Hello Rodolfo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN AUSTIN - ROUND ROCK and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Jose, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN AUSTIN - ROUND ROCK. We appreciate your kind remark highlighting our cleanliness. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Querida Jessica,Gracias por compartir sus pensamientos luego de su reciente visita a RED ROOF INN AUSTIN - ROUND ROCK. Lamentamos que haya tenido una experiencia menos satisfactoria debido a que la apariencia de nuestro hotel no es de su agrado, la caja fuerte defectuosa y otros inconvenientes enumerados. Sin embargo, es bueno saber que nuestro personal fue amable con usted. Trabajamos continuamente para mejorar nuestro hotel, por lo que realmente agradezco que nos brinde sus comentarios.Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y nuestro equipo en Red Roof le desea todo lo mejor en sus futuros viajes.Atentamente,LintonRed Roof ManagementRediresponse Specialist

Hello Juan,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN AUSTIN - ROUND ROCK and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so Red Roof can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Loirenis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN AUSTIN - ROUND ROCK and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Mark S,Thank you for taking the time to tell us about your experience at the Red Roof Inn Austin - Round Rock. You indicated that you saw possible mold, the lack of cleanliness as it relates rooms and corridors, along with the other concerns you highlighted hindered your experience. I have notified management of your comments in an effort to address your concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thanks to your feedback we can continue to work on improving the quality of our services, in order to provide our guests with an exceptional experience. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Samantha RediResponse Specialist

We apologize for your negative experience, please give us another chance to earn your trust.

Hello Joel, thank you so much for your review we are sorry you did not enjoy your stay, please give us another chance to earn your business.

Hello thank you for taking the time to rate your experience. We are glad you enjoyed your stay.

Hello thank you for taking the time to rate your stay. We are glad you enjoyed your stay.

We are glad you had a good stay. Thank you for your review

Thank you so much for your review! we apologize for your experience! Please give us another chance to make it right.

Rodolfo we sincerely apologise for the inconvenience that you experienced during your stay. Please give us another chance to meet your expectations

Thank you so much Lorena, hope you made it safely back to your final destination. See you again when you are in town!

Thank you Rodolfo for your review. We are extremely sorry we did not meet your expectation, please give us another chance to earn your business.

Thank you for sharing your 5/5 rating with us, Caleb. Our staff at the Red Roof Inn Austin - Round Rock was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you had a great stay. However, we would love to hear more about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

The team at our Red Roof Inn Austin - Round Rock would like to thank you for sharing your feedback with us, Juan. We were elated to read that we accomplished our goal to provide you with a great stay. You noted that our convenience earned your 5/5 score, which delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Dear Caleb,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN AUSTIN - ROUND ROCK. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the accommodating staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Caleb,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN AUSTIN - ROUND ROCK. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the amiable staff, quiet and comfortable room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you, Patrick, for writing to us about your recent stay at our hotel RED ROOF INN AUSTIN - ROUND ROCK. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. Nevertheless, it's good to hear that your room was clean.We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Isaiah, Thank you for telling us about your stay at the Red Roof Inn Austin - Round Rock. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. The situation you described regarding the lack of cleanliness in your room, the hair all over the shower, the dirty walls and all the other concerns mentioned are truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Jesus, I appreciate you sharing your feedback following your stay at the Red Roof Inn Austin - Round Rock. I was saddened to read that your stay fell short of your expectations due to the pests you reported. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Danny, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Austin - Round Rock and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Joshua, Thank you for taking the time to complete our guest survey. The staff and I at the Red Roof Inn Austin Rund Rock are sorry you had a less than satisfactory experience, as you indicated that you were displeased with the lighting and you found there to be an odor in your room, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. Have a good day.Sincerely,Toni-Ann Red Roof ManagementRediResponse Specialist

Hello John,Thank you for being a guest here at our Red Roof Inn Austin - Round Rock. We are happy to have been able to provide you with a great stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for giving us a 5 out of 5 score on our review, John. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guest.We hope you choose to stay with us again here at our Red Roof Inn Austin - Round Rock.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello AmberLee, Thank you for taking the time to tell us about your experience at the Red Roof Inn Austin - Round Rock. I am disappointed that your experience did not meet your full expectations. Please accept our sincerest apologies for the unpleasant odor you encounter, the dirty hallways and all the other concerns mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist