Communication with Adam and the Collection Barcelona team was excellent from the very beginning!The arrival access was challenging for us; the app wasn't working for us, but once we got inside and set up, the app worked fine for getting into the apt without keys. Two sets of actual keys for those who like a more old fashioned way of entry were inside the apt. If you use the keys, you can take the elevator, which literally opened into the kitchen. In using the app, that only allowed using the stairs. 4 bedrooms and 4 &1/2 baths was really nice. There was no area for us all to congregate except the kitchen, or balcony off the back bedrooms. Since we only needed 3 of the 4 bedrooms, we made one bedroom into a gathering place that extended onto the balcony, which was a perfect solution. There are only 5 chairs in kitchen, so had to bring a chair in from balcony to eat in kitchen for 6 of us. Made breakfast there each day. From other reviews, I knew to bring dish towels and lg bars of soap. We did get a small starter set of dish liquid, pod and one dish rag, sponge. Could use more trash bags. A Guest Handbook would be helpful. Only one towel was given to each of us, so we did all the towels 1/2 way through our week. We loved the hot water showers and shower option heads. Heating/cooling elements in each rm worked well. Floors were beautiful, and prints on walls attractive. Location was Perfect! Close to everything. Safe! Would def recommend this apt to others!
