Resorts en Austin

“This place is disgusting. My room had several ants in it 😣 If you look at the video on the black & brown counter you can see several ants they’re hard to see at first because they blend in. I contacted Samantha, who claims to be the manager, & the best she could do was a $50 refund. I specifically booked a room with a tub because I wanted to take a bath. I didn’t even get to do that because of this ant infestation & the property doesn’t take it seriously. When I let Samantha know there were...

“There were quite a few issues with this property. We arrived in the evening and the host came out to meet us- wanted to take copies of any adult IDs and have us sign liability waivers. There were no lights on the pathway to the door and it was very dark and raining- the little path to that door is only wide enough for a roller bag to follow so quite narrow. Once at the door the host gave us the code on a sticky note and we were asked to take our shoes off which is okay I guess but the rugs in...