2/10 Terrible
irving m., Canada
13 ago. 2023
Total misrepresentation
This is not our original selection of an apt. We were contacted by you saying our original choice which we had already paid a deposit on was not available, we were offered this apartment showing it had a pool and was air conditioned etc, on arrival the pool was empty, there was no oft water in half of the apt, the air conditioning was not working properly , we went 6 days out of 9 with no hot water, no pool at all and inoperative AC for 6 days, we complained to collection crew every day this apartment was not what it was advertised as been and was totally unacceptable we requester another apt but were ignored, we would never book another Holliday home with you because we can’t trust what you say in your advertising or descriptions of accommodation we paid a lot of money for this apt and we feel cheated.
irving m.
Se hospedó 9 noches en agosto de 2023