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Opiniones de Ho-Chunk Casino Hotel - Wisconsin Dells

4 out of 5
Ho-Chunk Casino Hotel - Wisconsin Dells
S3214 County Road BD, Baraboo, WI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 462 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 350 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 1000 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

SSWong, Cancún

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Personal de recepción no nos dió el paquete que comprémos tuvimos reclamar.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Hotel Management, el 11 ene. 2020
We appreciate your feedback!

10/10 Excelente

Rosalie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Hotel Management, el 23 ago. 2022
Thank you Rosalie for the rating 10 out of 10! We are happy to hear you had a great stay. We are looking forward to the next time you stay with us.

10/10 Excelente

Sharon D

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Girls trip
It was a great stay, i will totally come back. Fun times!
Se hospedó 2 noches en agosto de 2022
Respuesta de Hotel Management, el 17 ago. 2022
Thanks Sharon for the rating 10 out of 10! We are happy to hear you had a great stay, and look forward to the next time you stay with us.

8/10 Bueno

Anthony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decent property near Devil's Lake.
Se hospedó 2 noches en junio de 2022
Respuesta de HCGWD - Hotel , el 4 jul. 2022
If this a question, I am sorry for the late response. We are located about 20 minutes from Devil's Lake.

8/10 Bueno

Sara

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had a fantastic stay there. Maybe a few more things in the workout room. Some free weights would be awesome. Customer service was lacking a bit.
Se hospedó 3 noches en junio de 2022
Respuesta de Hotel Management, el 27 jun. 2022
Thank You Sara for your feedback we will check into and consider your suggestions and also address your concern of Customer Service.

10/10 Excelente

jeffrey, Lake Elmo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our first time at this property. We will be back
Se hospedó 2 noches en mayo de 2022
Respuesta de Hotel Management, el 27 jun. 2022
Thanks Jeffrey for your rating 5 out of 5. We are pleased to hear you enjoyed your first stay with us. We look forward to your next stay with us.

10/10 Excelente

Shantele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great - wish more restaurants were open.
Se hospedó 1 noche en abril de 2022
Respuesta de Hotel Management, el 5 may. 2022
Thanks Shantele for a Rating 5 out of 5! We are glad to hear you had a great stay! We also look forward to more restaurants opening up.

8/10 Bueno

christine

Viaje en grupo
Le gustó: Servicio y personal y servicios
We always enjoy our stay at Ho Chunk Casino in Baraboo, Wisconsin and are frequent guests. However, we have been noticing that the hotel is in dire need of updates both in the rooms and common areas.
Se hospedó 1 noche en abril de 2022
Respuesta de Hotel Management, el 6 abr. 2022
Thank you Christine for providing feedback on your most recent stay we will address your concerns to management.

8/10 Bueno

Milenko

Se hospedó 2 noches en marzo de 2022
Respuesta de HCGWD - Hotel Management, el 4 jul. 2022
Thank you for taking the time to rate us. We appreciate the feedback.

10/10 Excelente

Brad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022
Respuesta de HCGWD - Hotel Management, el 4 jul. 2022
Thank you for rating us. We appreciate the feedback.

10/10 Excelente

Jeff

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was delightfull
Se hospedó 1 noche en abril de 2022
Respuesta de Hotel Management, el 4 abr. 2022
Thank You for Rating 5 out of 5. Nice to hear everything was delightful with your stay!

8/10 Bueno

Kimberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. The hotel is very nice. The rooms have refrigerators and microwaves which was very convenient. My only minus was the dining options, grill in the Casino closed at 7pm and no restaurant in the hotel.
Se hospedó 4 noches en marzo de 2022
Respuesta de Hotel Management, el 4 abr. 2022
Thank You for Rating 4 out of 5. It is nice to hear you enjoyed your stay. We apologize for any inconvenience experienced with dining options.

6/10 Aceptable

Brandon

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The family hot tub was broken an rhe adult one was luke warm blowing cd water out.
Se hospedó 1 noche en marzo de 2022
Respuesta de Hotel Management, el 31 mar. 2022
We apologize for any inconvenience regarding the hot tubs during your stay. The family hot tub was down due to a situation out of our control. Maintenance is checking into your concerns.

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean and quiet. Comfortable.
Se hospedó 1 noche en marzo de 2022
Respuesta de Hotel Management, el 31 mar. 2022
Thank you for the positive feedback. It is nice to hear you enjoyed your stay.

10/10 Excelente

Harold

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2022
Respuesta de HCGWD - Hotel Management, el 4 jul. 2022
Than you. We are happy to see you enjoyed your stay.

10/10 Excelente

Sherri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de Hotel Management, el 22 mar. 2022
Thanks Sherri for a score of 10 out of 10 this means a lot to us! We look forward to future stays with you.

10/10 Excelente

sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2020
Respuesta de HCGWD - Hotel Management, el 4 jul. 2022
Than you. We are happy to see you enjoyed your stay.

6/10 Aceptable

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Hotel Management, el 20 sept. 2020
Thank you for taking the time to rate your stay!

10/10 Excelente

Whitney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2020
Respuesta de Hotel Management, el 20 sept. 2020
Hello, Thank you for the 10 out of 10 review!

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I LIKED EVERYTHING WHAT I DID NOT LIKE IS THE GUEST UNDER MY ROOM WHERE SMOKING TO MUCH EVEN WHEN DID OUTSIDE THE AIR WOULD TAKE SMOKE INSUDE
Se hospedó 3 noches en septiembre de 2020
Respuesta de Hotel Management, el 9 sept. 2020
Thank you for bring this to our concerns. We appreciate the feedback!

10/10 Excelente

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was an amazing stay. Just the hubby and i for a weekend getaway but was clean and everyone was so friendly
Se hospedó 2 noches en septiembre de 2020
Respuesta de Hotel Management, el 9 sept. 2020
Thank you for the 10/10 review we appreciate the feedback!

8/10 Bueno

Daniel

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Satisfied but not thrilled.
Overall the stay was good. The casino was only partially open because of the Covid-19 Pandemic. Only gaming machines were operational. The hotel and casino took good precautions to protect the guests. A lot of the restaurants were closed because of the pandemic. In light of the lack of services, the hotel room seemed a little over priced.
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 5 sept. 2020
Thank you for providing feedback on your most recent stay!

10/10 Excelente

Jeff, Maple Grove, MN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very modern and clean. Awesome waterfall in the entry way. Very friendly and helpful desk agents.
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 5 sept. 2020
Thank you Jeff for the 5-Star Rating! We hope to see you again!

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en agosto de 2020
Respuesta de Hotel Management, el 5 sept. 2020
Thank you for the 4-Star Rating! We hope to see you again!

8/10 Bueno

Kristi, Wausau WI

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
It was a beautiful hotel, very clean. We had an outdoor patio outside of our room but it was filthy with bird droppings, feathers and dirt. Also, coffee was not offered in the lobby in the morning since the casino didn't open until 9AM.
Se hospedó 2 noches en agosto de 2020
Respuesta de Hotel Management, el 5 sept. 2020
Thank you Kristi for providing feedback on your most recent stay we will address your concerns to housekeeping in regards to the patio.

10/10 Excelente

stacy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 1 sept. 2020
We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 1 sept. 2020
We appreciate your feedback!

2/10 Terrible

Dion

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 1 sept. 2020
Thank you for your feedback

10/10 Excelente

Nancy, Illinois

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked a suite last minute on way home from vacation and it was beautiful!
Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 1 sept. 2020
Hi Nancy! I'm happy to hear you had a last minute stay with us in one of our beautiful suites! We look forward to seeing you in the future and can't wait to hear about your next experience with us! Thank you for the 5/5 star review!

6/10 Aceptable

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Call before you visit
I had some family in town and i thought it would be great to stay here and tour the dells during our visit. Very disappointed that the hotel and hotels.com did not contact me or list that all food services were closed at the hotel. Thankfully the dells was not far awaybwith plenty of places yo eat. Also, table games are VERY limited They finally opened tables up at 4pm and 90 percent of the tables were blackjack. Very nice hotel and casino and im sure it would've been better pre covid
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 1 sept. 2020
We appreciate your feedback!

8/10 Bueno

TANYA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 1 sept. 2020
Hi Tanya, We appreciate your feedback! Thank you for the 8/10 star review!

8/10 Bueno

Gail, Waukesha

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Wo love the pool and hot tub. They scraped and painted the railings in the pool area, but still looks unfinished as it’s white and doesn’t match the rest of the area.
Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 1 sept. 2020
Hi Gail! We appreciate your feedback! I'm happy to hear you enjoyed our pool and hot tub area during your stay with us! We look forward to seeing you in the future! Thank you for the 4/5 star review!

8/10 Bueno

Richard

Se hospedó 2 noches en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 1 sept. 2020
Good morning Richard, We appreciate your feedback! Thank you for the 8/10 star review. We look forward to seeing you in the future! :-)

10/10 Excelente

Shannon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
Hi Shannon! Thank you for the 10/10 star review! We look forward to seeing you in the future!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
We appreciate your feedback! Thank you for the 5/5 star review! :-)

10/10 Excelente

Pam, Illinois

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the Ho Chunk Hotel I stayed at it was very clean and they were very friendly. I also enjoyed all things we did at Wisconsin Dells, boat tour, jet sky boat tour and the shops and restaurants.
Se hospedó 2 noches en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
Hi Pam! I'm happy to hear you enjoyed your time with us at Ho-Chunk Gaming, Wisconsin Dells! We appreciate your feedback and look forward to seeing you in the future!

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
We appreciate your feedback! Thank you for the 4/5 star review!

4/10 Malo

Selima

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ho chunk Dells hotel
Hotel was very slow and rooms were not updated, one smelled of smoke, one was on end by shipping and receiving garage there was hole in curtains dirty patio door no blow dryer no blankets couldn’t get hold of front desk very slow service, we’ve stayed here other times, they told us being members we could’ve gotten 89$ room rather than paying 140$ through Hotels.com dissatisfied with this stay Selima Szuta
Se hospedó 1 noche en agosto de 2020
Respuesta de Hotel Management, el 11 ago. 2020
We appreciate your feedback! Hotel Management has looked into your stay.

10/10 Excelente

Lakisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
Hi Lakisha! We appreciate your feedback! Thank you for the 10/10 star review! We look forward to seeing you in the future! :-)

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
We appreciate your feedback! Thank you for the 5/5 star review!

10/10 Excelente

Luma, Chicago

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great, very clean and awwsom service
Se hospedó 1 noche en agosto de 2020
Respuesta de Courtney - Front Desk Supervisor , el 11 ago. 2020
Hi Luma! We appreciate your feedback! I'm happy to hear you enjoyed your time with us and you received awesome service from our team members! Thank you for the 5/5 star review - We look forward to seeing you in the future! :-)

10/10 Excelente

CC, North Dakota

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in the honeymoon suite which was so homey and grand at the same time. I also loved the buffet and we won money at the casino. It was a great time.
Se hospedó 1 noche en marzo de 2020
Respuesta de Hotel Management, el 2 jun. 2020
Excellent, thanks for the Five Star Review! It makes us happy to hear you had an enjoyable time We look forward to your next stay with us!

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2020
Respuesta de Hotel Management, el 2 jun. 2020
Thanks Maria for the Ten Star Review! We look forward to your next stay with us!

10/10 Excelente

Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for staying with us. We appreciate your feedback.

4/10 Malo

Cliente verificado

No le gustó: Servicios y condiciones de la propiedad
Hanging curtains off the rod, asked for a handicapped room when reservation was made weeks before we stayed with no steps, no tub, no long walks because problems walking. Did not have a handicapped shower, had to walk 2 long halls, Room was not at all handicapped. Very disappointing for this size of place. Wont probably stay again if that is how they treat handicapped people.
Se hospedó 1 noche en febrero de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for your feedback. We will be addressing your concerns.

6/10 Aceptable

Cliente verificado

Viaje en pareja
No le gustó: Limpieza y servicio y personal
The room I booked was not what I got. The room I got wasn’t very clean ... staff was indifferent to my concerns .i won’t be staying there ever again .
Se hospedó 1 noche en marzo de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Bueno

MessyJessy, Chicago

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my second time staying here, I love the private patio or balcony and the rooms are spacious and clean. I only wished they had included a booklet with options for room service, hotel extensions etc
Se hospedó 2 noches en marzo de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for staying with us. We will be addressing your concerns.

10/10 Excelente

Nicky, Wisconsin dells

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, staff was helpful, great dining choices, although couldn't get breakfast until after 8am
Se hospedó 1 noche en marzo de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for staying with us. We will be addressing your concerns.

6/10 Aceptable

Cathy, West Allis

Viaje familiar
No le gustó: Condiciones de la propiedad
Our bathroom had no Kleenex. Our favorite restaurant was closed. Ate at the buffet which wasn’t that good
Se hospedó 1 noche en marzo de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for staying with us. We will be addressing your concerns.

4/10 Malo

JB, Barneveld, WI

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
One of the biggest hot tubs I have every seen and the room was clean.
Se hospedó 1 noche en marzo de 2020
Respuesta de Hotel Management, el 24 mar. 2020
Thank you for staying with us!