Atlanta Airport

4 out of 5
Hilton Atlanta Airport
1031 Virginia Ave, Atlanta, GA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 443 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 242 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 132 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 83 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 100 de 1000 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en abril de 2024
Respuesta de Kelli Foster, Front Desk Supervisor , el 6 abr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

8/10 Bueno

olga

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Management , el 17 mar. 2023
Thank you for taking the time to rate our hotel, Olga. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 Excelente

Maricela

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente servicio
Respuesta de Hotel Management , el 17 ene. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, Maricela. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! I cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

2/10 Terrible

Huber

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Ruben

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Management , el 10 oct. 2022
Thank you for sharing your positive experience with us and with your fellow travelers, Ruben! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXELENTE TODO MUY BIEN
Se hospedó 1 noche en noviembre de 2021
Respuesta de The Hilton Team, el 29 nov. 2021
Thank you for your feedback. We appreciate your visit and look forward to welcoming you again in the near future!

10/10 Excelente

Claudia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXELENTE SERVICIO TODO MUY LIMPIO LO RECOMIENDO AL 100%
Se hospedó 1 noche en enero de 2021
Respuesta de Neisha, el 5 feb. 2021
Gracias por su retroalimentacion. Vuelva Pronto!

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Me gusto la cercania con el aeropuerto, las camas muy comodas y el gimnasio muy completo. No me gusto que no hay casi nada para hacer dentro del hotel ni fuera de el hay casi espacio para caminar, seria lindo que al menos tuviera un buen jardin en el exterior.
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Old and not clean, price high vs service. First and last time
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Nicole

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice to have a full service Hilton close to airport
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jan

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024

10/10 Excelente

TETSUYA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Malisa, York

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Marrivia

Viaje familiar
Le gustó: Limpieza y servicios
Make sure all amenities in the room work. The water from the bathroom faucet was cloudy, not sure why. However the property inside and out was beautiful, clean and safe.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Detonio, San Diego

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Juli, Orlando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect! Clean facility and room. Professional, courteous, and friendly staff. We used Uber to get around but the concierge by the front door was always willing to help us with transportation. The food in the little market was rather expensive but we worked around that ($11 for a bottle of Fiji water, $8 for juice). I am mold sensitive so it’s always risky for me to travel, but I will definitely stay here again!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Access to the airport
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Brent

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Pillows were super thick and uncomfortable. I had to sleep with my travel pillow. Desk lamp didn’t work. I had a delivery to front desk and was not notified… For what you get, this hotel is over priced by about $100/night compared to nearby airport hotels.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

TERESA

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tatek

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just stayed a night while transiting through ATL so cannot review deeply. Only issue I had was that the airport shuttle picked us up from the International Arrivals terminal, drove us past the hotel and dropped us at the Domestic Terminal where we then took another shuttle back to the hotel! All in all, I had to wait for some 40 minutes to reach the hotel. I could have taken an Uber or a taxi for about $10 instead of waiting for this shuttle.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Tiffanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great. The staff was very helpful and courteous.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Terrence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Robert

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Best way to Bring 2024 In!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

ROBERT

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Becky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
!!!!!!!!!!!!
Convenient for an airport stay! Parking was $10/day to park while we flew to LAX for 5 days! Shuttled over to airport so we didn’t have to park at the airport! Shuttles runs every 30 minutes. Way way way too easy!! The on-site restaurant was yummy too: portions were more than plenty! Bar drinks were great too! We stayed the night before our flight departed which made our stay stress free. It’s a good thing we came early because we experienced a faulty tire which set us back 2 hours.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management , el 20 dic. 2023
Thank you for taking the time to rate our hotel, Susan. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 Excelente

Faith, Houston

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management , el 20 dic. 2023
Thank you so much for the 5-star rating, Faith! We are delighted to hear that your enjoyed your time with us! We hope to be your host again the next time you are in the Atlanta area.

10/10 Excelente

Amelia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 20 dic. 2023
Thank you for this fabulous rating, Amelia! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always the place to stay for Teamsters Local 728
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 20 dic. 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Richard! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to hosting you again for your next event, if not before then!

8/10 Bueno

Katharine

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked how near it was to the airport
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 20 dic. 2023
Thank you for taking the time to review our hotel, Katharine. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 Excelente

Tammy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 17 nov. 2023
Thank you for providing such a wonderful rating, Tammy! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sleep and Fly
Great way to stay the night in Atlanta and catch a shuttle to the airport, knowing your car is safe until you return. Small complaint is that I booked a king and got a queen. Otherwise, all was great.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 17 nov. 2023
Thank you for taking a moment to share your experience, John. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work on improving our guest experience. Thank you again for your review, and we look forward to welcoming you back in the future!

8/10 Bueno

cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Slow service dining
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 10 nov. 2023
Thank you for taking a moment to share your experience from your recent stay with us, Cheryl. We sincerely apologize for the long wait times you endured at our restaurant. We appreciate your feedback immensely and will share it with our food and beverage leadership team to ensure the necessary guidelines are in place to prevent this from happening again. We hope you will consider staying with us again the next time you come to Atlanta.

10/10 Excelente

BRYANT

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management , el 1 nov. 2023
Thank you for providing such a wonderful rating, Bryant! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay after a roadtrip across the southeast before getting on a plane. Bonus: it had a nice indoor hot tub!
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 1 nov. 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Jonathan! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 Excelente

Luigi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like all of the above
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 30 oct. 2023
It was a pleasure to welcome you as our guest, Luigi, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management , el 27 oct. 2023
Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 Aceptable

Judith

Viaje de negocios
Le gustó: Servicio y personal y servicios
I was a little disappointed with the condition of the room as the tub was very scratched, the chair at the desk had leather torn off the seat and I found several m&m’s on the floor
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 25 oct. 2023
Thank you for sharing your concerns over your experience, Judith. We are so sorry to hear that the cleanliness of your guestroom was less than satisfactory and are reviewing your comments in an effort to better our operation. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We appreciate your feedback immensely and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

8/10 Bueno

Carmelita

Viaje en grupo
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
The room was comfortable and clean, very near to the airport. I did not like that housekeeping knocked at 8;30, i had just checked in after 2am from a long drive. i also visably had 2 large pieces of luggage and was not offered any assistance with the bags. It was a struggle getting them through the parking area which was being painted.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 18 oct. 2023
Thank you for taking the time to share your honest feedback, Carmelita. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience our guests have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed our airport location and that you guestroom met your cleanliness standards as well as ours. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit to Atlanta.

10/10 Excelente

Jazzmine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 10 oct. 2023
Thank you for providing such a wonderful rating, Jazzmine! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

Ariel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice , clean and friendly
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 10 oct. 2023
Thank you for the great feedback you have provided, Ariel. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to host you the next time you are in Atlanta!

8/10 Bueno

Jose Jorge

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 10 oct. 2023
Thank you for taking the time to rate our hotel, Jose Jorge. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 Excelente

Harrison

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When coming back to the Atlanta area I will book with this location. Everything was perfect including the food and drinks.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management , el 27 sept. 2023
Thank you for sharing your experience with us and with your fellow travelers, Harrison! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Excelente

Katrina D

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the customer service, everyone was so nice but i have one problem with the TV it dont have USA to watch law and order. Other then that it was outstanding.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management , el 15 sept. 2023
Thank you for taking a moment to share your experience, Katrina D. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work to improve our guest experience. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excelente

Judith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 15 sept. 2023
We truly appreciate you taking the time to share your rating with us, Judith. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excelente

Tarisai

Le gustó: Condiciones de la propiedad
Great place! Worth the price.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 15 sept. 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Tarisai! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.